The convenient location of this hotel makes it a great choice for exploring the area. Guests have mentioned that the lobby is welcoming and the staff is friendly and accommodating. The well-appointed rooms feature modern conveniences, such as step-in showers, and there is plenty of parking available. Additionally, the staff has been praised for going above and beyond to cater to the needs of guests, particularly during a world-class bicycle race in the nearby area.

Some guests have reported issues with cleanliness in their rooms, mentioning that the cleaning could have been more thorough.

Welcoming and friendly front desk staff. Abundant breakfast options. Clean dining room with delicious food. Comfortable bed and pillows. Outstanding customer service. Well-appointed room. Modern conveniences and easy access common area. Exceptional staff going above and beyond.

Don't have any issues at all.

Great breakfast, enjoyable pool, clean and comfortable room, wheelchair accessible.

Felt like treated like royalty, nothing too much trouble.

The front desk manager was helpful and nice. The hotel has modern conveniences like step-in showers and easy access common areas. The staff went beyond expectations to accommodate cyclists during a nearby race. There was ample parking, especially for vehicles with bike racks. The breakfast, pool, and room accessibility were satisfactory.

There were a few good things about my weekend stay at this hotel. the soap dispenser in the shower was full, which was a relief. the location was pretty convenient with several attractions and restaurants within walking distance. Lastly, the lobby had a nice ambiance and was well-decorated.

My overall experience at this hotel was not great. The room wasn't cleaned to a good standard, and we had to call down multiple times to ask for towels and toilet paper.

I recently had the pleasure of staying at this luxurious 4-star hotel and I must say, I was thoroughly impressed. The location was perfect, with easy access to nearby attractions and amenities. The service provided by the staff was top-notch, they truly went above and beyond to ensure my stay was comfortable and enjoyable. The room amenities were excellent, from the ironing facilities to the air conditioning and complimentary toiletries. The flat-screen TV with cable/satellite television added an extra touch of convenience and entertainment. Additionally, the dining options were fantastic, with a variety of delicious dishes to choose from. The staff were always attentive and accommodating, making me feel right at home. The indoor swimming pool was a great way to unwind after a long day, and the free internet access was much appreciated. this place exceeded my expectations and provided an exceptional experience.

In conclusion, I would highly recommend this hotel to anyone seeking a luxurious and comfortable stay.

The staff at Holiday Inn Express & Suites - Ottawa, An Ihg was outstanding, going above and beyond to cater to the needs of all guests. They provided exceptional customer service during a world-class bicycle race event, accommodating the large number of cyclists staying at the hotel. The modern conveniences and ample parking, perfect for those with bike racks, were also impressive.