Can't wait to come back, and stay for a week! The Park Vista provided breathtaking views, friendly staff, and tasty dining options. The trolley access was convenient. Minor hiccups at check-in and slow service didn't deter from my serene stay. The mountainside location was worth the winding drive.

I go back for city trip. Staff gave local food delivery first time. Perfect for me - Wi-Fi, 24-hour security, Jacuzzi, Fitness centre, Restaurant.

I had an amazing stay near the GREAT Smoky Mtns Nat'l Park. the view of green hills from the room was breathtaking. Can't wait to go back! the room was even better than on photos.

The hotel staff were helpful, and the food was good. The location was perfect with a beautiful mountain view and friendly staff. However, the room needed updating, bugs were present, and the air conditioning struggled. The pool caused a rash, but the kids loved it.

i had a wonderful stay at the park vista. the view from my room was breathtaking, overlooking the smokey mountains. the staff was incredibly friendly and helpful, making me feel welcome from the moment i arrived. the hotel's location on the mountaintop was perfect for easy access to hiking trails, and the free shuttle service into town was a convenient bonus. the room was spacious and comfortable, making my stay truly enjoyable.

Hard to think of anything! 😊

loved the sunrise view from the room! 🌄 rooms with 2 king beds were comfy. Not impressed with the 'terrible service though. Staff needs improvement.

We went to the area's newest water park, Dolly's Splash Country, where we rode all the wild slides. Then, we hiked on the Roaring Fork Motor Nature Trail right outside the hotel. The hotel concierge helped us plan activities like horseback riding and rafting. It was a total blast!

The only thing we would've liked is more nightlife for young people around the hotel.

the hotel is super clean, and the location is awesome - you can walk to downtown. the breakfast is fantastic and the staff are great.

Do recommend

The hotel's warm and inviting lobby with its cozy fireplace and comfortable seating areas is perfect for senior guests to relax and enjoy the stunning views of the Smoky Mountains. The general areas are well-maintained and easily accessible, allowing for a leisurely stroll and providing ample seating for taking breaks. The hotel's attentive staff are always willing to assist the children of the guests, making it a comfortable and welcoming environment for senior travelers.

More attentive service from the children of the staff would enhance the vacation experience for senior guests.

Doubletree By Hilton in the mountains offers a pet-friendly experience with cozy, comfortable rooms and a warm, welcoming lobby. the staff is outstanding, and the availability of a 24/7 gift shop adds convenience. the breathtaking mountain views from the balcony enhance the overall experience.

Musty smell in room.

Outstanding Pool Amenities and Friendly Staff, but Room Compactness an Issue

Loved the multiple pool options, water slides, and convenient pool hours allowing for late-night swims. the exceptional friendliness of the staff, especially during check-in, made our stay enjoyable. However, the bathroom was cramped and could use some expansion in the future remodeling.

The Park Vista - A DoubleTree by Hilton Hotel-Gatlinburg was a wonderful stay. The room with a beautiful mountain view was absolutely stunning, making my mornings truly magical. The hotel's convenient location allowed me to easily walk to the Ripley's Aquarium and enjoy the bustling downtown Gatlinburg. The provided breakfast was top-notch and the sink outside the bathroom was a convenient feature I truly appreciated.

During my stay, I encountered a minor issue with the hotel's elevator. Only one was working, causing some delays during peak times.

We had a great stay at this luxurious hotel on top of a mountain. The location was perfect, as it provided breathtaking views of the surrounding area. Despite being close to the attractions in town, the hotel's position on the hill made it feel secluded and peaceful. The rooms were clean and comfortable, with all the necessary amenities like a mini-bar, tea and coffee facilities, and a balcony to enjoy the view. The staff were friendly and accommodating, particularly George who was helpful in providing recommendations and information about the area. The hotel also had fantastic leisure facilities, including an indoor swimming pool and a spa & wellness center, making our stay even more enjoyable.

Recommending this hotel for everyone.

I chose this hotel for a business mixer, and I found their premier selection of meeting and banquet space to be impressive. With over 25,000 square feet of flexible meeting space, the hotel easily accommodated the needs of my group. The convention services, including a catering and banquet staff, left a positive impression on my guests.

The one service that I missed for my work was a business center with more extensive equipment and facilities.

The Park Vista hotel provides guests with a warm and welcoming mountain experience surrounded by limitless recreational activities and breathtaking scenery. The area's newest water park "Dolly's Splash Country" offers fun-filled activities ranging from wild to mild, perfect for the whole family. Whether it's an advanced hike to one of the mountain's peaks, an afternoon of fly fishing, rafting, or a leisurely walk or bike ride on a nature path, the hotel's concierge can plan exciting activities like horseback riding or rafting for you or your entire group.

My wife says that there could be more kid-friendly dining options nearby.