Modern and spotless rooms with spacious and comfortable beds. Excellent customer service from friendly staff members who went above and beyond. Convenient location for exploring the city's downtown. Stunning views from the rooftop bar and certain rooms. Quick and easy check-in process.

It's hard to find a hotel as pleasant as this one! This venue is located right on the Square, at the very heart of the city. The staff is experienced and professional, they truly know what customer service is all about. The service room service is a real plus, as well as the relaxing leisure spa & wellness centre with massage, full body massage, spa lounge, beauty treatment and other treatments. The swimming pool is also perfect! In addition, the room amenities are well equipped with an in-room safe, free wi-fi, tea and coffee facilities, ironing facilities.

This hotel is the perfect place to stay if you're looking for a home away from home.

The location of this hotel is unbeatable, right in the heart of the city. We were able to easily walk to great restaurants, rooftop bars, and shops. The hotel itself was immaculately clean, from the rooms to the carpets. The staff members were friendly and helpful, especially the valets who gave us excellent recommendations for dining and shopping.

Nothing not too like.

The room had modern furnishings, a great shower, and a high-end feel. The faux wood flooring was a nice touch and felt more sanitary than carpeting. We loved being able to watch movies in bed that were still in theaters. The hotel had a great view of downtown Lancaster and was conveniently located next to fresh markets, restaurants, and the Lancaster Marionette Museum. The staff was efficient and helpful, and the hotel was clean and comfortable.

Felt privileged, nothing to complain about.

Great hotel for a holiday getaway! The staff was extremely friendly and accommodating. The indoor pool was a nice feature, although it could have been a bit warmer. The room was clean and the beds were comfortable. I particularly enjoyed having a mini-fridge in the room. The hotel is conveniently attached to a parking garage, making it easy to come and go. The location is fantastic, with excellent restaurants and entertainment options within walking distance.

One downside was that the room was difficult to cool down, even with the AC on the lowest setting. It made it hard to sleep comfortably at night.

Spotless bathrooms, comfy beds, friendly staff, gluten-free options, great location, newly remodeled rooms.

All was perfect.

The location of this hotel in downtown was perfect for being able to walk to so many shops, bars, restaurants, and art galleries. I especially loved that it was across the street from the indoor farmer's market. The staff were very friendly and helpful, which made me feel really relaxed during my stay. The rooms were clean and comfortable, and I even found some old Mike and Ike's near the pull-out sofa. The hotel had everything I required, and I loved the view over the old town with the church spires in sight. The breakfast buffet was a great way to start the day.

The noise from the rooms upstairs and beside me was a bit noticeable at times.

Beautiful hotel, friendly staff, convenient location, delicious breakfast buffet, clean rooms.

Nothing at all.

I recently stayed at the Marriott in Lancaster for a dance competition. Despite the hotel being busy with two weddings and a basketball tournament, the staff remained friendly and attentive. The hotel itself was exceptionally clean and well-maintained. Our room was spacious and comfortable, with great amenities like a coffee maker and blow dryer. The beds and pillows were fantastic, ensuring a good night's sleep. Check-in and check-out were easy, thanks to the convenient TV check out.

I do recommend this hotel.

Great location in the heart of the city, with easy access to shops and restaurants. The room was spacious and clean, with a comfortable bed and a nice view from the high floor. The staff was friendly and helpful, especially the front desk staff who went above and beyond to ensure our luggage was taken care of when we were running late for a show. The bathroom was impressive, with dual shower heads for a luxurious experience.

There were some drawbacks to our stay. The elevator service was incredibly slow and we often had to wait for a long time or take the stairs.

The hotel is located in the heart of the city, making it convenient to explore Lancaster's downtown area. The prices and value for money at this hotel are great, especially considering its central location. The staff at this hotel are attentive and provide good service. The rooms offer basic amenities and have a nice northern view.

The parking situation and lack of spaciousness for loading and unloading could be improved.

The hotel's location is perfect for exploring the Central Market and downtown area, with shops, restaurants, and bars within easy reach. The staff is efficient and helpful, making our stay pleasant. The rooms are clean, comfortable, and provide all necessary amenities.

Felt completely at home during our stay, with no complaints whatsoever.

Our room at the Lancaster Marriott was impeccably clean and the bed was comfortable, ensuring a great night's sleep. The hotel's location was convenient for our activities in the area, allowing us to easily explore. The customer service we received from the staff was excellent, with friendly and helpful individuals making our stay enjoyable. I would highly recommend this hotel for its cleanliness, location, and excellent customer service.

The hotel is conveniently located near a convention center and within walking distance to a farmer's market and a variety of restaurants in the heart of the city. The rooms are clean and comfortable with quality amenities and friendly service. Guests can enjoy the swimming pool and rooftop bar for added entertainment.

The room service could use some improvement, as some previous guests reported experiencing tasteless and overpriced food.

Attending a weekend event at the convention center made the location of this hotel extremely convenient. The staff was friendly and accommodating throughout our stay. The facilities were beautiful and offered great city views from our room. The evening concierge set a lovely tone for our visit, and the service at the Plough restaurant, especially from Jonathan, was outstanding.

Would recommend this hotel.