Hampton Inn & Suites New Braunfels, New Braunfels (TX) - Deals & Reviews

The beds were incredibly comfortable with soft pillow top mattresses and high-quality bedding. It was a pleasant surprise to have such a cozy and restful sleep during my stay. Additionally, the front desk staff during check-in were extremely helpful, respectful, and knowledgeable. They provided excellent service and made me feel welcome throughout my stay.

I was the cleanliness of the room. There were various issues such as hair throughout the room and bathroom, hair ties left on the floor by previous guests, and ketchup spattered on the wall.

Great location and friendly staff. The room was big and spacious, making it comfortable for our group of four. The breakfast had a nice selection and the attendants were helpful. We also appreciated that the breakfast hours were consistent throughout our stay, making it convenient for us to plan our mornings.

The room could have been better equipped for the number of guests. We had to call and ask for additional supplies like shampoo and conditioner, which should have been provided for everyone in the room.

During my Christmas stay at this hotel, I loved the great amenities they offered. the rooms were well taken care of, and the temperature control and beds were very comfortable. Additionally, the central counter between the sleeping and sitting area was a great feature that added convenience. the breakfast provided a good variety of options, and I especially enjoyed the fresh juices they offered. Another advantage of this hotel was its location next to a gas station that had a good selection of everything you may need.

There were a few negative aspects during my stay. the cleanliness of the rooms was not up to par, with trash found under the bed and behind the bathroom sink.

The staff at the hotel were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The hotel itself was beautifully decorated and had a clean and inviting atmosphere. One of the standout features for us was the breakfast, which offered a fantastic selection and was presented in a way that surpassed most other hotels we have stayed at. We couldn't have asked for a better start to our day.

Felt completely at ease and relaxed, just like being at home. No complaints at all.

We had an amazing stay at this hotel. The staff were incredibly friendly and helpful upon arrival. The hotel itself was beautifully decorated, clean, and welcoming. The breakfast each morning was outstanding, with a wide selection and fantastic presentation. We loved the tasty egg omelets, hashbrowns, and fluffy biscuit and sausage gravy. The kids were thrilled with the variety of yogurts, cereals, oatmeal, fruits, pastries, and muffins. We were surprised and delighted that all these delicious breakfast options were free. The rooms were perfect - clean, comfortable, and had excellent air conditioning. The front desk, housekeeping, and manager were all exceptionally nice, especially considering there were seven of us. The pool, hot tub, and fitness center kept everyone happy. We truly enjoyed our stay and appreciate how friendly everyone was. We will definitely be back.

Nothing, it is perfect.