We had a wedding to attend between Richmond and Williamsburg and were looking for an affordable hotel. We found Courtyard to be the best option and we are glad we chose it. The hotel was clean, quiet, and offered great value for the money. The staff went above and beyond to assist us when we needed to leave a day early and waived the cancellation fee. Their helpfulness bought our loyalty. we had a pleasant stay at Courtyard and would definitely choose it again.

The location of the hotel was convenient, being close to the airport and having nearby dining options. The shuttle service, although with intermittent issues, was a helpful amenity. The room itself was clean and modern with all the necessary amenities.

The customer service experience was subpar, with mistakes made during check-in and a rude encounter with the night auditor. The staff seemed rushed and did not handle the situation professionally.

The location of this hotel was ideal for me, as it was close to the airport. Additionally, I found the prices to be very reasonable, especially considering the amenities offered. The staff was attentive and provided excellent service throughout my stay. Furthermore, the rooms were clean and had all the basic amenities I needed.

No major issues, everything was satisfactory.

Exceptional staff, friendly and helpful. Well-appointed, comfortable and clean rooms. Great location near the airport. Free shuttle service available.

Nothing to dislike.

Contemporary style, pleasant air freshener, tasty yogurt, tasteful decor, nice lobby, lovely Bistro area.

Was all great.

The hotel's location was convenient, being near the airport, and I was relieved that there was regular shuttle service to the airport. Additionally, the hotel was situated in a calm area, and I did not hear any noises from the airport or the city. The staff were helpful.

The hotel was not comfortable or well-maintained, and the quality of the rooms was below par.

Had a great park-and-fly experience at this hotel. The shuttle was prompt and the staff was friendly. The room was clean and comfortable, perfect for a good night's sleep before an early flight. I recommend this hotel for anyone needing a place to stay near the airport.

This hotel is a great value for the money, especially if you're looking for a place near the airport. The staff is super friendly and attentive, and they pay attention to all the details like keeping the rooms clean and tidy. Plus, the location is very convenient, with easy access to all the major highways in the area. If you want to watch TV or just relax on the pullout couch, you'll be set.

All was okay.

the value for money was excellent - the rate I paid included parking, which was a big plus for me. The staff were very attentive and friendly, making check-in a breeze. The location of the hotel is also incredibly convenient, being right beside the airport. Additionally, the rooms were clean and comfortable, with basic amenities provided.

Everything was great, no complaints.

I stayed at the hotel for one night while visiting Richmond. The front desk staff was kind and accommodating, allowing me to checkout at 2pm without any extra charge. The room exceeded my expectations and the price was reasonable. The location was ideal and the hotel had a friendly staff that went above and beyond to make my stay enjoyable. I will definitely stay here again!

Would definitely recommend this hotel.

The location of this hotel is perfect and close to good restaurants, the Stone Brewery, and historic sites. The staff provides exceptional service and the basic amenities are clean and updated.

Cleanliness could use a little more polish.

The decor is contemporary, with pleasant aromas in the air. The Bistro area is well-designed. The staff is friendly and the beds are comfortable, with clean-smelling sheets. No-pet policy is appreciated for those with allergies.

I had a fantastic stay at this hotel. Firstly, the staff was exceptional - friendly, helpful, and you could tell they enjoyed working together. Secondly, the rooms were well appointed, comfortable, and clean. It was also convenient to have the free shuttle service available to go to nearby restaurants and to the airport. an excellent experience!

No complaints. All was fine.

The hotel is conveniently located near the airport, making it a great option for travelers. It is the first stop on the left-hand side, so you won't have to go far after a long flight. Plus, there are many nearby restaurants to grab a bite to eat. The staff is sincerely helpful and the rooms are clean and well-maintained. I especially appreciated the attention to detail, with amenities like a pullout couch right on the desk.

All was satisfactory, nothing to complain about.

I had a fantastic stay at this hotel. The room was clean and the bed was comfortable. The staff was friendly and helpful. The hotel also had great facilities, including an indoor pool and jacuzzi. The shuttle service provided transportation to and from the airport, which was very convenient. The location was perfect, near the airport and with many nearby restaurants. a great experience.

Nothing to mention.