Holiday Inn San Antonio-Riverwalk By Ihg, San Antonio (TX) - Deals & Reviews

Honestly, the customer service was shockingly bad. The staff barely gave us any info upon check-in, leaving us lost, and checkout was a disaster too. Just a simple tip for the exit arm would’ve saved us a hassle!

Struttura vicina all'aeroporto, vista mare bellissima, servizio all-inclusive, spiaggia privata, personale gentile e disponibile, colazione abbondante e varia.

Niente di particolare.

Great location and staff

Staff was super friendly and helpful! We got a microwave when we asked for one. Right on the riverwalk, easy access to bars and restaurants. Room was spacious with a nice view. Loved the heated pool and fitness center. Perfect for our girls' weekend! Highly recommend staying here!

Parking is over $30 a day, and breakfast isn't included, which adds up. Staff was super friendly, and the location near the Riverwalk is perfect. Clean towels daily, but I had to ask for trash to be taken out. The area could use better upkeep; the exit to the Riverwalk had trash. The fitness classes were a nice touch, but the hot tub was out of order during my stay.

Just a solid selection for a short stayover in San Antonio with good value. The bed was super comfy.

The Riverwalk access was super convenient, great for exploring and dining. The rooms had a nice view of the city and the river, spacious enough for a comfortable stay. Plus, the hotel had a cool outdoor swimming pool to relax and soak up the Texas sun. A bit of street commotion nearby didn't bother me much, typical city vibes.🌞

Great location and helpful staff. Dirty bathroom floor didn't meet expectations.

wonderful stay at holiday inn san antonio-riverwalk with great convenience, comfort, and lovely riverwalk proximity that made it unforgettable

great location, friendly staff, spacious rooms

The location was perfect, just a short stroll to the Riverwalk! I loved the comfy bed and the friendly staff who made everything feel special. The outdoor pool was an absolute highlight, complete with a jacuzzi to unwind in!

Totally recommend! 🥰🏖️

The location is fantastic, right by the River Walk, which makes everything easy to access. The staff was friendly, and we enjoyed a clean, spacious room with great amenities like coffee and a mini fridge.

It wasn't cheap, but it was still worth it for the experience.

comfortable beds, spacious rooms with a great location on the riverwalk and a delicious breakfast buffet that made my stay enjoyable.

None

Cleanliness needs attention. I was moved to a wheelchair-accessible room, which was not ideal. Staff responsiveness varied; some were helpful, but one receptionist left much to be desired. the location was fantastic—a half-block from the Riverwalk. The balcony view was stunning, making it easy to explore on foot. The ambiance at the on-site bar enhanced our New Year’s celebration. Convenient parking is a plus, though a bit pricey. If they address housekeeping and communication issues, a revisit is certainly possible.

Excellent Location and Helpful Staff

The location of the hotel was perfect for exploring the Riverwalk and downtown attractions, making it convenient to walk around. the front desk staff were very kind and helpful, answering all our questions promptly. However, improvements can be made in terms of cleanliness and communication among the staff to ensure a more satisfactory stay for guests.