Hilton Garden Inn Nashville/Franklin-Cool Springs, Franklin (TN) - Deals & Reviews

Enjoyed the well-cooked breakfast buffet featuring homemade pecan brittle, a delightful surprise!

I had a lovely two-night stay where the breakfast truly stood out! Freshly cooked and served by friendly staff. The hotel was clean, bright, and had great amenities.

However, I did find that the hallway had an unusual scent and the room floor needed a better clean—my kids' socks were showing it! Those minor issues aside, our stay was enjoyable.

the receptionist was outstanding and took care of us right away. the jacuzzi was broken and no help available.

The indoor pool provided a nice space to unwind, although a bit chilly for my taste. Additionally, the breakfast offerings included unique items like homemade pecan brittle, a solid perk that added character to the typical fare.

However, I faced some real downsides during my stay. The room I had was muggy, and the A/C unit sounded more like a wounded beast than a source of comfort, making it hard to relax. My neighbors weren't any better. between loud conversations late at night and some errant wall-shaking, my sleep was practically nonexistent. On top of that, I found the cleanliness to be inconsistent, with some areas looking neglected. It’s also frustrating that there's no complimentary breakfast, as the charges added up quickly for something that didn't exceed expectations. Lastly, the Wi-Fi was spotty, and I got some alerts about security issues while trying to connect.

a wonderful stay with attentive staff that makes you feel at home while offering excellent breakfast options

The attentive staff makes every stay feel special. The breakfast is delicious, and the service is impeccable. It's truly a home away from home in a great location!

The stay was great as I wanted a quiet getaway not too far from Nashville. The breakfast was well worth the charge—delicious and plentiful. The hotel's location was perfect, close to shopping and restaurants without the hustle of being in the city center.

Had a good stay, the location was choice, but the bed felt like sleeping on a board. The breakfast was sweet as, heaps of options! Chur for that!

This was just a good pick for a weekend excursion in Franklin with very good value for money. The staff was truly outstanding, especially a young lady named Morgan who was super attentive to my needs and even helped me check in early. If you're not feeling well, don't hesitate to ask them for assistance as they really care about your comfort.

Explore nearby dining options like the on-site restaurant or nearby Dunkin Donuts for breakfast. the choices can enhance your stay experience significantly.

However, there were some issues that can't be overlooked. The indoor pool was too cold to enjoy, making it a major letdown during my stay. Additionally, the absence of a complimentary breakfast left me grumbling, especially when I'm used to it at other places. The room cleanliness was inconsistent—my kids' socks turned gray from the floor, and it seemed like they need to amp up the mopping routines. Prices for the on-site meals seemed higher than average for the quality offered, which felt off for the overall experience.

Chur, the staff were heaps friendly, but the breakfast lacked variety, no fresh fruit or pastries. The room was clean, which was sweet as!

Great location with nearby restaurants and shops. A lovely outdoor patio with a fire pit. The bed was super comfy, and I enjoyed the vibrant lobby atmosphere.

Felt very relaxed, nothing too much trouble.

perfect spot for exploring franklin's charm and eateries

I had a wonderful stay where I enjoyed a great breakfast and found the hotel to be just a short drive from various shopping options like the CoolSprings Galleria and delicious local restaurants, making it an ideal base for my city strolls and park explorations.