Staff always available, great room layout - king room with castle view, extensive mini bar, fantastic cocktails at the bar, perfect location for sightseeing.

Comfortable and clean room, friendly staff, accommodating for gluten intolerance, delicious breakfast with high-quality food, extremely comfortable beds. 😊

Staff always available, great room layout - king room with castle view, extensive mini bar, fantastic cocktails at the bar, perfect location for sightseeing, phenomenal decor.

For the price we paid, we got great value and the room was spotless and comfy. The location was perfect, just a short walk to all the main tourist spots. The staff at Virgin Hotels were incredibly friendly and went out of their way to make sure we were happy.

Breakfast offerings could be improved with a wider variety of options.

The breakfast was tasty and the staff very attentive, even preparing for my pets. the location was convenient for exploring the city. I appreciated the extra touch of the comfortable clothing and snacks provided in the room.

The check-in desk was cramped and not private. They mistakenly messaged me about a no-show and charged me for my room without confirming I had checked in.

We loved the central location, with easy access to all the vibrant attractions of the city. The staff were attentive and friendly, making us feel welcome throughout our stay. The rooms had a luxurious feel and were equipped with high-tech features that added a fun touch. The breakfast was delicious and the service was top-notch.

We felt really comfortable throughout our stay, with nothing to complain about.

This hotel is a luxurious experience. the exclusive amenities that were provided in the room made it feel like a VIP stay. the in-room breakfast was delicious and the bar/lounge area had a great atmosphere. the staff provided exceptional service and were accommodating to any special diet menus.

There was one minor issue with the room advantages - there was no towel hook in the shower room. Despite this, the private facilities were clean and spacious.

The location of the hotel in the old city is great, with easy access to all the main attractions. It is within walking distance of Waverly Train station and is right in the city centre. The room was comfortable and the bathroom was clean. The staff were friendly and accommodating. There is a bar and a library in the hotel, providing a nice atmosphere for relaxation.

The noise from the nightclub nearby made it difficult to sleep.

Being adults, we really enjoyed the well-designed rooms and the clever use of space. The hotel had a modern and contemporary feel, which we loved. The location, just off the Royal Mile, was perfect and close to the Castle.

Felt well taken care of, no complaints.

the hotel was absolutely amazing! the staff were so attentive and made us feel like family. the room was spacious and comfortable, and the decor was unique and modern. the location was perfect, right in the heart of old town Edinburgh. we loved every single thing about our stay at this boutique hotel!

parking was a nightmare

Amazing atmosphere, friendly staff, superb location in the heart of old town Edinburgh, spacious and comfortable room with bold decor, excellent facilities within the room.

Nothing everything was great.

Quirky, spacious rooms. Epic mini bar. Boutique feel. Amazing staff. Huge and comfortable room. Tasty breakfast. Breathtaking building. Perfect location.

Nothing all good.

The hotel's location on Victoria Street, a colorful street with nice little shops and restaurants, and its proximity to restaurants, bars, and the university area for theatre shows made it perfect for exploring the city. The cleanliness of the hotel and the facilities provided were exceptional. The breakfast offered was delicious, and the staff were friendly and knowledgeable.

Nothing, no complaints at all.

The location of the hotel is superb, situated in the heart of the old town and just a short walk away from the royal mile and princess street. The stunning historic buildings in the area provide a charming backdrop. the hotel is conveniently located near a local night club, perfect for those looking for some nightlife. The rooms are spacious and well-appointed, with comfortable beds and tasteful decor. The staff are friendly and accommodating, providing excellent service. Guests can enjoy complementary glasses of wine during the early evening.

There was a problem with the lights in our bedroom on the first night, but it was promptly resolved the next day.