Comfortable and well-maintained rooms. Convenient amenities such as in-room refrigerator and complimentary water.

Terrible customer service when trying to lower the rate through the Best Rate Guarantee. Unpleasant environment in the surrounding area with a high presence of homeless people and drug users.

Cleanliness: The hotel was clean and well-maintained throughout our stay. Hotel facilities: The installations and open common areas were stylish and trendy. Location: Close to everything, including the railroad and the subway. It was convenient for exploring the city.

Nothing, all great.

I had an amazing stay at this hotel. The staff was extremely friendly and always went above and beyond to help me. The location of the hotel was perfect, within walking distance of most attractions, bars, and restaurants. It was also conveniently close to a subway station. The room was comfortable and had great views. Despite being in a central location, it was surprisingly peaceful. I would highly recommend this hotel.

N/A

The hotel is conveniently located near several subway stations and is a short distance from Penn Station. It is situated right in the middle of many tourist attractions, making it a great base for exploring the city. The rooms are spacious and clean, with comfortable beds and modern bathrooms. The staff are friendly and attentive, providing excellent service throughout the stay. Guests also have the option to dine at nearby restaurants and cafes.

Some guests experienced issues with the staff being unfriendly and unhelpful, which could be improved.

The beds were incredibly comfortable and made for a restful night's sleep. The room and bathroom were spacious and clean, with good quality toiletries provided. The hotel's location in the heart of Times Square was perfect for exploring the city. The internet connection was reliable throughout our stay. I would highly recommend this hotel.

Great location, close to subway. Good view of the city. Spacious room with all amenities. Friendly and accommodating staff. Bar on 6th floor with comfy seating. Keyless access to room and elevators

Nothing not to love.

The staff was incredibly friendly and helpful throughout our stay. They made us feel welcome and provided excellent service. the rooms were spacious and beautifully decorated, making for a comfortable and enjoyable stay. the location of the hotel was also a key advantage, as it was very close to Penn Station and there were plenty of great local pubs on the same street.

Although overall the experience was great, we did have a couple of minor issues. One was that dinner at the 5th floor pub was quite expensive, but we expected this being in Midtown.

I had an amazing stay at this hotel. The staff were incredibly helpful and friendly, making me feel welcome throughout my time here. The cleanliness of the hotel was impeccable, and the rooms were kept immaculate by the diligent room service team. Even at a high floor, the soundproof windows ensured a peaceful and restful sleep. The location of this hotel was perfect for exploring all the sights in this city, with easy access to Times Square, Penn Station, and many other hotspots. Additionally, the hotel facilities were top-notch, with a spacious lobby, an awesome gym with professional equipment, and free 24/7 access for hotel guests.

All good.

It's located right in midtown, which was perfect for us as we wanted to visit all the major attractions like the Empire State Building and Times Square. The staff here were very welcoming and helpful throughout our stay, and the facilities were just what we needed. The room was clean, spacious and had everything we needed including ironing facilities and a fridge. We loved sitting outside on the terrace and taking in the views. The gym next door was great too, much better than your average hotel gym. we had a fantastic experience and would definitely stay here again.

In summary, this venue is perfect for families and anyone wanting to stay in the heart of the city. The location is ideal and the staff are friendly and attentive.

This hotel is very centrally located and offers great value for money. The staff is very friendly and attentive, making the check-in process very pleasant. The rooms are clean and comfortable with some having a nice view of the city. Additionally, the breakfast at the hotel restaurant was delicious and service was great.

Everything was alright.

We were impressed with the modern, comfortable room and the amazing rooftop lounge at this hotel. The location was perfect for exploring the city, with easy access to the subway and train station. Despite some minor flaws mentioned by other guests, we had a great stay and would recommend Renaissance to others.

Comfortable beds, great location next to a popular train station and department store. Exceptional staff members who were warm and welcoming. Iconic views from the 34th floor. Quick and smooth check-in and check-out process with polite staff.

This hotel in midtown had a great location. I was able to easily explore the city and visit attractions like the Empire State Building. The service here was top-notch, with friendly staff who provided excellent room service and housekeeping. The room amenities were fantastic, including ironing facilities, a refrigerator, and a flat-screen TV. The hotel also had a lovely terrace where I could relax and enjoy the view. The free Wi-Fi in the rooms was a bonus, allowing me to stay connected throughout my stay.

I would highly recommend this hotel to everyone.

Despite the holiday season and the rush of people, the complementary breakfast and coffee in the lobby were a nice touch. the hotel's location, in the midst of shops and restaurants, gave us a great selection of places to eat and spend our time. the hotel staff was friendly and helpful with all our needs.

The elevator system was a disaster. It often took more than 10 minutes to get a ride, and when we finally did get on, it felt cramped and slow.

I recently stayed at the Renaissance Midtown Hotel for a weekend getaway. The staff went above and beyond to help me locate my lost bag, providing exceptional service that surpassed even the downtown Hilton. The hotel's location was perfect, just a short walk from Times Square and a major subway station. The beautiful hotel boasted comfortable beds with blackout curtains, ensuring a restful night's sleep. The modern and chic design added to the overall appeal, and the professional and educated staff, including the courteous concierge, made our stay even more enjoyable.

Would recommend this hotel.