The hotel was clean, had friendly staff, and a great breakfast. The location was close to the area we were heading in Washington, DC.

There was nothing we didn't like.

We got great value for our money at Holiday Inn Express. The room was clean and comfortable, with cozy beds and fluffy pillows. The location was convenient for our training nearby, and the staff treated us with exceptional friendliness and attentiveness throughout our stay.

More breakfast choices would have made the morning meal even better.

We had a fantastic stay at this hotel. The room was clean and well-stocked with everything we needed. The breakfast was impressive with actual omelettes, fresh-baked Cinnabon rolls, and an automatic pancake machine - a definite highlight! The staff, especially the woman running the breakfast area, were friendly and provided excellent service. They even gave us great recommendations for things to do and see in the area. Additionally, the hotel's location was convenient, not too far from Cherokee, North Carolina, where we were planning to visit. our experience here was amazing and we would definitely stay again.

Almost perfect.

The room was clean and well stocked and the staff were all pleasant and eager to help. The shower in the bathroom was fantastic and the breakfast provided each morning was really good. I also enjoyed the pool and hot tub facilities.

There were some issues during my stay. there was a billing error that resulted in a hold being placed on my debit card for an amount that exceeded the room cost.

As a tourist, I loved the spacious and well-equipped rooms at the Holiday Inn Express & Suites Sylva. The bathroom was comfortable and the shower was fantastic. The hotel also had a pool and hot tub, perfect for relaxing after a long day of exploring. Additionally, the complimentary breakfast provided each morning was really good and a great way to start the day. The staff were all friendly and eager to assist during our stay.

Felt right at home, no reason to complain.

Staff helpful, clean facilities, great breakfast, spacious room, indoor pool, convenient location.

Almost perfect.

The room was spacious with a great shower and comfortable bathroom. The pool and hot tub were enjoyable. The complimentary breakfast was really good. The staff were friendly and helpful. A great place to stay.

Clean hotel, friendly staff, excellent customer service, good breakfast.

Nothing bad to say.

In my recent stay, I had a great experience during Christmas. The hotel had a convenient location, being only about 15-20 minutes away from WCU. The pillows were really comfortable and the decor was updated, making the room feel cozy. Additionally, I appreciated the fact that coffee was available 24/7 and they even served delicious cookies in the evening.

There were a few things that could be improved. Most of the items were not available, including orange juice, bananas, milk, yogurt, and hard-boiled eggs.

We had a perfect stay at the Holiday Inn Express. The rooms were spacious and clean, and we loved having a Keurig in the room. The complimentary breakfast had great options, and the indoor pool and hot tub were a nice bonus. The location was also perfect for our needs. we highly recommend this hotel.

I had a fantastic stay at this hotel. The staff were extremely friendly and always willing to help with any requests I had. Willie, the front desk representative, was especially amazing. He never showed any frustration and was always willing to assist me with a smile on his face. The hotel and my room were spotlessly clean, which made me feel comfortable and welcomed. The breakfast had a nice variety of options and the breakfast area was lovely. Katy, the attendant, was very friendly and the area was always clean and stocked. The pool area was also very nice and clean, with a great temperature and a relaxing hot tub. The manager even went above and beyond by contacting me about a laptop we left behind and offering to ship it to us.

Didn't dislike anything about the hotel.

We got great value for our money at Holiday Inn Express. The room was clean, comfortable, and had updated decor. The location was convenient, and the staff treated us with friendliness and eagerness to assist.

The breakfast experience could be improved by ensuring that the hot tub is in working order at all times.