The staff was friendly and helpful, and the location was also convenient. The price was reasonable, and the hotel was quiet, which was a plus. I found the parking lot to be spacious, which was a bonus.

Not one thing 🙅‍♀️

We had a wonderful stay at the Holiday Inn Express in Rochester. The hotel was spacious and clean, and my daughter loved the pool. The continental breakfast was a great addition, with a good selection that made my kids happy. The renovations were nice, and the beds were comfortable. The staff, especially the front desk staff, were excellent and provided exceptional service. The general manager was exceptional and made me feel important as a guest by remembering my name throughout our stay.

Would recommend this hotel.

Convenient location, comfy beds, satisfying breakfast options. Friendly staff, especially the morning/day shift male desk attendant with dark hair. Pleasant breakfast attendant. Large and comfortable rooms. Looking forward to our next stay at this lovely property.

The hotel is conveniently located near the NYS Thruway and is close to restaurants and shopping options. The rooms are spacious, clean, and feature comfortable beds. The bathroom is sparkling and the breakfast bar offers a wide variety of options. The front desk staff provides excellent service, ensuring that guests are satisfied with their stay.

The fire alarm going off in the middle of the night on two occasions was an inconvenience.

Great customer service, clean and modern property, convenient location, highly recommended, decent breakfast, good size rooms.

Nothing, all great.

The location was perfect for my needs, and the hotel was clean and well-maintained. The breakfast options provided were delicious, especially the cereal and bagels. Despite the minor inconvenience of damp blankets, the staff was friendly and attentive. I highly recommend this hotel for a pleasant stay.

I recently stayed at a hotel in Rochester and had an amazing experience at Holiday Inn Express. The front desk staff, especially Steve, provided exceptional customer service when we had to change properties due to a pool closure. He quickly recommended other hotels in the area and was incredibly gracious. The property itself was impressive, with modern and clean facilities. The pool and hot tub were larger than expected, and the bed was very comfortable. The staff was friendly, and the coffee was always hot and tasty. I highly recommend Holiday Inn Express for its convenient location and excellent service.

Could not be improved.

I had a great stay here! The hotel facilities were clean and modern, and the staff was nice and helpful. The breakfast had a good selection, including healthy options. The location was convenient, with a mall nearby and a walking trail to Bristol Mountain close by.

Everything was fantastic.

We recently stayed at a hotel close to a mall with restaurants and in a quiet area. The location was perfect to start a day-long adventure at Bristol Mountain or a walk on an excellent walking trail. We enjoyed a clean and spacious room, refreshing bathroom, and excellent service. Breakfast was very satisfying, with plenty of options to choose from. Moreover, we appreciated the quiet environment and the helpful staff.

There was only limited food available nearby.

Large pool and hot tub, comfy bed, friendly staff, clean, tasty coffee, exceptional service.

None.

Pool and hot tub in working order. Breakfast bar with sausage gravy. Labeled firm or soft pillows. Conveniently located staircase. Polite and helpful check-in staff. Exceptional service from front desk.

The location was excellent and the beds were incredibly comfortable. The breakfast had a nice variety of both cold and hot options to choose from. I particularly enjoyed the friendly and attentive service from the morning/day shift male desk attendant with dark hair. He always greeted me with a pleasant hello and made sure I had everything I needed. The breakfast attendant was also very kind. it was a fantastic stay!

Nothing bad to say 😊

Friendly staff, good location, comfortable and quiet rooms, spacious parking lot, large pool and hot tub. The desk attendant and breakfast staff were both welcoming and attentive. The hotel had accessible rooms available upon request and provided helpful recommendations for local attractions. Looking forward to returning.

Beds are extremely comfortable with labeled firm and soft pillows. Conveniently located staircase. Nice breakfast selection including yummy cinnamon rolls. Good service from Steve at the front desk. Renovations made hotel clean and modern.

My recent stay at the Holiday Inn Express in Victor was fantastic. The hotel has recently been renovated, so everything felt new and clean. The check-in process was quick and efficient, and they even gave us our room early. I requested adjoining rooms, and they accommodated our request without any issues. The rooms themselves were spacious and well-maintained. It felt like we were the first people to ever stay in them. We appreciated the amenities like the Keurig and mini fridge in the room.