We had a fantastic stay here! The location was perfect, right on the Riverwalk and next to Hemisfair Park. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The room was clean and comfortable, with a very cozy bed. We also loved the little touches like the welcome drink and the personalized welcome message on the TV. The hotel amenities were top-notch, especially the fitness center which was spacious and well-equipped. We couldn't have asked for a better experience.

We highly recommend this place to our family and friends.

I had a fantastic stay at this luxurious 4-star hotel! The staff were incredibly friendly and helpful, especially during the busy Alamo Bowl. My room was clean and comfortable, offering a great view. The hotel also had a convenient hospitality room with delicious snacks and drinks available all day. The location was perfect for me, as it was within walking distance of the Alamo, Riverwalk, Alamodome, and other bowl-related activities. I can't wait to come back here again!

I had a wonderful experience at this venue. I would highly recommend it to family and friends.

I got great value for my money at this hotel. The room was spacious, clean, and had a comfortable bed. The location was perfect, right downtown and within walking distance of all the main attractions. The staff treated me like family, especially Pinkie and Judy from the club room who went above and beyond to make my stay enjoyable.

The breakfast offerings could be improved, but overall it was a fantastic stay.

I recently stayed at the Grand Hyatt on a trip to the Alamo Dome. The location was perfect for my needs, with everything within walking distance. The private parking garage was convenient, offering both self-parking and valet options. The beds were incredibly comfortable and the room had a modern and stylish decor. I was impressed by the fast elevators, which whisked us from the lobby to the 24th floor in just a matter of seconds. The staff at the hotel were the friendliest and most helpful I've ever encountered. They truly went above and beyond to make our stay enjoyable. The room was spacious, clean, and equipped with a mini fridge. The breakfast was delicious, and if you have access to the club lounge, they also offer afternoon and evening snacks. Whether you're here for business or leisure, I would highly recommend this hotel.

100% recommend this hotel.

This hotel is the perfect location for those who want to stay close to the convention center and in the heart of downtown. It's easy to get to-and-from the airport. Despite being in a busy area, the rooms are surprisingly quiet. The staff is polite, and the rooms are clean and comfortable. You can enjoy a tasty breakfast before exploring various dining and entertainment options nearby.

The parking fee is a bit high.

We spent just one night at this hotel and were truly impressed by the overall experience. The location is fantastic, with easy access to the river and a short walk to the shops and restaurants. The service was professional, and the hotel was exceptionally clean. The beds were incredibly comfortable, ensuring a great night's sleep. The underground parking was convenient, and the lobby had a cool vibe with complimentary drinks upon arrival. The staff went above and beyond by surprising us with a complimentary bottle of Spumante and a fruit tray for our anniversary. Additionally, the fitness center was top-notch, likely because it is shared by the residents. All of this, combined with a limited time promotional rate, made it an excellent value for money.

Would recommend this hotel.

The gym was a standout feature - large, well-stocked, and easy to access. It made staying at Hyatt all the more enjoyable. I would recommend this hotel.

My stay at this hotel was fantastic! The rooms were spotless and the bed was incredibly comfortable, ensuring a great night's sleep. I was also impressed with the well-stocked workout facilities, which had a wide range of working equipment. The location of the hotel was absolutely perfect - it was close to everything on the riverwalk, including bars and restaurants. It was also the closest hotel to the convention center, making it incredibly convenient for events. Additionally, I was glad to find out that the hotel was just a short walk away from The Alamodome, which made attending an event there a breeze. No need to worry about transportation at all in this city!

There was nothing I didn't like.

Convenient underground parking, complimentary drinks in lobby, friendly staff, complimentary anniversary gifts in room, direct access to Riverwalk, nice rooms, spacious fitness center.

As longer term business travelers, we loved the well-appointed rooms, amazing pool, and fully equipped workout areas. The offer of free toiletries and the friendly and accommodating check-in made us feel respected and cared for. The convenient access to the riverwalk and its beautiful attractions was a great bonus. Chrissy at the front desk was especially terrific with us!

Felt privileged, no complaints whatsoever.

Friendly staff, well-appointed room, amazing pool and workout areas, free toiletries, easy access to river walk and attractions.

Nothing all good.

This hotel is amazing! The location is perfect for anyone who wants to be right on the river and close to all the action. The staff is friendly and attentive, making sure you have everything you need for a comfortable stay. The rooms are spacious, with comfortable beds and basic amenities such as a kitchenette and even a couch. The breakfast served here is delicious and the views of San Antonio are breathtaking.

All was well during my stay.

Exceptionally clean with superior fitness center. Warm, knowledgeable, and accommodating staff. Snack bar and coffee shop open 24/7. Ideally located for convention center activities and everything is within walking distance. Club access includes great breakfast and afternoon/evening snacks.

We absolutely loved our stay at this place! The location was perfect for finding things to do along the Riverwalk. We didn't have to drive anywhere, as everything was within walking distance. The hotel itself was spacious and could accommodate a large number of people without feeling crowded. The staff went above and beyond to accommodate our needs, ensuring that we were all on the same floor with the types of rooms we required. The service provided by the staff, from room service to housekeeping, was exceptional. They were welcoming and made us feel right at home. The amenities provided in the room were top-notch, including ironing facilities, an in-room safe, a refrigerator, and a flat-screen TV. The restaurant and bar/lounge area offered delicious food and a wide selection of drinks. The rooftop pool and sun terrace were perfect for relaxing and enjoying the beautiful views of the city. The overall experience was extremely pleasant, and we will definitely be coming back!

We highly recommend this venue for families looking for a luxurious and comfortable stay.

The hotel was well-managed with a helpful and attentive staff. The location was ideal, right on the river walk and within walking distance of attractions like the Alamodome and shopping. Additionally, the hotel was very clean, which is something I value.

The only downside was the WIFI, which was slow and inconvenient. It would be helpful if the hotel could provide faster WIFI even when fully booked with guests or hosting business conferences. It made it difficult to do office work or browse the internet during my stay.