The staff was excellent, from the check-in lady who gave us great dining recommendations to the woman who kept the breakfast area spotless and replenished. The hotel smelled and looked clean, and the bed and pillows were extremely comfortable. We enjoyed the tasty omelettes for breakfast and the helpfulness of the breakfast attendant.

Can't fault anything about it.

The staff was excellent, professional, and attentive. The breakfast area was well-maintained and the food was good. The room was comfortable and the bed was very cozy.

Nothing - all excellent.

The staff was friendly and helpful, willing to accommodate any requests. The recently renovated hotel was in good shape, with clean rooms and comfortable beds. Additionally, the average breakfast provided a decent start to the day.

There were a few negatives during my stay. The cleanliness of the bathrooms left much to be desired, with dirty floors and unchanged sheets in some rooms.

This hotel offers excellent value for money with its reasonable prices and attention to detail. The staff goes above and beyond to provide friendly and helpful service, making guests feel welcome from check-in to check-out. The rooms are in excellent new condition, ensuring a comfortable and pleasant stay. Additionally, the breakfast provided is satisfying and offers a good variety of options.

The hotel could benefit from some improvements.

I had a fantastic stay at this hotel! The cleanliness of the room, furniture, furnishings, and carpets was excellent. The staff was very friendly and accommodating, making me feel welcome throughout my stay. The location was perfect, close to everything in this vibrant city. The breakfast provided was very good, and the bed was incredibly comfortable.

It was all superb.

Arriving at the hotel, we were greeted by a warm and helpful front desk associate, who made us feel welcome from the start. Check-out was just as pleasant, with another friendly staff member who ensured our departure went smoothly. The standard Hampton Inn breakfast was exactly what we expected, with no surprises. Additionally, the location of the hotel was ideal, providing easy access to nearby attractions and amenities. the staff's friendliness, the convenient breakfast, and the great location were the highlights of our stay.

While our experience at the hotel was generally positive, there were a few aspects that could be improved. The lobby, hallways, and elevators were in need of updating, as they appeared old and worn.

Convenient location off I-20 and close to downtown. Friendly and accommodating staff. Recently renovated rooms with excellent condition. Helpful in contacting other hotels and suggesting local dining. Good breakfast and comfortable beds.

The hotel is located in a good area, close to everything. The staff is friendly and helpful, and the breakfast has a good variety. The beds are comfortable, and the water gets hot quickly.

The room didn't get cleaned until the third day of my stay.

Great breakfast, clean rooms, excellent staff, convenient location, friendly front desk, beautiful downtown Madison.

Nothing bad to say.

Very friendly and helpful staff, accommodating us at the last minute. Despite the ongoing renovation, the breakfast buffet was well-stocked with plenty of options. The pool was clean and well-maintained. The beds were comfortable and the water in the shower got hot quickly.

Thin walls, sticky and dirty elevator floor, poor quality fixtures in the room, exposed electrical outlets, light coming in from the hallway. The front desk attendant was unprofessionally dressed.

Newly renovated, helpful staff, great location, comfortable room with modern appliances.

Nothing I didn't like.

The rooms were very clean and comfortable, with new furnishings and a pleasant smell. The hotel staff, especially the woman in charge of the breakfast area, was professional and welcoming. The location of the hotel was good, away from congestion.

No improvements needed, everything was perfect.

Located in a great area, this hotel is close to everything you need. The staff is friendly and accommodating. The rooms are in excellent condition and very clean. Breakfast is also a plus with a good variety of options to choose from. I especially enjoyed the omelette and sausage.

All was ok, no major complaints.

The lady working the breakfast area was incredibly friendly and made sure we had everything we needed. The staff at the front desk were also very friendly and welcoming. The room was nice and clean, with updated amenities. I would recommend this hotel for a pleasant stay.

Friendly front desk, convenient location for events.