The rooms were so comfy and spacious. The kids loved the air conditioning and the cable TV. The coffee machine was a nice touch for us tired parents!

I wish there was more seating in the quadruple room.

The breakfast options were great, with a good variety of items to choose from. The lobby bar at night was a highlight, serving strong drinks at reasonable prices during happy hour. Another advantage was the full-size toiletries in the shower, which was a nice touch.

The room was smaller than expected and lacked soundproofing, making it difficult to sleep due to noise from the hallway. the lack of a fan in the bathroom was inconvenient.

The hotel's central location made it easy for us to explore nearby restaurants and entertainment venues. The room was clean and well-equipped, with a refrigerator that kept our drinks cold. The breakfast buffet had a great variety of options for a satisfying start to the day. Plus, the hotel's lively atmosphere added to the overall experience.

It was a bit inconvenient not having parking available on-site.

The location of the hotel was perfect, as it was within walking distance of everything I wanted to see and do in downtown.

The location of Hyatt Place was perfect for exploring downtown Phoenix. I enjoyed being able to walk just a few blocks in any direction and find great restaurants and entertainment options. The hotel also had a tram on Central Ave., which made it convenient to travel to other destinations without needing a car. Additionally, the staff at Hyatt Place were amazing and always ready to help with anything we needed.

One drawback of my stay was the noise at night. The downtown area can be busy and noisy, so I highly recommend bringing ear plugs.

Had a great stay at Hyatt Place! the staff was super-friendly and always ready to help. Special shoutout to Halsey at the front desk, who was knowledgeable and a joy to chat with. the rooms were clean and comfortable, and the breakfast was delicious. Loved the variety of options at the fitness center. Definitely recommend Hyatt Place!

Can't think of anything 😊

The cleanliness of the hotel was top-notch, and the bed was incredibly comfortable. The staff was beyond friendly, with Halsey at the front desk going above and beyond to assist me. The included breakfast was perfect for my needs, with a variety of options available. The hotel also provided high-quality bath supplies, eliminating the need for my own. The breakfast selection was great, with bananas, oatmeal, and scrambled eggs being particularly enjoyable. It would be nice if breakfast started a bit earlier, though. The hotel staff quickly replenished any items that ran out during breakfast. The front desk staff, especially Halsey, were knowledgeable and a pleasure to talk to, making me more likely to recommend the hotel to others. The cleaning staff were also helpful when I needed assistance. it was a high-quality and friendly hotel experience that I will definitely choose again in the future.

I had a wonderful stay at this hotel. The cleanliness was top-notch, and the staff were extremely friendly and welcoming. The location was perfect, just a short drive to anywhere in this city. The facilities were great, with a comfortable room that had a cozy corner couch and desk area. The breakfast provided was hot and fresh, with delicious options like oatmeal, scrambled eggs, and bananas. this hotel exceeded my expectations in terms of cleanliness, facilities, location, and the friendly staff.

Nothing.

the room was clean, spacious, and beautifully decorated. the housekeeping and wait staff did an excellent job of keeping the hotel spotless, including the hallways, lobby, dining area, and common spaces. the location was also great, with plenty of options for dining and entertainment nearby. I especially appreciated the valet service, which made parking hassle-free. it was a fantastic hotel to stay at during the State Fair in October.

Cannot find any fault 😊

this hotel is a hidden gem in phoenix. the modern updates and spacious rooms make it stand out among other hotels. it's definitely the best hotel brand i've experienced in recent travels.

no room cleaning during our stay

The hotel staff provided outstanding customer service from the moment we arrived, with valet assistance. The location was ideal for attending events and exploring the downtown area on foot. The breakfast selection was fantastic, offering a wide variety of options. The room was spacious, clean, and beautifully decorated. The housekeeping and wait staff did an excellent job maintaining cleanliness throughout the hotel, including the hallways, lobby, dining area, and common areas.

Felt well taken care of, no complaints.

The hotel accommodations and facilities were good. The downtown location is near everything. They served breakfast and have free wifi. They have a mini Starbucks in the lobby. The room was very clean and comfortable with high-quality bath supplies. The hotel staff was friendly and accommodating.

Felt special, no complaints.

The beds were amazingly comfortable and I had the best sleep in ages. The staff was friendly and helpful, providing genuine support throughout my stay. One of the highlights was the hot and fresh breakfast, which was a pleasant surprise. The included breakfast made my mornings easier and more economical.

The cleanliness of the hotel was a major disappointment. My room wasn't cleaned after the first night and I was told that ongoing stays were only cleaned on the third day.

Great room, bed, and breakfast. Helpful staff. Convenient valet. Perfect location for events. Variety of cuisines nearby. Knowledgeable and friendly staff. Great dinner and breakfast at the restaurant. Close to major tourist attractions. Clean and modern property. Free wifi with streaming capabilities. Mini Starbucks in the lobby.

Nothing, it is perfect.

As a disabled guest, I appreciated the convenient location of Hyatt Place Phoenix/Downtown, allowing me to easily access events and the downtown area. The breakfast selection exceeded my expectations with a fantastic variety to choose from.

I felt well taken care of during my stay at Hyatt Place Phoenix/Downtown and have no complaints whatsoever.