Positive paragraph: Great staff, homie vibe, new facility, spacious rooms, comfy beds.

Negative paragraph: Don't have any issues at all.

Good location, spacious rooms, helpful staff. Electrical problem quickly resolved. Nice bar scene, close to restaurants and bars. Convenient free parking. Hidden gem second floor terrace with fire pits. Can't wait to return.

As adults, we loved the central location of the hotel within walking distance of fantastic restaurants and tasting rooms. The rooms were clean, comfortable, and spacious. The staff was friendly and the terrace on the second floor was a great place to relax. The breakfast was delicious and satisfying. The water bottle refill stations were a welcome convenience, especially on the hot weekend we stayed.

Felt immediately at home, no reason to complain.

Great location, close to the city center, with free parking available. Stylish hotel with friendly staff and comfortable, well-equipped rooms. Enjoyed the complimentary snacks and drinks during our stay. Lovely touch with the glass of wine upon check-in. highly recommended.

This hotel is a gem! It's ideally located near many wineries and various restaurants. The rooms are spacious, offering plush bedding and a lovely marble bathroom with great toiletries. The staff is friendly and always willing to cater to your needs. The breakfast spread is top-notch, with a variety of unique items. The fire pits near the Mercantile Terrace were perfect for an evening of relaxation and good music. Complimentary snacks in the room is a pleasant surprise.

If you're driving, finding a good parking spot can be a bit of a challenge.

We had a fantastic stay at this hotel! The location couldn't have been more convenient for driving out to the various vineyards and exploring the different towns. We loved being able to have lunch at different places and then drive back "home" later in the day. The staff took great care of us from the moment we walked in the door and every step of the way throughout our stay. They were friendly and helpful, making us feel really welcomed.

I recently stayed at the Andaz for an overnight stay while attending a Tower of Power concert. The room was spacious and had a private terrace with amazing views. The highlight was the large soaking tub, perfect for relaxing after a long day. The location was ideal, just a few blocks away from the concert venue. The staff were friendly and provided prompt room service. a perfect stay for music enthusiasts attending concerts at the Uptown Theater.

Can recommend this hotel.

La ubicación cercana al metro facilitó nuestros traslados por la ciudad. El desayuno fue variado y completo, con opciones para todos los gustos. El personal del hotel nos brindó una excelente atención. Las instalaciones del hotel estaban limpias y bien mantenidas.

Para mí nada.

We had an amazing stay at this luxurious hotel. The room was exceptionally clean and had all the amenities we could ask for. The highlight was definitely the amazing shower and huge soaking tub. The staff went above and beyond to make us comfortable and even gave us a complimentary bottle of wine. The food was delicious and the bar had a cool vibe. The location was perfect for exploring the downtown area and being close to the water. We would highly recommend this place to anyone looking for a fantastic stay.

Would recommend this hotel to friends.

I had an amazing stay at this luxurious 4-star hotel in the heart of downtown. The location couldn't have been better, as it was conveniently situated on a central street within walking distance of all the best bars and restaurants. The hotel itself was absolutely beautiful, with a modern and chic design that made me feel like I was staying in a top-notch boutique hotel. The service here was exceptional, from the friendly and professional staff who went above and beyond to make me feel comfortable, to the convenient amenities such as room service and dry cleaning. I particularly enjoyed the welcome drink upon check-in, which was a lovely touch and set the tone for a fantastic stay.

I highly recommend this hotel to anyone looking to book a stay in the area. The central location, excellent service, and comfortable rooms make it the perfect choice for a luxurious and comfortable stay in this city.

Upon my arrival, they provided us with a complimentary welcome drink which was a nice gesture. My room was spacious and comfortable. I appreciated the complimentary upgrade offered to us due to an issue with our initial room. I had a pleasant stay. I'd recommend this hotel.

I absolutely loved my stay at this luxurious hotel! The location in the center of downtown was perfect - it was so convenient to have a lodge and coffee shop right on top of the hotel. The service was impeccable, with room service, dry cleaning, and a friendly bell staff. The room amenities were top-notch, with ironing facilities, a mini-bar, and even a patio with garden furniture to enjoy the beautiful surroundings. The bed was the most comfortable I've ever slept in, with soft sheets and a perfect mattress. The hotel also offered a variety of dining options, from a restaurant to a bar/lounge area and even a snack bar. this place exceeded my expectations.

Families looking for a luxurious hotel with excellent service and amenities will find this place to be the perfect choice.

I recently stayed at Andaz in downtown Napa for a weekend getaway. The location was perfect, with everything in walking distance. The service was attentive and the staff were always available. The bed was incredibly comfortable, and the room had ample storage space to keep things organized. I appreciate the attention to detail in preventing clutter and maintaining a neat room. There were plenty of excellent restaurants nearby, all within walking distance.

Totally recommend this hotel.

Convenient location, comfortable room, amazing staff , complimentary champagne, happening lobby.

Not one thing

We had an amazing stay at this hotel! The room was beautiful, spacious, and quiet, providing us with a comfortable stay. The staff was friendly, courteous, and went above and beyond to ensure our needs were met. They even allowed us to check in early and have a late check out, despite the hotel being at full capacity. The hotel's location was perfect, within easy walking distance to bars, restaurants, and everything this city has to offer. We also loved the fact that the hotel had hardwood floors in the rooms, which gave it a unique touch. The front desk staff, especially Anna, stood out with their helpfulness and local knowledge. Upon check-in, we were greeted with a glass of wine, which was a lovely touch. We couldn't have asked for a better experience!

Cannot find any fault.