The manager efficiently corrected a reservation error. The facilities are clean and attractive. The rooms are quiet. The staff is friendly and accommodating. Free coffee, tea, and cookies are a nice touch.

The hotel is in a nice area, close to many dining options and a beautiful lake where you can relax. It's also conveniently located for events on campus. The room was clean and cozy, with all the necessary amenities. Service was friendly and breakfast was decent.

The hotel could benefit from some renovations to improve the overall look and feel of the property.

The staff at this hotel were uniformly splendid, with Ruthie in particular being great. The hotel provided a black towel for aggressive cleaning, which was both practical and amusing with its Pigpen cartoon. The hot tub and pool were very welcoming, and there was a nice sitting area with a fireplace. It was a delightful surprise to find that the little bar also offered root beer floats. The breakfast included eggs, which was always appreciated. The hotel was perfectly clean and quiet at night.

Felt cozy, no complaints at all.

The room wasn't ready upon check-in due to short staffing, but they upgraded me to a larger room with a jacuzzi - what a plus! The staff was friendly and accommodating and the rooms were clean and up-to-date. I'd recommend this hotel.

Clean rooms and quiet atmosphere made for a pleasant stay. The bed was very comfortable, ensuring a good night's sleep. Additionally, the hotel was conveniently located near key attractions, making it easy to explore the area.

The entry to the hotel was difficult, with no automatic door opener and no assistance offered to help with luggage. The lack of outdoor plug-ins for vehicles during subzero winters was also inconvenient.

I recently had a wonderful experience at this hotel. The facilities were very nice, with a pool, spa, and even a pool table and fitness room. The rooms were clean and comfortable, especially with the added bonus of having a sofa. The location was great, close to the Pella area and within walking distance to many dining options. The breakfast included in the stay was amazing, with a bigger variety of food than I've ever seen for a free hotel breakfast.

All was satisfactory.

During our stay at the hotel, we had a minor issue with the TV not being connected and the fridge was missing upon arrival. However, Ruthie, a member of the staff, quickly and efficiently rectified these issues. She was calm, courteous, and resolved the problems with a smile. Additionally, the hotel provided a microwave, although we had to move a heavy entertainment center to plug it in. the staff was helpful and responsive to our needs.

Despite some minor maintenance issues, the room was clean and comfortable. The bed, although not the most comfortable, was adequate for a good night's sleep.

Located close to the lake and spacious rooms make for a comfortable stay.

The room I was initially given had a strong urine smell, but the staff was able to assist me in getting a new room. Additionally, it was difficult bringing luggage carts into the lobby due to the lack of automatic doors.

The hotel staff was friendly and hospitable. I appreciated the complimentary breakfast and the cozy fireplace in the lobby. The hotel was conveniently located near the main attractions in the town.

The room was a little outdated and could use some renovations. The bed was not very comfortable and caused some discomfort during the stay.

Efficient and friendly night and morning clerks. Good location close to track and stores. Great room with enjoyable jacuzzi upgrade.

We had a fantastic stay at this hotel. The staff was uniformly splendid, and Ruthie in particular was great. The hotel was perfectly clean and quiet at night. The lobby was nice, and the smell of home-baked cookies was welcoming. The staff was friendly and accommodating, offering coffee, tea, and cookies to incoming guests. The room was nice and had a comfortable bed. The hotel also offered great facilities, such as a hot tub and pool, a nice sitting area with a fireplace, and a little bar area that even had root beer floats. The location of the hotel was convenient, being close to many dining options and Pella's main attractions. we had a great experience.

Nothing bad to say.

The hotel is great value for money with clean rooms that come with a sofa. The breakfast has a lot of options and is included in the price. Additionally, it's situated close to Pella's main attractions, a lake, and a grocery shop.

No negative aspects to mention, everything was ok.

Great location, helpful staff, comfortable beds, clean facilities, attractive rooms, quiet atmosphere.

Nothing bad to say.

Reassuring and helpful manager, clean and attractive facilities, quiet rooms, friendly staff, comfortable bed.

All was good.

Had a pleasant weekend getaway. The check-in process was quick and the staff was friendly. The location was convenient, close to attractions and restaurants. The room was clean and cozy, providing a comfortable stay. The hotel offered free Wi-Fi and parking, which was a bonus.

There were a few downsides. The sofa in the room was uncomfortable and seemed dirty.