During my recent stay for a home purchase, which lasted a few days, the staff at this hotel was outstanding. They were friendly, professional, and attentive to all my needs. Sharon and the cleaning staff were exceptional, making me feel right at home. the location was convenient, with nearby stores within walking distance, and the overall cleanliness of the rooms was top-notch. the smooth handling of a minor issue with the AC in my room showcased their efficient problem-solving skills.

Can recommend this hotel.

During my stay, the hotel's location was fantastic, with convenient access to various stores within walking distance. the staff was attentive and accommodating, quickly providing any necessary items, and offering the use of the hotel's dryer when needed. the room was spacious, clean, and the bed provided a very comfortable rest.

Everything was superb.

At my first stay, the staff recommended shopping spots. This place suits me perfectly with Free Wi, Fi, 24, hour reception, Fitness center. Also, Flat, screen TV, No pets, Air con. I'll be back for Christmas.

Pros”: Great bang for the buck! the room was cozy and the staff was top-notch. the central location was perfect for all our needs.

Best Western Plus Bay City Inn & Suites truly felt like home. Staff, especially Sharon, went above and beyond to accommodate our needs promptly. Conveniently located near Walmart and various stores within walking distance. A great place to stay during vacations in Texas.

Pool unavailable, green water. Nearby free splash pod available.

My stay at Best Western Plus Bay City Inn & Suites was fantastic. The staff was incredibly helpful and responsive to my needs. They went above and beyond to make me feel at home, especially Sharon who was amazing. The rooms were clean and comfortable, and I loved the convenient location with many stores within walking distance. Despite a few minor issues, like a non-functioning air conditioner in the first room and a missing security lock in the second room, the staff promptly addressed these concerns and offered solutions. The location was also great, with easy access to my planned activities.

There were a couple of drawbacks during my stay. Additionally, the breakfast was only provided on weekdays and not weekends, which was a bit inconvenient for families traveling.

The staff at this hotel truly made our stay special - they were friendly, professional, and went out of their way to ensure we felt at home. Sharon even offered the hotel's dryer for free when ours wasn't working. the rooms were clean and comfortable, with a seat area and fridge, making our stay very convenient. the location was great, with Walmart and other stores within walking distance.

Friendly and helpful staff, clean and well-equipped rooms, spacious bathrooms, comfortable beds, great lighting, early breakfast for working crews.

Nothing to fault.

The hotel is conveniently located, making it easy to explore the surrounding area and attractions. The rooms are clean and well-equipped, with spacious and tidy bathrooms. The staff is friendly and professional, always going above and beyond to ensure a pleasant stay. The breakfast is served early, accommodating the needs of guests with early departures. Additionally, the comfortable beds provide a great night's sleep.

The elevator was out of order during the stay, inconveniencing guests who had to use the stairs.

The hotel's location was convenient for exploring the city, with stores and amenities within walking distance. the room felt cozy and inviting, and the staff was attentive to our needs, helping us quickly with anything we asked for. We particularly enjoyed the free use of the hotel's dryer, which saved us a lot of hassle, and the fact that there were many nearby places to explore.

Our stay was not without its difficulties. We experienced some extra charges which were eventually corrected, and the pool was unavailable during our visit.

The staff were professional and friendly. They promptly addressed my concern about the AC not working and moved me to a new room. The rooms were clean and spacious with great lighting. The beds were comfortable and the breakfast was decent. The hotel also accommodated our group for our family reunion.

Felt completely relaxed, no complaint.

Great lighting, spacious room. Comfortable beds, decent breakfast. Friendly staff accommodated our group. In town for family reunion.