We got great value for our money at the Grand! The room was super comfortable and the location was perfect, being close to the casino. The staff treated us so well and even helped us fix a booking mistake.

The breakfast option could have been improved with a better variety of choices.

Great location, within walking distance to attractions and shuttle service available. Clean rooms with comfortable beds and spacious bathrooms. Reasonable price for the quality offered.

My Christmas stay at this hotel was marred by the ongoing construction work. Despite requesting a room away from the renovation, I was woken up early in the morning by loud hammering right above my head.

The hotel is conveniently located near the casino, making it easy to access all the entertainment options. The rooms are spacious and clean, with comfortable beds and well-maintained bathrooms. the hotel provides a shuttle service to the casino, ensuring convenient transportation for guests.

grand exceeded our expectations during this romantic trip. the place was nice, clean, and conveniently located near the casino. a reasonably priced room with nice renovations. we would definitely stay here again!

No hot water in the shower.

Convenient location, close to casino and museum. Spacious and clean rooms with comfortable beds and ample towels. Friendly and helpful staff. Adequate breakfast options. a satisfactory stay.

As vegetarians and vegans, we loved the variety of options available at the breakfast bar. The staff were also accommodating and helpful in suggesting nearby vegetarian and vegan-friendly restaurants. The location of the hotel was perfect, allowing easy access to nearby attractions.

Felt like royalty, no complaints at all.

Great casino shuttle, friendly staff, clean room, convenient location, likable shuttle driver.

Everything great.

I had a great time at the Grand Hotel in Cherokee. The location was perfect for easy access to the casino. The room was clean and comfortable, and the water pressure in the shower was excellent. Despite a few minor hiccups, overall I would recommend this hotel for a pleasant stay.

The room we stayed in was jaw-dropping! It was gorgeously updated and smelled super clean. The distance from the casino was mind-blowing - just a short walk back in less than 5 minutes or a convenient shuttle ride. The staff was incredibly nice, explaining everything we needed to know. Even though we didn't have breakfast, the location was excellent for our short stay. We were so impressed with the friendly staff, the sparkling clean facility, and the proximity to the casino. We can't wait to come back in the future!

The Grand Hotel offered a free shuttle to the casino, making it convenient. the room was immaculate, with comfortable beds and plenty of space. the layout of the room was well-designed, and there was a large TV for entertainment. the staff was friendly and accommodating, even accepting my daughter's service dog without any issues. They were knowledgeable about service dog regulations and handled any concerns promptly. the king-size bed was incredibly comfortable.

Nothing to fault. 😊

We had a fantastic romantic escape at this hotel. the location was perfect, with beautiful views of the river and easy access to the casino. the free shuttle bus was a huge plus, ensuring that we could explore the area without having to worry about transportation. We also loved the spacious and comfortable room, which provided a cozy atmosphere for our getaway.

grand was the perfect choice for my stay in cherokee. the friendly staff, clean rooms, and convenient casino shuttle exceeded my expectations. i loved strolling around and the 24-hour coffee in the lobby. will definitely choose grand again!

uncomfortable beds

Staff friendly, provided shuttle to nearby casino. Renovated rooms, comfortable bed, great shower with hot water and good water pressure. AC/heater quiet and effective. Free breakfast offered cereal, milk, bagels, muffins, juice, bananas. Convenient location near attractions and casino with transportation available.

I had a great experience at the Grand. The room was spacious and comfortable, and the bed provided a good night's sleep. The location was convenient, especially for visiting the nearby casino. The continental breakfast had a good variety of options and was enjoyable. I would recommend this hotel.

Clean and comfortable rooms, great location near the casino, friendly staff, and convenient transportation. The hotel was close to everything and in a good location near the Great Smoky Mountains.