We loved the hotel's cleanliness and facilities. The breakfast was delicious and had a nice variety. The staff was friendly and helpful, especially Michelle who made our check-in process smooth. The hotel's location was perfect, close to Northlake mall and a wide selection of restaurants and shopping options in the area.

The room was spacious, clean, and had comfortable beds. The desk chair and easy chair were also very comfortable. The staff was extremely friendly and welcoming.

Felt immediately at home, no complaint.

Super staff, nearby restaurant, good breakfast, clean and new property, great location.

All was perfect.

We loved the cleanliness and facilities of this hotel. The room was perfect, with a comfy bed and a fabulous presentation. The staff, especially Tracy, was outstanding and very friendly. The hotel's location adjacent to a mall area with numerous restaurant choices was also a great advantage.

Nothing, all great.

I had a great value for my money at the Holiday Inn Express. The room was clean and well-appointed, and the location was convenient to restaurants and shopping. The staff was friendly and treated me with excellent service.

The menu for breakfast could have had more variety.

The best aspects of my stay were the hotel facilities and the convenient location. The hotel was clean and well-maintained, and it had everything I needed for a comfortable stay. Additionally, the hotel was adjacent to a mall and close to a variety of restaurants, providing plenty of options for dining and shopping. The breakfast offered a nice variety of choices, and the staff was friendly and accommodating.

Not one thing.

The hotel design was fantastic, with spacious and pleasant rooms. The staff was friendly and accommodating. The cleanliness of the room and the property overall was exceptional. The location was convenient, with nearby shopping and dining options. The breakfast provided was great.

None.

I recently stayed at Holiday Inn Express in Charlotte for business purposes. The location was perfect for my needs, and the staff went above and beyond to assist me. The hotel and my room were both spotlessly clean and well-sanitized. The rooms were spacious with comfortable beds, air conditioning, and a large TV. Additionally, I appreciated the amenities such as the small gym and pool on the ground floor. my stay was enjoyable and I highly recommend this hotel.

Can recommend this hotel.

Convenient location near a mall with lots of restaurants and close to the interstate. The spacious suite was clean and comfortable, and the staff at the front desk were friendly and professional.

Noticed a strange smell upon arrival, which was promptly reported and seemed to have been taken care of by the time we returned from our activities. Unfortunately, we missed out on the breakfast as we slept in too late.

Conveniently located in a bustling area with plenty of eateries and shops nearby, this hotel is an excellent choice for families. The rooms are spotless and come equipped with everything you could need, including microwaves and fridges. The breakfast is hearty and satisfying, giving you a great start to your day.

The elevators can be a bit slow and require a little patience.

Clean room and bathroom. Nice hotel. Best Holiday Inn Express visited. Enjoyed it! Would stay again.

Spacious and clean room. Friendly staff. Comfortable bed and chairs. Well-designed handicap accessible rooms. Good location.

During our stay at Holiday Inn Express, we were impressed with the comfortable and clean sleeping quarters. The location on the 4th floor was also convenient.

We loved the spacious and clean room with a comfortable bed. The staff was incredibly friendly and welcoming. The hotel is in a great location, close to Northlake Mall and a variety of restaurants and shopping options.

Can't fault the property in any way.

I was pleasantly surprised by the delicious breakfast options at Holiday Inn Express. As a diabetic, I usually struggle to find healthy options, but they provided a great variety of protein and healthy choices. I recommend this hotel.