The location of this hotel is fantastic. It is conveniently located right across the road from the Marketplace shopping area, making it really easy to access a variety of shops and restaurants. I loved being able to stroll over to the shopping plaza and have everything I needed right there. Plus, the hotel is in a great spot for exploring the Bay Area, with easy access to the freeway and only a 40-minute drive to San Francisco. The convenient location was definitely a highlight of my stay.

All in all, my stay at this hotel was excellent.

Located in a great area in the East Bay, this hotel is next to an upscale mall and is just a short distance from the nearest BART station. The rooms are spacious and well-equipped, with a large kitchen and comfortable furnishings. The staff is friendly and accommodating, and the complimentary breakfast offers a variety of options. Guests also have access to a fitness gym and a coin-operated laundry. Additionally, the hotel is located near a paved cycling path for outdoor enthusiasts.

Limited counter space in the bathroom.

The location was great, close to the Marketplace and City Center. The rooms were spacious and comfortable. The staff, especially Laura, were friendly and accommodating. There were plenty of amenities for families, like a park and basketball court on-site.

Nothing could have been better.

Conveniently located near wedding venue and mall. Excellent room conditions and helpful customer service. Slight cleanliness issue at entrance. Would stay again. Thank you.

The hotel was in a great location, close to shops and restaurants. The room was clean and the staff did a good job of cleaning every day. I also enjoyed the breakfast, there was a good variety of food to choose from.

The cleaning staff came late in the evenings and sometimes we were still in the room. Also, the towels at the pool were always out and we had to ask for them every time.

I recently had the pleasure of staying at this hotel and I was impressed by several aspects. the location is fantastic, situated in the San Ramon area close to a shopping center and with easy access to the Bay Area. Secondly, the service provided by the staff was exceptional, with helpful and friendly attitudes throughout my stay. The rooms were spacious and well-designed, with a full-sized dining table and a fully equipped kitchen. Lastly, the breakfast included in the stay was delicious, offering a variety of options to suit everyone's tastes.

Everything was great, no improvements needed.

This hotel offers great value for money with its spacious rooms and full kitchen facilities. The staff are friendly and accommodating, making you feel right at home. The location is convenient to everything, including the Bay Area and the nearest BART station. Plus, having a supermarket just a short walk away is incredibly convenient.

No major issues found during the stay.

I had a great stay at this hotel. The best aspects were the cleanliness, hotel facilities, and the convenient location in a nice area. The hotel was well-designed and clean, making it a comfortable place to stay. It had everything I needed, including a living room where I could watch TV or work without disturbing others. The hotel also had great facilities like a park across the street, a trail behind the suites, and a basketball court on-site. Additionally, the location was convenient as it was close to everything in the San Ramon-Pleasanton-Dublin area and within walking distance to restaurants and a shopping mall.

No complaints. Everything was perfect during my stay.

I had an amazing experience at Residence Inn! The location was perfect, with plenty of dining options nearby. The room was like a small apartment, spacious and well-appointed, with a full kitchen and a comfortable bed. The breakfast buffet was fresh and delicious. Despite a minor inconvenience with the water being turned off for a few hours, the staff was friendly and helpful. I highly recommend this hotel for a great stay!

Well-designed, clean and comfortable rooms. Great location near restaurants and walking trail. Helpful and friendly staff, especially Laura at the front desk. Accommodated families' requests for rooms. Quick and efficient maintenance service. Convenient amenities like a complete kitchen and laundry room. Central location for basketball camp and shopping.

None.

Tea Tree soap and shampoo/conditioner provided. Comfortable pillows. Well designed paint colors and materials. Clean grounds. Friendly staff.

Great value and very clean lines, large and clean rooms, full kitchen at competitive pricing. Nearby grocery, Starbucks, and secure facilities.

No safes in the rooms, not a busy hotel.

The room was like a small apartment, with a kitchen, living room, sleeping area, and large bathroom. Lots of space. The hotel offers grocery shopping services, which is convenient for extended stays. The location is great, with lots of dining options nearby and a Starbucks across the street.

There was a concerning incident where the guest experienced an unexpected visit from unknown men, causing discomfort and a feeling of being unsafe. The front desk did not handle the situation well initially, and it required the intervention of the guest's husband to resolve the issue.

Spacious and clean rooms, friendly staff, and a delicious breakfast.

Loud heater fan and not enough blankets supplied.

The kitchen in our room was a great feature. We enjoyed being able to cook our own meals and have a home-like experience during our stay. The cleanliness of the room was also impressive, and the staff did a great job of keeping it tidy every day. The breakfast offered a variety of options that everyone in our group enjoyed, from pancakes to eggs and fruit. The location of the hotel was convenient, with shops and a library nearby. We also appreciated the free high-speed internet access in the lobby, as well as the helpful front desk staff.