Breakfast options were predetermined, not customizable. Shuttle service was convenient. Parking downtown was challenging. Comfortable rooms, felt pampered. Excellent breakfast, friendly staff. Clean hotel with heated pool. Great food, helpful cooking staff. Easy to get to, near desired locations. Exceptional room amenities. Bathroom vanity separate, no bathroom hogging. Partitioned sitting area. Clean and comfortable facility. 24/7 coffee and tea, late-night bar and room service available.

I stayed at Hyatt Place for 3 nights and it was fantastic. The location was perfect, close to attractions like the mystic aquarium and seaport, and within walking distance to old mystic village. The staff were amazing, always attentive and friendly. Vanessa and Steve were great from the start, and I appreciated the real glasses and mugs in the room. The breakfast was delicious and the room was clean and spacious. I loved my stay at Hyatt and will definitely be coming back.

I would be happy to recommend this hotel.

I had a fantastic stay at this hotel. Everything was incredibly clean, from the lobby to my room. The hotel facilities were top-notch, and I especially loved the workout room, which had water and towels available. The breakfast was delicious with a nice variety of menu options, and the staff kept the buffet well-stocked, so there was no wait. The location was perfect, as it was close to everything important to me, including attractions and restaurants. The staff members I interacted with were all friendly, polite, and professional, making my stay even more enjoyable.

Nothing negative to say.

Conveniently located near popular attractions. Welcoming and informative staff at check-in. Clean and comfortable rooms with ample privacy. Shuttle service available for guests. Pleasant breakfast choices.

Great location close to all nearby attractions, exceptional service from shuttle drivers to the manager, and leisure facilities like an outdoor pool, fitness centre, and spa centre. The room was spacious and clean, with amenities like a flat-screen TV and coffee/tea facilities. The staff was very friendly and accommodating, making me feel welcome.

I would highly recommend this hotel to anyone looking for comfortable accommodations and excellent service.

We recently stayed at the Hyatt in Mystic for a relaxing extended weekend. The rooms were large, comfy, and tastefully decorated, with the bonus of separate sleeping and living areas. The hotel's location is perfect, with Mystic Village and the Mystic Diner within walking distance. If you prefer not to walk, the hotel offers a convenient shuttle service to nearby attractions and downtown. a great experience that I highly recommend.

I do recommend this hotel.

Had an amazing weekend at this hotel! The staff was extremely friendly and helpful, even offering us complementary breakfast every morning. The location was great, within walking distance to some shops and restaurants, with a free shuttle that took us to other attractions quickly. The room was clean and comfortable, with great amenities and a quiet location.

Honestly, there weren't many negative aspects of our stay. The only thing we wished for was a larger fitness center on the premises.

Our short vacation trip was made very comfortable and hassle-free thanks to the hotel we stayed in. The location was perfect as it was close to everything we wanted to do, including the boats, aquarium, and downtown area. Our room was spacious with a separate seating area and the bed was very comfortable. The complimentary breakfast served was delicious, especially the fresh fruit. The staff, including the check-in staff, was amazing and very informative.

The bathroom door was positioned oddly, which made it difficult to keep an eye on our little one while using the bathroom.

The location was convenient and close to attractions. Spacious and comfortable room. Hospitable and caring staff. Good breakfast and all-day coffee.

Nothing, all excellent.

The value for money at the hotel was great, and the room was clean and spacious with a nice TV. The location was convenient and the staff was friendly and helpful.

The only thing that could make the breakfast better would be more tasty options.

The convenient location of the hotel was a major plus. It was close to Mystic Village and downtown, making it easy to explore the area. The shuttle service provided by the hotel was a great convenience, especially when we didn't feel like walking. Another advantage was the cleanliness of the hotel, which made our stay comfortable.

The noise was a major drawback during our stay. We were kept awake by the loud party happening outside our window in the middle of the night.

We had a fantastic stay at Hyatt Place! The staff went above and beyond, making us feel right at home. The room was amazing and so clean, it was like a home away from home. The location was perfect, with attractions like Old Mystic Village and the Aquarium just minutes away. The staff, including Ms. Julie, Mr. Green, Manuel, Jose, and Chris, were all kind and authentic. We couldn't recommend this hotel more!

Couldn't recommend this hotel more.

The two girls, Sharnice and Zulikya, were fabulous during the storm and went above and beyond. The staff was exceedingly kind and professional. The complimentary breakfast was excellent and the location was superb for day trips to the Seaport and Aquarium. The hotel is clean and convenient, making it a great option for backpackers.

Felt like a true getaway, nothing too much trouble.

This hotel is close to all the nearby attractions and is on a hill near the Olde Mystik Village. The service provided by the staff is great and they pay good attention to detail. The rooms are nicely decorated, some with a king size bed and a comfortable pull-out couch. The breakfast included in the rate was good, with some different items for complimentary fare.

All was okay, nothing to complain about.

I recently stayed at Hyatt Place in Mystic for a weekend getaway. The heated outdoor pool was a highlight, and I loved how late it stayed open. The staff was incredibly friendly and made check-in and check-out a breeze. The breakfast selection was impressive and the shuttle service into town was convenient. The comfortable beds and spacious, well-equipped rooms made for a truly enjoyable stay.

Would definitely recommend this hotel.