The hotel is located in a convenient area within Bay City, close to plenty of car parking spaces and with easy access to the main attractions. The rooms are clean, spacious and well-equipped with amenities such as a desk, fridge, microwave, and coffee maker. The staff are friendly and helpful, providing excellent service throughout the stay. The breakfast spread offers a wide variety of options to start the day off right.

On one occasion, there was an unfortunate incident where a maintenance worker accidentally entered a guest's room without warning. This was promptly reported to the front desk, but no compensation or discount was offered for the inconvenience.

I had a wonderful stay at the recently opened hotel in Bay City. My room was spacious and well-equipped with a sofa, chair, work desk, king size bed, refrigerator. The lobby area was modern and inviting, with a breakfast area nearby. It was great to have another option for a nice place to stay in town. The staff, especially Diana, who prepared the breakfast, were incredibly friendly and engaging. The variety of breakfast options was impressive and they made sure to keep the food replenished. The cleanliness of the hotel was top-notch and the pool was a great feature. I highly recommend this hotel for a comfortable and enjoyable stay.

Comfortable bed, awesome pillows, friendly staff, great breakfast options, new property, luxurious bath products.

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The room was clean and comfortable, with great pillows. The staff was friendly and professional. Breakfast had a good variety of options. Check-out was convenient with an invoice under the door. The property is new and well-maintained. a pleasant stay.

The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The staff was sweet, awesome, and always helpful. The breakfast had a great variety and was continuously restocked for three hours. The entire place was clean, and we loved the pool. If you're looking to be close to the beach, this hotel is a great choice.

We felt right at home during our stay, with the staff being exceptionally accommodating.

The hotel staff, especially Ely at the front desk, were exceptional during our stay. Ely's professional and efficient check-in process made us feel welcomed from the start. She went above and beyond to ensure our needs were met, even though she had to raise her voice over the loud lobby music. Speaking of which, the hotel should consider lowering the volume to create a more peaceful atmosphere for guests. Additionally, the clean and well-equipped room, with plenty of power outlets and hot water, along with comfortable mattresses and nice furniture, made for a great stay. The fast and reliable Wi-Fi was an added bonus, allowing us to stay connected effortlessly. Finally, we thoroughly enjoyed the delicious breakfast with a variety of continental choices and nicely prepared hot items. The coffee and orange juice were excellent, making it a pleasant and quiet start to our day. this hotel exceeded our expectations and will be our top choice whenever we visit this area again.

All was fine during our stay.

The room was clean and nice, and the hotel had a new and modern feel to it. the staff was courteous and welcoming, and they provided good customer service. the breakfast spread was standard for a Holiday Inn and had a good variety. the hotel was conveniently located, making it easy to access nearby attractions and restaurants. a pleasant stay.

There was an incident where a maintenance guy mistakenly entered our room. Although we were not harmed, it was an invasion of privacy and the front desk's response was not satisfactory.

The room was clean and comfortable, with plenty of power outlets and fast Wi-Fi. The breakfast was delicious, with a variety of continental and hot items, and the coffee was excellent. The staff was friendly and efficient, providing helpful advice on things to do in the city. I would highly recommend this hotel for a great stay experience.

The staff at this hotel are incredibly friendly and accommodating, going out of their way to make guests feel welcome. The attention to detail in the rooms is impressive, with thoughtful amenities like multiple power outlets and a functional sofa. The breakfast spread is also a highlight, offering a variety of options to start the day off right.

No negative aspect mentioned.

Very new property, comfortable bed and awesome pillows, friendly staff, nice room, enjoyable bath and body works lotion, convenient Keurig coffee maker.

Absolutely nothing to say about dislikes.

Comfortable bed, awesome pillows. Friendly staff. Breakfast had a good selection. New property. Quick check-out process.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the staff was incredibly helpful and courteous. The variety and quality of the breakfast exceeded our expectations, and the hotel facilities, especially the pool, were great. Additionally, the location in this city was convenient for exploring the Bay City area again.

Nothing everything was great.

Clean and accommodating! The staff, especially Al Mullen, went above and beyond to help me and my kids during a stressful time. They even sent my son's favorite stuffed animal back to us. The room was always clean, thanks to Leticia's exceptional service. Despite a few small issues, I would recommend this hotel. a great stay.

The room was spacious and well-equipped, with a sofa, work desk, refrigerator, and microwave. the modern and open lobby area was a nice place to relax and have breakfast. Additionally, the hotel had a pool, which was a great bonus for some relaxation and fun.

The pillows were quite flat and uncomfortable, so it would be advisable to bring your own. the AC in the room was also not very effective, which made the room quite hot during the day.

I had an amazing stay at this hotel. The room was nice and the property was very new. The bed was comfortable and the pillows were awesome. The staff was amazing and very sweet. The breakfast was also great and had everything I liked. The location in the Bay City area was convenient and there was ample parking available.

Everything was great.