Hampton Inn & Suites Berkshires-Lenox, Lenox (MA) - Deals & Reviews

However, I did run into a few issues. The air conditioning unit was quite noisy, which really interfered with my sleep. Plus, there seemed to be a lack of consistency with housekeeping. some days my room wasn't freshened up until late in the afternoon. Not to mention, the absence of microwaves in the room was a minor inconvenience, especially after long days out. Also, be prepared for some heavy doors that can slam shut, creating a bit of unnecessary noise during quiet hours. Overall, while the facilities were decent, they could use some updates and improvements.

The spacious rooms are nicely furnished and offer a comfortable stay, especially notable for their cleanliness and modern ambiance. The fitness center, while small, is well-equipped compared to other places I've been.

The air conditioning units in the rooms can be quite noisy, disrupting the peace when trying to catch some sleep. The second-floor hallway needs attention with unsightly kinking carpets, and inconsistent housekeeping during the stay leaves something to be desired. Further, the absence of microwaves in the rooms is a letdown, and the lack of vending machines in expected areas adds to the overall inconvenience. Lastly, it gets a bit pricey during peak times, which could use a reassessment in value for the quality offered.

clean facilities, spacious room

small shower

The room was spacious and immaculately clean, featuring a comfortable king-sized bed and a well-stocked bathroom. I enjoyed the varied breakfast options, which included muffins and bagels, all served in a bright and welcoming dining area. The staff were exceptionally friendly and catered to my every need with a smile.

No double sink in the bathroom.

I appreciated the late check-out option. The indoor pool was refreshing, and I enjoyed unwinding by the fireplace in the lobby after a long day exploring nearby attractions. The hotel was also convenient for concerts, making it easy for me and my partner to relax. As a traveler from Italy who enjoys country music, I felt right at home in this cozy setting. I met some great staff who were always eager to assist. My stay was fulfilling.

Immaculate cleanliness
Spacious king studio
Delicious breakfast options

No room microwaves
Noisy air conditioning

The place is super clean, and the spacious king room was perfect for our getaway. The breakfast spread had everything we needed to fuel up for the day! Staff were real friendly too, always smiling and making us feel welcomed!

room quality, breakfast variety

small fridge