loved my stay at holiday inn express! staff was amazing, hotel was clean and updated, and the location was convenient. exceeded my expectations after a not-so-great previous stay in florence. highly recommend!

Reservation mix-up.

My recent stay at the Holiday Inn Express in Florence was fantastic. The location was convenient, with plenty of restaurants and stores nearby. The room was clean, comfortable, and spacious, perfect for my family of four. The beds were new and really comfortable. The decor was modern, and the room was quiet with plenty of lighting. The bathroom had great lighting and a working fan, although the shower pressure could have been better. The hotel offered a complimentary breakfast with plenty of options, and the staff was consistently helpful throughout my stay. I had a great experience and would recommend this hotel.

Friendly staff, big fluffy pillows, clean and well-maintained premises, attentive parking lot maintenance, professional front desk assistance, inviting lobby.

Clean rooms, friendly staff, good breakfast, convenient location, complimentary amenities.

It was clean, quiet, and conveniently located. The hotel facilities were great, and we especially loved the complimentary breakfast. The staff, particularly Octavia, was wonderful and made us feel welcome.

No issues.

I got great value for my money at the Holiday Inn Express in Florence. The room was clean, comfortable, and the staff treated me with kindness and professionalism. The location was also convenient, with restaurants and a gas station within walking distance.

The breakfast option could be improved by ensuring that all the food items are consistently replenished.

The staff at the hotel were extremely friendly and helpful. They were always available to answer any questions and assist with any requests. The complimentary breakfasts were a great perk, offering a variety of options to choose from. the hotel's location, right across the street from the highway, made it convenient for getting around the area.

the cleanliness of the rooms left much to be desired. The carpets were dirty and made our feet turn black, and the sheets had stains on them.

We had a fantastic stay at this hotel! The cleanliness was impeccable, from the lobby to our spacious suite. The updated facilities and efficient staff made our experience even better. Check-in was a breeze, taking less than five minutes, and the parking lot was spacious and well-maintained. Plus, the convenient location right off I-95 provided easy access to food and gas stations. The helpfulness of Tilman at the front desk was exceptional and greatly contributed to our enjoyable stay.

Couldn't find any faults at all.

I recently stayed at Holiday Inn Express in Florence for a conference, and I was pleasantly surprised by my experience. The hotel was conveniently located, just a short 10-minute drive from the conference center. The staff was extremely friendly and accommodating, and the room was clean and comfortable, with a nice, firm mattress and a variety of pillow options. I also appreciated the little extras, like the popcorn in the lobby and the availability of gluten-free bagels for breakfast. it was a great stay and I would definitely recommend it to others.

I would be happy to recommend this hotel.

The breakfast at Holiday Inn Express was delicious, with plenty of options to choose from. We especially enjoyed the gluten-free bagels, a nice touch for those with dietary restrictions. The staff at the front desk, particularly Ryan, was incredibly helpful when sorting out a reservation issue. We appreciated their friendly and accommodating attitude. The pool and common areas of the hotel were clean and well-maintained. Additionally, the bed in our room was comfortable, ensuring a good night's sleep.

The hotel is conveniently located right off the highway, which made it easy for us to reach our destination. Despite being close to a busy road, we didn't experience much noise inside our room. The staff was friendly and helpful, especially Ryan at the front desk who went out of his way to assist us with our reservation. The breakfast offered a decent selection, including gluten-free options. The indoor pool was clean and enjoyable for the whole family.

They seemed to be unwashed or poorly washed, leaving us uncomfortable during our stay.

I had the best sleep ever in their cozy beds, and the ventriloquist museum was a quirky treat. The breakfast spread was divine, especially the cinnamon rolls!

Oh, they put all the good hotels on the outskirts of the city, guess they don't want us fancy folks near the action.

I recently attended a conference in a busy area, and Holiday Inn Express made my stay convenient and comfortable. The hotel was clean and the staff were accommodating. The location was just a short 10-minute drive from the conference center. The mattress was firm and they offered a choice of firm and soft pillows. I loved the extra treats like popcorn, cookies, and fruit in the evening. Special mention to Octavia, who provided excellent service in the dining area. I highly recommend this hotel for its convenience, cleanliness, and friendly staff.

Can't recommend this hotel highly enough.

The value for money at this hotel was excellent - clean rooms and friendly staff. The location was a bit out of the way but the highway was conveniently close. The front desk staff went above and beyond, even washing and drying my family's clothes for us when the guest washer and dryer weren't working. Amazing service!

The breakfast offerings could be improved with a wider variety of choices.

The hotel was clean and the staff took proper precautions for the safety of their guests. The location was convenient and close to various dining options. The breakfast options were delicious and they even provided a to-go bag which came in handy for our college tour. The overall set up of the property was great and the beds were comfortable. we highly recommend this hotel for a pleasant stay.