I recently stayed at JW Marriott in Miami for a leisure trip. The staff, particularly Salvatore and Wesley, provided exceptional service and made our stay memorable. The front desk attendants and housekeeper were also friendly and helpful. The hotel promptly addressed a maintenance issue in our room and relocated us to another beautiful room. The food and drinks were delicious, especially the Negroni and Calamari. Additionally, the hotel's convenient location near five-star restaurants and a CVS made our stay even more enjoyable.

Can recommend this hotel.

The hotel had spacious and bright corner rooms, a great gym area, and a lovely pool. The breakfast was delicious, and the staff, including our amazing server Wellesley and the staff at Drake's, made our stay memorable. The front desk attendants were friendly and well-groomed, and the housekeeper on the 16th floor was nice too. The location was convenient, with plenty of restaurants and bars in downtown and the ocean nearby.

Nothing to mention.

The location was perfect, right in the heart of downtown. I loved being able to walk to so many amazing restaurants and have such a wide variety of cuisines to choose from. The convenience of having a 24-hour CVS right nearby was also a big plus.

The only downside was that the rooms looked a bit dated compared to the rest of the hotel. However, I understand that they are working on updating them, so I look forward to seeing the changes on my next visit.

The staff at the hotel were incredibly friendly and accommodating. I had a situation where my reservation couldn't be found, but they quickly assisted me and resolved the issue. The service provided was exceptional. Additionally, the hotel was spotless and the rooms were clean and comfortable. The location of the hotel was also fantastic, with plenty of restaurants and a mall within walking distance. I highly recommend this hotel.

Great value for money, the room was comfortable and well-maintained. The hotel's location was excellent, with five-star restaurants and a CVS nearby. The staff at the hotel, from Salvatore the bellman to Wesley in the restaurant/bar, provided amazing service with a smile. The front desk attendants and housekeeper were also friendly and helpful.

Menu for breakfast could have more variety.

The most amazing staff ever! Genuine, helpful, and friendly! Superb service with a smile! Beautiful hotel with convenient location. Tasty food and drinks.

Couldn't stay longer.

The location of the hotel was great, as it was close to the American Airlines Arena and other attractions. Additionally, the selection of restaurants nearby was a plus.

The check-in process was disorganized and they didn't notify us when our room was ready. We constantly had to ask for towels and to have our room serviced.

Friendly staff, excellent service, and convenient location near restaurants and a CVS. Comfortable bed and clean facilities create a welcoming atmosphere. Tasty food and drinks.

Central location, stunning views, spacious rooms, amazing staff, excellent amenities.

No negatives.

The hotel's location in the Brickell area is a major advantage, as it is close to attractions like the Perez Art museum and offers easy access to areas of interest. Additionally, its proximity to the Miami cruise port is convenient for those looking to embark on a cruise. The rooms are comfortable and the bathrooms are well-appointed, providing a pleasant stay. The staff is welcoming and friendly, ensuring excellent service. The breakfast options are varied and delicious, catering to different tastes. Some rooms also offer a great view of the city skyline.

Some rooms may be in need of renovation.

I got great value for my money at this hotel! The room was comfortable and the facilities were clean and welcoming. The location was convenient, with five-star restaurants and a CVS nearby. But the best part was the amazing staff! Salvatore, the bellman, greeted us every day with exceptional service, and Wesley at the restaurant/bar provided superb service with a smile. The front desk attendants were friendly and well-groomed, and the housekeeper on the 16th floor was also very nice. The hotel handled a toilet issue promptly and moved us to another beautiful room. The food and drinks were delicious, especially the Negroni and Calamari. I will definitely stay here again when I visit!

The only thing that could make the breakfast better is the menu. I would have liked to see more options.

We had a fantastic stay at this hotel! The location was ideal, situated in the Brickell neighborhood and very close to the ocean. The hotel facilities were top-notch, and the cleanliness was impeccable. The staff were the highlight of our experience, particularly Salvatore and Wesley in the restaurant/bar, who provided exceptional service with a friendly demeanor. The concierge was also kind and helpful. Additionally, the hotel's central location in a business district made it convenient for us to explore this city. we were thoroughly impressed and will definitely be returning!

No room service, minibar, or working Wifi. Limited staff presence.

The beds, staff, location, food/drink selection, cleanliness/amenities, service quality, breakfast, celebration for special occasion

All was good

The complimentary champagne and chocolate-covered strawberries were a nice touch. the hotel’s location is perfect for accessing nearby attractions and restaurants. the staff was friendly and accommodating.

The room was outdated and not worth the price. the bathroom lacked amenities and the sink was not functioning properly.

Convenient location, with nearby five-star restaurants and a CVS next door. Staff offer top-notch service, from the friendly bellman to the attentive server in the restaurant. Comfortable beds make it hard to get up in the morning. Memorable stay celebrated with complimentary birthday cake and toast. Impressive food and drink options.