As a group of friends, the facilities and amenities at the hotel were top-notch and exceeded our expectations. The staff provided exceptional service, making us feel like royalty. The personalized dessert plate and champagne for my wife's birthday were a wonderful touch. The location was quiet, yet within walking distance to shops and restaurants in Coconut Grove.

Felt special, no complaints.

L'hôtel était idéalement situé, à proximité de nombreux restaurants et en plein centre-ville. Notre chambre était récemment rénovée, avec une salle de bain propre et moderne. Le service était impeccable, et le petit-déjeuner offrait une belle composition de fruits frais. Nous avons également pu bénéficier d'un parking à prix préférentiel, ce qui était très pratique.

Une petite bouilloire en plus aurait été appréciable.

Excellent service, friendly and helpful staff. Beautiful pool area with thoughtful amenities. Convenient location near shops, restaurants, and marina. Comfortable and stylish rooms with great views. A truly enjoyable and luxurious experience.

Superb location. Convenient valet parking. Beautiful outdoor firepit. Gorgeous public areas. Large and comfortable suite. Excellent stay.

None.

The hotel was very clean and recently renovated. The spacious and clean rooms were a highlight. Also, the hotel's location was great as it was within walking distance to several restaurants, making it convenient for dining options.

The thin walls and lack of soundproofing in the rooms were a major downside. Noise from both the hallway and neighboring rooms were clearly audible, affecting the quality of sleep.

The hotel staff was helpful and friendly, ensuring a pleasant stay. The room was clean, comfortable, and quiet, allowing for a good night's sleep. The location of the hotel was convenient, with plenty of dining and shopping options nearby.

The check-in process could have been better, as there was a lack of acknowledgement and attention given to guests. Additionally, there were issues with requesting assistance, such as with bags and car retrieval, which were not handled promptly.

We loved the elegant and timeless feel of this hotel. The staff were incredibly friendly and couldn't do enough for us. The hotel facilities were top-notch, including the fantastic pool area with extras like sunscreen and water provided. We also enjoyed the convenient valet parking and the beautiful outdoor firepit area for late night drinks. The location was perfect, with shops, restaurants, and a marina within walking distance in the lovely, safe Coconut Grove area. We were also fortunate to have easy access to CoCo Walk, which is currently undergoing expensive refurbishment for great stores and cafes. This hotel truly provided a relaxing and calm experience, away from the hustle of the city.

Almost perfect.

The hotel has a timeless and elegant atmosphere that I absolutely loved. The staff were incredibly friendly and attentive, going above and beyond to make my stay comfortable. The little extras like sunscreen and water by the pool were a nice touch. The pool itself was also amazing. The location of the hotel was perfect, with shops, restaurants, and a marina just a short walk away. If you're looking for a relaxing and peaceful stay, I highly recommend this hotel.

I recommend this hotel.

The hotel is conveniently located close to Bayshore Drive, where you can walk to just about all the restaurants in the Grove. The room is clean, spacious, and comfortable, with a nice bathroom and reasonable storage. The staff are warm and welcoming, providing excellent service. There is a decent gym and a pool on site. The breakfast restaurant offers a variety of nice options, served by attentive staff.

There is ongoing construction around the hotel, which can be quite noisy.

The staff at The Ritz-Carlton Coconut Grove were extremely friendly and accommodating. The breakfast was delicious and served promptly. The room was comfortable and offered a fantastic view of the water. The location was convenient, with many restaurants, shops, and a marina within a short walk.

Felt great, no reason to complain.

We were fortunate enough to stay at The Ritz-Carlton Coconut Grove as a special treat to fulfill a bucket list experience. The entire staff, especially the valet attendants, treated us like royalty. It was truly a memorable and special experience. The hotel itself is elegant and timeless, and we loved the little extras like sunscreen and water provided around the fantastic pool. The friendly staff went above and beyond to make our stay exceptional. The food was excellent, although slightly expensive. The hotel is located in a safe and lovely area within walking distance to shops, restaurants, and a marina. While it may not be the most lively location, it is a relaxing and peaceful oasis. We would not hesitate to return.

Would definitely recommend this hotel.

The value for money was great, the room was comfortable and spacious. The location was perfect, close to ships and restaurants, and the staff treated us like royalty.

The breakfast option could be improved with more variety.

I had the best stay at this hotel! The staff treated me like royalty and made me feel special. The valet attendants were amazing and made my experience even better. The hotel is located in the heart of Coconut Grove, close to all the shops, restaurants, and cafes. The cleanliness of the hotel was top-notch, and the facilities, especially the pool, were fantastic. The breakfast was delicious, and the staff went above and beyond to make sure I had everything I needed. The hotel also had convenient parking and transportation options.

Hard to think of anything negative about my stay. Everything was perfect.

Spent Xmas at this hotel and it was amazing! Loved the luxurious rooms and especially the beautiful bathrooms. The hotel is in a great location, within walking distance of restaurants and amenities. The staff were incredibly friendly and attentive.

The hotel can be quite cold due to all the marble, so make sure to bring a sweater. The overall experience was comfortable, but not very luxurious.

The staff - professional, attentive, outstanding housekeeping, prompt valet service.

Nothing.