Comfort Inn, Charleston (WV) - Deals & Reviews

The location is convenient for exploring downtown Charleston, making it easy to access local attractions.

The cleanliness of the public areas, such as the stairwells and glass doors, was disappointing, as they appeared to be neglected and unkempt.

Ask for an accessible room if traveling with family, as those features could enhance your stay significantly.

loud air conditioning unit, slow draining sink and tub, inadequate toilet flushing

The building requires extensive deep cleaning!!! The air conditioning is either freezing or too hot, and the plumbing issues made my stay quite uncomfortable!!! A little maintenance would go a long way here!!! Please consider upgrading your facilities!!!

The staff are exceptionally friendly and accommodating! Breakfast choices were plentiful and well managed, making mornings a delightful experience! Really appreciated the quick and easy check-in process.

While the overall atmosphere is calm, some amenities need a serious upgrade, the TV kept slipping back to a static channel and the bathroom had a moldy odor that lingered unpleasantly.

The room was comfy, but the housekeeping was slack, barely cleaning or changing linens. Chur for the friendly staff though!

Excellent service and great water pressure in shower.

My stay was marred by numerous frustrations. The elevator was ancient and painfully slow, making it a chore to get to my room. Additionally, there were lingering garbage and laundry bins in the hallway that contributed to an overall unpleasant atmosphere. To top it all off, the breakfast was absolutely lackluster, failing to meet even basic expectations.

The breakfast buffet exceeded my expectations with a variety of options. A standout was the fancy coffee machine that offered various beverages, making our mornings special. The location was also conveniently close to the state's capital building.

hot breakfast, exceptional cleanliness, power outage

I stayed in a pet-friendly room, which was not as clean as expected, and there were unpleasant odors. The staff was helpful in addressing concerns, but the overall cleanliness needs improvement. It's a decent choice for those traveling with dogs, but be prepared for possible issues.

I loved how friendly the front desk staff was during my stay, making it a welcoming experience, and the hotel’s proximity to Daniel Boone Park just a short stroll away was perfect for my weekend city explorations.

The breakfast, the outdoor pool, the room comfort was absolutely superb.

This was just a well-suited match for a getaway in Charleston with exceptional value. The helpful young man at the front desk did his best to assist us when we encountered an issue during our stay. For a smoother experience, always check the water quality before getting settled in your room.

The front desk staff was personable and accommodating during a storm that knocked out power. While the initial conditions were challenging, the staff's efforts to provide water and assistance created a sense of community. I appreciated their help and found the location convenient for my trip. I’m used to visiting different places as a single traveler and usually look for those thoughtful touches.

Pos, This place suits me perfectly with great wi-fi, free parking, and 24-hour reception. The friendly staff once helped me find my lost earring, making my first stay memorable. I recommend checking out the fitness center! I’m definitely coming back for a weekend.