During my Christmas stay, I liked the fact that the hotel had recently renovated rooms with comfortable pillow-top beds. The friendly staff made me feel welcome, and the location was convenient for my needs. Additionally, the hotel offered a complimentary breakfast with a variety of choices, including hot items, which was a great way to start my day.

One aspect I didn't enjoy was that the air conditioner blew directly onto the person sitting at the computer desk in the room. It made it uncomfortable to work at the desk, and we had to improvise to divert the airflow.

For the price we paid, we got great value. The room was spotless and the housekeeping staff clearly takes pride in their work. The location was convenient and the staff couldn't have been friendlier or more helpful.

One small improvement could be offering more breakfast options, like fresh fruit or pastries, to cater to different preferences.

We had an amazing stay at this hotel! The room was spotlessly clean, and the housekeeping staff does an excellent job. The hotel facilities, including the pool and hot tub, were well-maintained and provided a great way to relax. The staff was incredibly kind and helpful, always going above and beyond to ensure our needs were met. The breakfast selection was impressive, offering a variety of delicious options to start our day on a high note.

All good.

The hotel offered a great breakfast buffet with a wide array of selections. The beds in the room were comfortable and the room itself was clean. Additionally, the staff was friendly and attentive.

The noise level at night was quite high. I could hear the person above me whenever they got up.

I got a great value for my money at the Holiday Inn Express in Norfolk. The room was clean and the staff was friendly and helpful.

The breakfast could use some improvement.

The room and breakfast at this hotel were solid offerings. The standards were high and consistent, just as I expect from this chain. The location of the hotel was also a key advantage. It was conveniently located near fast food restaurants and an indoor mall, making it easy to grab a quick meal or do some shopping. Additionally, the room itself was spacious with a separate sitting area and bedroom, providing plenty of space to relax.

There was one major downside during my stay. The covering over the air conditioner control in the room was faulty.

Great decor, amazing pool and surrounding area. Inviting lobby, delicious breakfast with variety. Convenient location.

Inviting lobby with pleasant scent. Amazing breakfast with a variety of options. Excellent customer service offering free movie rental, popcorn, and coffee. Clean rooms and generous amenities. Highly recommended for a comfortable stay.

The Norfolk Holiday Inn Express is easily accessible from the town. The clean rooms and attentive housekeeping make for a comfortable stay. The staff is kind and helpful, providing extra towels and coffee pods upon request.

Felt like home, no complaints.

I had an amazing stay at this hotel. Everything was exceptionally clean and the decor was great. The staff was very friendly and helpful. The pool was amazing and super clean, along with all the area around it. The hotel's location was easily accessible from the town and it was surrounded by convenient stores like Wal-Mart, Menards, lots of restaurants, and Target. The breakfast was fantastic, offering a variety of options such as eggs, sausage, biscuits and gravy, muffins. it was a wonderful experience with a quiet and clean environment.

Nothing, it is perfect.

Easily accessible location, exceptionally clean room, helpful and kind staff. Generous with extra towels and coffee pods. Inviting lobby with a pleasant scent. Amazing and clean pool area. Wonderful breakfast with a variety of options available.

Easily accessible location. Clean room with diligent housekeeping. Staff was kind and helpful, providing extra towels and coffee pods. Inviting lobby with pleasant scent. Amazing breakfast with various options.

Rooms clean. Friendly staff. Nice pool. Good customer service. Great lobby. Amazing breakfast.

We loved the exceptionally clean rooms and the great decor. The staff was very friendly and helpful. The pool was amazing and super clean, and the surrounding area was well-maintained. The lobby was inviting and smelled wonderful. The breakfast was delicious and offered a variety of options. it was a wonderful experience with a quiet and clean atmosphere.

We felt cared for and had no complaints about our stay.

As trekkers and a group of friends, we absolutely loved the cleanliness of the hotel. The room was spotless and the housekeeping staff took great care in keeping everything sanitized. The lobby was inviting and the pleasant smell made us feel welcomed. The breakfast options were amazing, with a wide variety of choices like eggs, sausage, biscuits and gravy, muffins. The pool was also a highlight, it was impeccably clean and well-maintained. the hotel provided a great experience for us as trekkers and group of friends.

Felt free to seek any assistance, no complaint.