We loved staying at this place! The location is perfect, right by the river in an area that is being redeveloped and it's amazing to see the falls from the room. The staff is extremely friendly and welcoming, the dining options and room service are excellent. They have car hire and dry cleaning services and even a shop to buy souvenirs. The room was very spacious and comfortable, with everything we needed including a kitchenette, television, and a lovely terrace to relax. We were impressed by the indoor pool, sauna, fitness center, and Jacuzzi, which were all very well maintained and clean. We would highly recommend this hotel to families with small children looking for a pet-friendly place to stay.

Convenient location off freeway with lots of room for families. Enjoyed the sound of waterfalls and spacious bi-level suites with patios. Restaurant offers beautiful views over the river. Pet-friendly hotel with no additional charge. Comfortable beds for a good night's sleep.

The location of the hotel was beautiful, with a great view and relaxing atmosphere. The bed was also very comfortable, allowing for a good night's sleep. Additionally, the hotel offered a nice touch by providing Starbucks coffee in the room.

The staff was not friendly and the customer service was lacking. The beds were extremely hard and uncomfortable, making it difficult to sleep.

Spacious and clean room. Comfortable bed. Courteous staff. Nice river view. Good conference facilities. Functioning amenities. Comfy furniture.

Didn’t dislike anything about the property.

Well done hotel on the river with excellent facilities and nice views. Great restaurant. No size restriction for dogs. Spacious rooms with divider for families.

Nothing at all.

Our private balcony allowed us to enjoy the stunning falls view with comfort. The indoor lap pool and jacuzzi were immaculate. The housekeeping team was efficient and accommodating. we loved our stay at this hotel.

As young holiday goers, we loved the comfortable and quiet rooms with beautiful falls and highway views. The pool and spa were a nice touch, open late and large enough for a relaxing time. The staff provided excellent service and were kind and friendly. The location was convenient, with easy access to Akron and plenty of activities nearby to keep us entertained.

Felt very much at home, no complaints whatsoever.

The beds are extremely comfortable and the rooms are spacious with a separate sitting area. The hotel is located by a river with beautiful views from the restaurant, lobby, and some rooms. The air quality in my room was superb and perfect for my allergies. The staff provided complimentary items for personal needs, like bottled water. The pool and spa are nice and large enough for relaxation.

I had a wonderful stay at this luxurious hotel right on the river. The location is perfect, with a nice walking path into downtown and it's in an area that is being redeveloped. The staff were extremely helpful and the hotel was very clean. I loved the indoor swimming pool and jacuzzi, it was so relaxing after a long day of hiking and biking. The rooms are spacious and the beds are very comfortable. The view of the river from the room was amazing. I also appreciate that they are pet-friendly and allowed me to bring my dog with no additional charge.

I highly recommend this hotel to families.

The room I stayed in at the Sheraton had incredible views of the surrounding river and waterfalls. The sound of the water was so soothing and really added to the relaxing atmosphere. The spaciousness of the room was perfect for my family, and the location right off the freeway made it convenient for exploring the local area. The hotel itself was well-maintained and reasonably priced. I would highly recommend staying at the Sheraton for a unique and enjoyable experience.

The location of the hotel is a major plus, as it is right on the river and offers a nice walking path into downtown. The rooms are spacious and well-furnished, with great views of the river. The service is friendly and accommodating, and the breakfast is delicious with a variety of options.

There were some issues with parking, as guests had to park across the street instead of in the hotel lot.

Well-maintained riverside hotel with excellent facilities. Nice views. Good restaurant. Accommodates large dogs. Spacious, family-friendly rooms with dividers. Friendly and efficient staff. Fantastic food and service in the lounge and restaurant. Great parking. Quiet rooms. Large pool and exercise room. Comfortable beds. Clean and new furniture. Good air quality. Thoughtful amenities. Pleasant rewards program. Beautiful appearance. River view from balcony.

We loved the hotel's location right on the river with a nice walking path into downtown. The hotel is in an area that is being redeveloped, which added to the charm. Being in the center of this city was convenient and allowed us to easily explore the area. The staff was friendly and helpful, making our stay even more enjoyable.

Hard to think of anything.

Clean rooms, nice bar with music, beautiful facility, comfortable beds.

Nothing to complain about at all.

Great stay! The hotel was clean and staff was friendly. We appreciated the 2 free bottles of water provided. The conference rooms were adequate and the banquet hall was a good space. The service during meals was awesome. There was a nice walking path along the water and plenty of restaurants and bars within walking distance. The rooms were comfortable and we enjoyed the $5 voucher for food and drink when we deferred maid service.

The view from some of the rooms was not great with some road noise. Some of the rooms were dated and needed updating.