The location of the hotel was great, right in the heart of the city. It was also nice that they offered a hot breakfast and happy hour with complimentary drinks and food. The room itself was comfortable and clean.

The check-in process was a bit rough. The staff member at the front desk seemed annoyed when we requested a different room and didn't handle the situation professionally.

We felt comfortable and welcomed, practical fee for dogs, great view from the suite balcony, convenient location with easy freeway access, enjoyable evening dinner and drinks, outstanding amenities and cleanliness.

All good.

The hotel was cozy and comfortable, and the location was great for exploring the historical parts of the city. The staff were friendly and provided excellent service. The rooms were clean and the breakfast was delicious.

Everything was great, no complaints.

The hotel is conveniently located close to a variety of stores, restaurants, and attractions, including the historic plaza and beautiful Mesilla area. The service is friendly and accommodating, with great amenities like the hot breakfast and evening meal buffet. The room is well-stocked with useful items, such as a coffee maker, cups, and plenty of pillows for a comfortable night's rest.

The hotel can be understaffed during busy weekends, leading to overwhelmed employees.

The hotel was clean, had great amenities, and the staff was friendly and accommodating. The rooms were nice and the beds were comfortable. The hotel offered delicious food and drinks during happy hour, as well as a fantastic breakfast with a variety of options. The staff went above and beyond to make our stay comfortable and enjoyable.

Nothing all good.

This hotel exceeded my expectations in so many ways. the rooms were fantastic. They were spacious with high ceilings, and the beds were incredibly comfortable. I loved that our room even had a balcony, which added an extra touch of luxury to our stay. Secondly, the hotel staff were amazing. They were welcoming and helpful from the moment we arrived. Finally, the breakfast included with our stay was outstanding. There were so many options to choose from, both hot and cold, and the drinks selection was impressive. this hotel provided great value for money with its attention to detail, comfortable rooms, and delicious breakfast.

All was as expected, no improvements needed.

Spacious and comfortable rooms with great beds! The location was conveniently close to the freeway and easy to find. The staff were friendly and helpful throughout our stay. One of the highlights was the complimentary drinks and food offered during the Kickback time, which saved us the hassle of finding dinner elsewhere.

The toilet had urine stains around the lid, and we found a used washcloth hanging over the shower rod. Additionally, the bathroom had a musty smell that was unpleasant.

We recently had a fantastic romantic escape at a hotel in Las Cruces. The suite was incredibly spacious and the bed was super comfortable, ensuring a great night's sleep. The location was perfect, with easy access to nearby attractions and restaurants. Another advantage we enjoyed was the friendly and helpful staff who made our stay even more enjoyable.

There were a few downsides during our stay. The bathroom was not up to par, with someone else's hair all over the tub, which was a bit off-putting.

Free evening cocktails and light dinner provided. Clean room with included microwave. Helpful front desk staff. High-end features at mid-level prices. Attractive public spaces.

The room was quiet and comfy, perfect for a good night's sleep. The complementary evening drinks and light supper/snacks were a delightful perk. The location was convenient for exploring the area and there were plenty of restaurants and stores nearby. The staff, particularly Eloísa at the front desk, were friendly and helpful. The room was clean, spacious, and had a helpful TV guide. The presence of a fridge and microwave was a pleasant surprise.

Felt right at home, no reason to complain.

Convenient location near freeway, friendly and accommodating staff taking extra cleanliness precautions. Surprised by full dinner options during "kick back" meal. Free breakfast and nice room. Nearby stores and restaurants.

The staff went above and beyond to assist us during a family emergency, even providing a handicap equipped room for my elderly relatives. The breakfast options were great and the General Manager was very accommodating with our takeout request. The bed was comfy, but ask for a room away from the highway noise. I recommend this hotel.

Convenient location, friendly staff, accommodating service, excellent breakfast, beautiful hotel, pool reservation, great food and drinks, recommended for a romantic getaway

Can't think of anything.

I had an amazing stay at this hotel! The staff was super nice and helpful, making me feel welcome from the moment I walked in. The cleanliness of the hotel was top-notch, and my room was incredibly spacious and comfortable. The free breakfast in the morning was a great perk, especially for travelers like me who want to save time and start their day early. The hotel's location close to stores and restaurants made it convenient for me to grab anything I needed during my stay.

For us, it was ideal.

We really loved our stay here. The location was perfect and close to many good restaurants. Also, there were lots of places to eat on-site. The Mesilla area was beautiful and worth a visit. The staff were always helpful, and the room had all the amenities we needed.

We recommend this hotel to everyone.