This hotel was fantastic! The rooms were spacious and comfortable, with no strong scents. The attention to detail was evident, from the clean and bright decor to the friendly and attentive service of Emily. The location was perfect, with beautiful views and plenty of nearby activities. The breakfast, although not included, was a nice surprise and cooked to order from a full menu.

No complaints, everything was great!

I had a fantastic stay at this hotel. The location was amazing, right in the center of the Sugarloaf Village and on top of the mountain. It was so convenient to be able to walk a short distance and start skiing right away. The hotel facilities were great, with a 40 person hot tub outside that was perfect for relaxing after a day on the slopes. The staff was beyond helpful and friendly, especially Mara at the front desk who went out of her way to assist us with dinner reservations and transportation. The breakfast was excellent, with a large variety of hot buffet items and delicious omelets made to order. the cleanliness of the hotel was impressive and I really enjoyed the cozy living room area in the room, along with the free wifi, small refrigerator, coffee pot, and toaster.

Can't fault anything about it.

I had a fantastic stay at this hotel. The breakfast buffet was a bit pricey, but it was worth it. They had a wide variety of hot food options and made-to-order omelets. The hotel room was pleasant, with a table, cozy armchairs, free wifi, a small fridge. The staff went above and beyond to help me and greeted me every day. Mara, the check-in person, was especially delightful, always smiling and assisting with dinner reservations and shuttle transportation. The hotel's location was incredibly convenient for skiing, just a short walk away. And the highlight of my stay was the 40-person hot tub outside.

There was nothing I didn't like.

Extremely friendly staff. Convenient free parking. Bottom of lifts location. Fantastic outdoor hot tub. Impressive customer service. Scent-free accommodations. Gracious response to allergy issue. Fine dining experience at reasonable price.

Everything was spot on.

Plenty of dining options, a variety of amenities including a large outdoor hot tub, and a donut shop with delicious flavors. The breakfast buffet offers a wide selection and tasty omelets. Exceptionally helpful and friendly staff, like Mara at the check-in desk. Convenient ski-in, ski-out access to the slopes.

I had a wonderful stay at this hotel. The staff was friendly and accommodating, allowing me to check in early without any extra charge. The room was clean and spacious, with a small kitchen area equipped with a Keurig machine and fridge. The location was perfect, right next to the ski trail, making it convenient for a skiing enthusiast like myself. The hotel facilities were impressive, with various restaurants, bars, and even a 30 person outdoor hot tub. I also enjoyed the homemade mini donuts at the donut shop and the spectacular fireworks on New Year's Eve. a fantastic experience!

Absolutely nothing.

This hotel in the Sugarloaf area offers great value for money with its reasonable prices and attention to detail. The staff is friendly and helpful, especially Marissa at the front desk who went above and beyond to ensure our needs were met. The rooms are comfortable and clean, with queen-sized beds and a scent-free cleaner. The hotel also boasts breathtaking views of the mountain and includes a delicious breakfast.

All was fine with our stay at this hotel.

The staff were incredibly friendly, accommodating and went above and beyond, ensuring that our stay was memorable. The rooms were comfortable and equipped with everything we needed for our stay. the hotel offered free valet parking, and was conveniently located next to the ski lifts.

The hotel was not well-suited for a holiday weekend with a high volume of visitors. There were not enough tables in the breakfast area for all hotel guests and the buffet options were limited and not always fresh.

Amazing location, convenient ski access, helpful staff, great breakfast, pleasant room.

Didn't dislike anything about the property.

Early check-in without extra charge. Helpful and friendly staff. Convenient location for skiing and staying in the hotel lot. Great breakfast with a variety of options. Pleasant hotel room with amenities. Excellent customer service from Mara. Beautiful golf course design. 40-person hot tub outside

For us it was ideal

We were thrilled with the exceptional customer service at Sugarloaf Mountain. My girlfriend is allergic to scented laundry detergent and the hotel went above and beyond to accommodate her needs. They promptly replaced all scented linens with unscented ones and even cleaned the room with a scent-free cleaner. It made a huge difference for her comfort and our overall stay. We were also pleasantly surprised by the fine dining experience at the on-site restaurant. The food was amazing and reasonably priced. We were so impressed that we're already planning a return visit for my birthday. I highly recommend this hotel.

I had an incredible stay at this hotel. The staff were extremely friendly and helpful throughout my visit. They went above and beyond to ensure that I had a pleasant experience. The hotel facilities were excellent, especially the 40 person hot tub outside. The location of the hotel was ideal for me as I was interested in hiking in the nearby mountains and exploring the beautiful fall colors. The fact that the hotel was located on a ski trail was a bonus, as it provided easy access to outdoor activities. Additionally, the breakfast offered at the hotel was superb, with a wide variety of hot buffet items and fresh cooked omelets.

Nothing I didn't like to be fair.

The area resembles a small community, with various dining options, bars, shops, and even a sizable outdoor hot tub. A charming donut shop offers delightful, homemade mini donuts in a multitude of flavors, such as maple, pecan, and bacon. The ice cream sundaes are absolutely heavenly. Additionally, the staff went above and beyond, upgrading my room to a lower floor upon my request. The convenient location and shuttle service were also commendable. Finally, the golf course provided a picturesque setting with pristine tee boxes, fairways, and greens, ensuring an enjoyable experience.

We had a fantastic stay at the hotel. The breakfast, although a bit pricey, was excellent with a large variety of hot buffet items and freshly cooked omelets. Our room was very pleasant, equipped with a table, cozy armchairs, free wifi, a small refrigerator. The hotel staff went out of their way to help us and greeted us every day. Mara, our check-in person, was a real pleasure, always smiling and assisting us with dinner reservations and shuttle transportation. The location was extremely convenient, allowing us to easily walk a short distance to go skiing. The highlight was definitely the 40-person hot tub outside.

Didn't dislike anything about the property.

The location, ski benefits, breakfast, helpful staff, and resort amenities were amazing.

Nothing, all excellent.