The amazing bed, soft and comfortable. Very clean bathroom and room. Excellent customer service from staff. Convenient location for shopping and nightlife. Convenient full kitchen in the suite. Delicious full breakfast and social hour. Close proximity to the hospital. Great facilities, including indoor swimming pool and laundry.

Absolutely nothing to say about dislikes.

Homewood Suites exceeded my expectations! The value for the money was outstanding, with a clean and comfortable room that included a fully equipped kitchen. The location was perfect, close to major highways and convenient for shopping and exploring nightlife. The staff went above and beyond to make our stay enjoyable, especially the friendly gentleman at the front desk.

The breakfast menu could use some improvement, especially for gluten-free options.

Great breakfast, clean facilities, excellent pool and fitness center. Safe and easy to access location. Full-size kitchen and heated pool were perfect for small kids. Ample seating for breakfast with good sausage, eggs, and gravy. Huge refrigerator, stove top in the room's kitchen, and extra pillows in the closet. Spacious, well-appointed room with all the amenities.

I had a fantastic stay here. The hotel was clean, spacious, and had great facilities. The staff, especially Eddie at the front desk, were incredibly friendly and made me feel welcomed. The location was convenient, with easy access to other parts of this city. I also liked that the dining area was well laid out, providing a comfortable and spacious environment.

Nothing, no complaints at all.

The hotel's location was convenient, situated in a nice area close to the mall and various food options. It was also close to the medical center. Additionally, the room had a small kitchen with essentials, which was useful. Breakfast was included and was decent.

The attitude of some of the staff left something to be desired. One reviewer noted feeling inconvenienced and rushed by the staff during their stay, while another mentioned a poor attitude displayed by multiple staff members.

The hotel is located in a nice area very close to 65, making it convenient for exploring the Franklin Cool Springs area. The rooms are spacious and well-equipped, with a kitchen and comfortable bed. The staff is friendly and attentive, ensuring a pleasant stay. Additionally, the complimentary breakfast offers a variety of options to start the day off right.

Our experience at this hotel was great and we had no complaints.

The hotel is situated in a great location, close to many stores and restaurants. It is tucked away in a quiet area surrounded by office buildings, making it a peaceful and convenient stay. Additionally, the hotel is near a mall area with plenty of food options nearby. The rooms are well-equipped with all the amenities one could need, including a small kitchen and a comfortable bed. The breakfast included is a great bonus and provides a good start to the day.

All aspects of this hotel exceeded my expectations.

Loved the full kitchen in our suite. It was so convenient to have a dishwasher, fridge and everything we needed to prepare meals. The breakfast had a nice variety. The location was ideal and the hotel was quiet. Overall I highly recommend this hotel.

I had a fantastic stay at Homewood Suites! The rooms were absolutely beautiful and spacious, with a separate living/dining/kitchen area that was a great added bonus. I loved having the option to cook my own meals and avoid eating out all the time. The location was perfect, with great amenities and top-notch service from the friendly staff. The breakfast selection was extensive and delicious, and the staff made sure to keep everything well stocked. I had a wonderful experience and would definitely stay here again.

Conveniently located close to a hospital and event venues, this clean and comfortable accommodation offers spacious rooms with fully equipped kitchens. The friendly staff provides exceptional service and the daily breakfast is hot and tasty. Other amenities include a pool and a business center. Perfect for families who enjoy great amenities.

The facilities were fantastic, with spacious and clean suites that really felt like a home away from home. The staff were extremely friendly and welcoming, providing a warm and efficient check-in process. The location was also great, offering easy access to nearby attractions and amenities. Additionally, the immediate feedback from the hotel via messenger was much appreciated.

There were a few aspects that could be improved. It would have been better if the staff had handled the situation with more professionalism and hospitality.

Incredible bed. Clean bathroom. Thoughtful housekeeping. Great location. Good breakfast selection. Nice workout room. Spacious and comfy suites. Friendly staff.

Was all great.

The breakfast was excellent, with a wide variety of options to choose from. The staff was friendly and helpful, making our stay enjoyable. The location of the hotel was convenient, near popular attractions and amenities in the area.

There were some maintenance issues during our stay, such as a non-functioning AC and issues with housekeeping services. These problems affected our comfort and convenience.

The hotel offered a social event with a delicious cookout, which was a nice surprise. Being a Hilton Honors guest, I enjoyed perks like free internet and a late checkout. The staff were welcoming, accommodating, and friendly.

The air conditioning in the room didn't go below 68 degrees, making it feel stuffy. The room I booked didn't have a bathtub, and there were hidden fees for pet-friendly accommodations.

Clean, spacious, friendly staff, good breakfast.

Nothing, no complaints at all.