The hotel lobby was very relaxing and had a great snack selection for a light dinner. the small bar was a nice addition for a nightcap. the hotel is located off the I-75 in a quiet area, making it easily accessible for travelers. There are also plenty of great restaurants nearby. the hotel staff was friendly, helpful, and always had a smile on their faces. the rooms were clean and the beds were comfortable. the hotel served Starbucks coffee and made special coffees, which was convenient for travelers on the go.

The pillows in the room were quite hard and not very comfortable. the rooms were on the smaller side, with limited space to move around, especially if the sofa bed was pulled out.

As backpackers, we loved the warm and pleasant atmosphere of the older-style Courtyard hotel. The clean and attractive rooms were a comfortable retreat after a day of exploring. The friendly and helpful staff made our stay even more enjoyable.

We felt right at home and had nothing to complain about during our stay.

The staff members at the front desk were charming and engaging, even remembering me from a previous stay. The renovated lobby and rooms were updated and comfortable. The hotel's location was convenient for my work. a pleasant experience.

The recently updated Courtyard hotel is a warm and pleasant option, unlike its newer and more clinical counterparts. With balconies, a rarity in many 3-star hotels, families with children can enjoy the added bonus of outdoor space. The renovated lobby and rooms provide a more modern and updated atmosphere. The front desk staff goes above and beyond, with friendly service and even remembering return guests. A highlight is their attention to details, such as accommodating guests with allergies without any advance notice.

Felt like a true getaway, nothing too much trouble.

Excellent service from the front desk staff and helpfulness. Clean and modern decor. Convenient location for travelers.

Expensive breakfast prices. Lack of handicap accessible rooms.

The staff was exceptionally welcoming and friendly, going above and beyond to ensure a pleasant stay. The front desk person was engaging and charming, while the night desk person surprised us with a complimentary bottle of water. The renovated lobby and rooms provided a more updated and pleasant experience compared to other similar properties. The front desk personnel even remembered me from my previous stay and took the initiative to provide a room without down, considering my allergy. Additionally, I appreciated that this older-style hotel offered balconies, which is a rare find in newer 3-star hotels, especially for vegetarians and vegans like us.

Felt like part of the family, no complaints at all.

Lobby and rooms renovated, making them more updated. Front desk staff friendly and remembered previous stay. Room was allergen-free without advance notice. Close proximity to work. Comfortable bed.

During our stay in Knoxville, we had a great experience at the hotel. the room was spacious and clean, providing us with a comfortable stay. We also appreciated the friendly and helpful staff who were always available to assist us. Additionally, the hotel's location was convenient as it was close to various restaurants and attractions in the area.

There were a couple of aspects that were disappointing. the bathroom had a strong smell of smoke, which was unpleasant.

I had a great stay at this hotel on my recent road trip from Virginia to California. The location was convenient, situated in the Knoxville area around Cedar Bluff. It was perched on top of a hill, offering a lovely view. The room was spacious and comfortable, with plush beds and feather pillows. The bathroom was clean and well-maintained. The staff were friendly and helpful. The breakfast at the Bistro in the lobby was delicious, and there was a cozy outside deck with a fire pit to relax.

The noise from slamming doors and the nearby interstate was a bit bothersome.

The hotel was conveniently located near local dining and shopping areas. We had lots of options for restaurants and shopping nearby, and we were just a short distance from "old town" Knoxville and the large shopping area of Turkey Creek. The easy access to the interstate system made it convenient for exploring the area. The staff was friendly and accommodating, and the basic amenities in the room were clean and well-maintained. The hotel also had balconies, adding a nice touch to our stay.

All was great, nothing to complain about!

During our recent family trip, we had the pleasure of staying at Courtyard Knoxville Cedar Bluff and it was an absolute delight. The room was spacious, clean, and had a comfortable bed that ensured a restful night's sleep. We were happily surprised by the warm and friendly service we received from the front desk staff, especially Shawn, who was incredibly helpful and made us feel welcome.

Although there were no nearby restaurants within walking distance, the front desk clerk went out of their way to provide us with information on local dining options. The fitness center and pool were sufficient for our needs, and the clean and well-maintained facilities were appreciated.

The hotel was undergoing renovations during my stay, but the room I stayed in was very nice and spacious. I liked the layout of the room and found it to be comfortable. Additionally, the bed and linens were very comfortable and provided a cozy sleeping experience. the location of the hotel was also convenient, especially if you need to do business in the nearby Oak Ridge area.

There were a few minor issues during my stay. the shower in the room leaked water onto the floor, which was a bit inconvenient.

During our trip, we were pleasantly surprised with an unexpected room upgrade and friendly staff. the location was conveniently close to many restaurants and attractions. We appreciated the complimentary toiletries and towels provided in the room.

the air conditioning unit in the room was not the most efficient and struggled to maintain a consistent temperature.

This hotel offers great value for money and provides everything expected of a quality establishment. The rooms are newly renovated and well-maintained, with attention to detail evident throughout. The staff are exceptional, providing excellent service to guests. The location in a business park is convenient for business travelers.

All was satisfactory, with no room for improvement.

This hotel was a pleasant surprise! The staff was friendly and attentive, and the rooms were comfortable and clean. I especially appreciated the attention to detail, such as the fresh towels and toiletries. The location was also convenient, with easy access to restaurants and shops nearby. One thing I loved was the balcony that allowed me to enjoy some fresh air.

No improvements needed, everything was great.