The property was spotless, beautiful, and spacious with automatic doors that made us feel like royalty. The decor was unbelievable and the staircase on the first floor was absolutely gorgeous. The atmosphere of the hotel was what sold us, and the rooms were average but clean. The amenities, like the TV in the bathroom and Bluetooth speaker hook up, were a nice touch.

Felt like they were family, no complaints whatsoever.

I was pleasantly surprised by my recent stay at the Renaissance. The room was impeccably clean and spacious, providing me with ample comfort and relaxation. The amenities were fantastic, especially the pool and hot tub which my kids thoroughly enjoyed. The location was also convenient, with nearby dining options like Weber Grill just a few minutes away. I also appreciated the cozy spots on the main floor, such as the fireplace and leather couches, where I could unwind. I highly recommend this hotel for its cleanliness, convenience, and excellent amenities.

Immaculately clean and grandeur decor welcomed me at reception, creating an exceptional, high-quality first impression. The facilities were top-notch, my upgrade request was honored, and the staff were professional and friendly throughout. I particularly enjoyed the pool and hot tub, and the great location made lunch at Weber Grill perfectly convenient.

I had a fantastic stay at this hotel. The cleanliness was impeccable, and I was given complete privacy throughout my stay. The hotel facilities were top-notch, and the buffet breakfast was truly fabulous. The staff was professional and accommodating, granting my request for an upgrade and even providing my two kids with free breakfast. The hotel's location was incredibly convenient, being very close to the convention center, the mall, and anywhere in the Schaumburg area. I loved the unique and gorgeous design of the entire lobby and restaurant area, with various individually designed seating areas perfect for meetings or simply relaxing with a book or working on my computer.

Can't fault anything about it.

Close to shopping, wonderful amenities, beautiful inside and rooms, clean and well decorated, professional staff, honored upgrade request.

Everything was fantastic.

Friendly staff, professional service, complimentary breakfast for kids, clean facilities, free shuttles to local malls, good onsite restaurant options.

Liked everything.

The facilities were excellent and clean. During my stay, there was a mix up with my room but the staff was very helpful in resolving the issue and providing an upgrade. The location was convenient for my business trip. I'd recommend this hotel.

Friendly staff. Good onsite restaurant options. Decent exercise room. Nice pool and outdoor lounging area. Clean room with good layout and bathroom.

Great Location and Convenience: the hotel's proximity to the convention center was a huge advantage during my stay. It made attending events and workshops a breeze. Additionally, the quick access to the trolley loop and nearby attractions like shopping areas was a bonus.

Limited Dining Options: Although the hotel had a main dining area, it was disappointing to find out that the quick service store closed early in the evening. This meant that the only food option was room service or ordering from the bar, which created inconvenience, especially when the service was slow.

This hotel located very close to the convention center and has friendly staff members. The rooms are spacious, clean and quiet, with comfortable beds and great views of the surrounding areas. The fitness center and pool area are both well-kept with an abundance of fitness equipment available for use. The restaurant/bar has a great selection of beer and wine as well as delicious food offerings and great service.

Some guests might find it noisy if staying in a room near the common area.

The bed was comfy and the linen was good. the staff was friendly and welcoming and there were good onsite restaurant and bar options. the breakfast had a lot of choices and a cook-to-order bar. the shuttle service provided easy access to nearby shops. the sitting areas in the lobby and conference rooms were comfortable.

The noise level in the hotel was unbearable. the room service was overpriced and tasted terrible.

I recently stayed at this hotel and I must say, it was an incredibly luxurious experience. The location of this place was perfect, as it was close to everything I needed, yet away from the common areas. The convenience of having shops and commercial services nearby was a major plus. The hotel staff provided excellent service, always at my disposal and ensuring my needs were met. The room amenities were top-notch with everything from ironing facilities to a comfortable sitting area. The in-room safe gave me peace of mind, and the availability of a kitchenette and refrigerator was a great convenience. I also appreciated the flat-screen TV and the complimentary welcome drink.

I had a wonderful experience at this hotel. I would highly recommend it to any family looking for a luxurious and comfortable stay.

Professional staff, complimentary upgrades, great for families, clean and well-maintained, variety of dining options.

Nothing negative to say.

This venue was a great find. The location was convenient to any shopping store and the convention center. The service was exceptional, from the car hire to the laundry service, and the staff was always at my service. The room amenities were fantastic, including the refrigerator, tea and coffee facilities, and flat-screen tv. I also enjoyed the dining options, including a restaurant and bar/lounge area. The leisure facilities, such as the swimming pool and jacuzzi, were a great way to unwind.

If you're looking for a place to stay, I highly recommend this hotel to families.

Magnificent center with clean, spacious rooms. Beautiful decor, especially impressive entrance and staircases. On-site restaurants and coffee counter offering Starbucks. Comfortable conference areas and relaxing lobby for unwinding or meeting colleagues.