The check-in process was a breeze, with friendly and efficient staff. They ensured that our room was clean and fresh, and the bed was incredibly comfortable. Our stay was made even better by the attentive and accommodating Chantel, who went above and beyond to address any issues we had. The location of the hotel is also excellent, with plenty of shopping and entertainment options nearby. I highly recommend this hotel for a comfortable and enjoyable stay.

I recently stayed at Aloft for a business trip and it was fantastic. The front desk staff was friendly and welcoming. They even gave me one of the best rooms in the hotel, on the top floor and in a corner unit. The bed was incredibly comfortable, probably the best I've ever had in a hotel. I loved that they had a free shuttle service, which made it easy to get around the area. The hotel is also pet-friendly, which was a huge plus for me. The proximity to Arundel Mills, the casino, and lots of restaurants was very convenient. a great stay.

I would highly recommend this hotel.

Extremely helpful staff, excellent customer service, convenient shuttle service, great location near mall, grocery stores, liquor store.

Nothing not to like.

My husband and I stayed at this boutique hotel for a night to celebrate my birthday. The room was unique and had a good view. The hotel was clean and welcoming, with an amazing staff. The bed was like a dream in heaven and I even had to ask about the brand of the mattress. The atmosphere was great and the bartender was so nice. We will definitely be coming back for my husband's birthday in February.

Couldn't recommend this hotel more.

The hotel had a stylish and modern decor, giving a lively atmosphere. the friendly staff provided excellent customer service, making our stay enjoyable. the comfortable king size bed ensured a good night's sleep. the hotel's key location, only a short distance from the mall, restaurants, and entertainment centers, made it convenient for us to explore and have fun. Additionally, we appreciated the fact that the hotel was pet-friendly, allowing us to bring our furry friend along on our romantic escape.

There were several aspects that dampened our experience. the room could have been cleaner, as we found hair in the shower drain and on the floor near the sink.

We had a very pleasant stay at this hotel. The room was stylish and modern, providing us with a luxurious and comfortable experience. The hotel itself was clean and well-maintained, ensuring a high level of quality. The location was fantastic as well, being conveniently close to the mall and various restaurants. We also appreciated the hotel's amenities such as the airport shuttle and wake-up service. Additionally, the staff was friendly and accommodating, making our stay even more enjoyable. we were highly satisfied with our experience here.

We recommend this hotel to everyone.

the rooms were beautifully designed with a modern touch. The bed was large and comfortable, ensuring a good night's sleep. Another highlight was the excellent service provided by the staff. They were friendly, professional, and always ready to assist with any requests or questions. Additionally, the location was very convenient, with the hotel being close to both the airport and a shopping mall. It was perfect for grabbing any last-minute items or simply enjoying some retail therapy. Lastly, I appreciated the inclusion of breakfast in the room rate. It made for a hassle-free start to the day, and there was even a snack bar available for a late-night treat.

All was fine during my stay.

The shuttle service was very convenient for getting around. I forgot an item in the room after checkout and when I called about it, the staff promptly mailed it back to me. a pleasant stay.

We stayed at this hotel over Thanksgiving and had a lovely time. the staff was friendly and accommodating, and we were pleasantly surprised with two complementary facts- a shuttle service and breakfast. the hotel was situated in a fantastic location which made getting around a breeze. the rooms were clean and spacious, making for a comfortable stay.

One was that the bathroom lightbulb had gone out, and despite reporting the issue several times, it was never fixed which made using the toilet at night challenging. there were a few maintenance issues, such as peeling wallpaper and a pool that was closed without any explanation as to why.

Conveniently located near shopping, dining, and entertainment options. Rooms are clean and feature comfortable beds, spacious mirrors, and good WI-FI. The staff are friendly and accommodating, offering a complimentary shuttle service within a 3-mile radius. Complimentary soap bars are a nice touch. a great place to stay.

This hotel was perfect for our needs! The location was ideal, super close to the airport and conveniently located near a great shopping center. The staff provided great service and the rooms were spacious and modern, with all the facilities we needed. We especially loved the large fridge and the option to have breakfast included for a late snack. And the best part? The nighttime views were fantastic!

Everything was fine, no complaints.

Great staff, particularly Shontel who made us feel at home every night. Contemporary style and a fun atmosphere.

Rooms are small and feel cramped. Lack of amenities such as electric outlets on the desk and a malfunctioning TV.

The lobby has an open sitting area with an open bar. There is an exercise room and a swimming pool. The pool area has a pool table. The shower in the hotel is amazing.

Great customer service. Helpful and pleasant staff. Clean room with fresh towels. Adjustable temperature control. Convenient bedside charging outlets. Good WI-FI. Great location near outlet mall and casino.

Nothing to fault.

I had a fantastic stay at this hotel. The beds were big and comfortable, ensuring a good night's sleep. The hotel facilities were nice on the eyes, and I particularly enjoyed playing pool in the game room. The location was perfect, away from the main traffic flow but still conveniently close to BWI airport. Everything I needed was within a 2-minute drive or a short walk to the shopping plaza. The staff, especially Shantel at the front desk, were amazing and provided excellent service.

Everything is what I need and want.