This hotel was recently remodeled and the rooms are modern and comfortable. I loved the king size bed and the availability of power plugs and USB ports. The breakfast included in the room rate was a great addition.

The cleanliness of the bathrooms needs improvement.

The room was comfortable and well set up, with everything I needed for my business trip. The location of the hotel was convenient, with easy access to Fourth Street. The staff were professional and willing to assist with anything. The breakfast was fabulous, and the room service process was decent.

The parking was a little problematic, especially for larger vehicles like trucks. The noise levels in the hotel were quite high, with noise coming from neighboring rooms and the elevator.

The staff at this hotel are incredibly friendly and accommodating, providing superior service to all guests. Special mention goes to Charlie, the Restaurant Manager, and Jean in Sway bar, who exemplify outstanding customer service. The hotel is located in a great area and everything is kept clean. The showerhead has amazing pressure and the beds are comfortable. The room also has a nice seating area, a huge TV, and motion lights under the bed. The staff promptly provided a roll away bed when we requested it for our granddaughter. the facilities and amenities are top-notch.

Felt very well taken care of, no reason to complain.

Comfortable bed, great pillows, excellent location, good-sized television with good picture quality, clean room and bathroom, convenient furniture.

Nothing I didn't like to be fair.

This hotel is conveniently located close to the highway, allowing easy access without the noise. It is also just a short drive away from two vibrant neighborhoods with plenty of dining and entertainment options. The staff is very friendly and the rooms are clean and well-maintained. The on-site restaurant, Sway, offers delicious food, including their recommended fried green tomatoes. The shower in the room is unique and impressive. a great choice for a comfortable and enjoyable stay.

The staff, apart from those in the restaurant and bar, seemed a bit indifferent and not very helpful. There were a few minor issues, such as the absence of an ice bucket in the room and a small fridge, which also had a bug inside.

The hotel lobby and entrance are beautiful, creating a great first impression. The location is awesome, right downtown on 4th street. The rooms are top-notch, with huge flat screens and convenient motion lights under the beds. The bar is cozy, with friendly bartenders. Plus, they have a Starbucks on site.

Felt very well taken care of, no complaints whatsoever.

Very friendly staff, amazing location, clean and well-kept room, neat shower, delicious food at the onsite restaurant.

Couldn't find any faults at all.

The staff was super friendly, the location was amazing, and the on-site restaurant, Sway, was fantastic! The room was clean and well-kept, and we enjoyed the table and couch in the room. The shower was really cool, and we didn't even miss having a spa tub. We loved the food at the restaurant, especially the fried green tomatoes. We wish we had more time to use the pool, but it was busy during our stay.

Felt right at home, no complaints.

We loved the convenient location of this hotel right by 4th Street Live and the river. The room was clean and quiet, and the staff were helpful with directions and suggestions for places to eat. a great stay.

The location of the hotel was perfect for exploring the vibrant nightlife of 4th Street Live. The rooms were clean and comfortable, and the bed provided a great night's sleep. The staff were friendly and accommodating, making my stay even more enjoyable. I would recommend this hotel for anyone looking to stay in the heart of the action.

Recently stayed in a modern and clean room with comfortable beds. The staff were friendly and accommodating. Convenient location for walking to local restaurants. Great place for a girls weekend or young adults celebrating a milestone. Delicious breakfast.

The valet parking service was convenient, with quick response times and helpful staff. Room service was prompt and delicious, and the views of the city were stunning. The hotel was quiet and the parking garage easily accessible. The staff, especially Charlie and Jean, provided exceptional customer service, making our stay enjoyable and memorable.

This hotel is amazing value for money - located in a prime spot, straightforward breakfast included, and newly furnished rooms with top-notch facilities like a massive TV and comfy bed. The staff is friendly, and attention to detail is evident in all aspects.

No issues to report, everything was fantastic.

I recently stayed at the Hyatt Regency in downtown Louisville for a few days and had a great experience. The location was perfect for exploring the city, and the rooms were spacious and comfortable. I appreciated the amenities like the coffee machine, iron, and ironing board, and the shower had excellent water pressure. The large TV in the room was a nice touch, and I enjoyed some delicious meals at the Sway restaurant.

I highly recommend this hotel.

Location, accommodating staff, atmosphere, updated rooms, pleasant experience, professional service.

Nothing all good.