Our stay at Bella Rosa Hotel & Spa was fantastic! The rooms were beautifully decorated and cozy, and we loved the transparent balcony that provided a great view of the lake. The location was perfect for exploring the city, and the breakfast was delicious. The staff was helpful and friendly, making our stay even more enjoyable. I highly recommend this hotel for a wonderful stay in Hanoi.

Great staff, fantastic location, nice breakfast, clean room, free water daily.

Clean room, great service, convenient location near attractions and shopping, warm and friendly staff, delicious breakfast options.

Couldn't fault.

We had a fantastic stay at this hotel. The location was perfect, right in the heart of things, near the night market and in the old quarter. We could easily walk to many attractions and enjoyed taking a stroll around the smaller lake nearby. Despite being in the middle of the action, the hotel was not too loud. The cleanliness of the room was impeccable, and the hotel facilities were great. We especially loved the breakfast, which had a variety of delicious options like dumplings, spring rolls, beef's soup, and fried chicken.

Can honestly say there wasn't anything not to like.

Great new year party with complimentary drinks and food. Awesome location right in the heart of the bustling city. The staff was very friendly and accommodating.

The room was quite noisy, not very comfortable for a good night's sleep. The breakfast selection was very limited.

The staff at Bella Rosa Hotel & Spa were incredibly attentive and went above and beyond to make our stay enjoyable. One night, when we arrived late, they apologized for the inconvenience and gave us an upgraded room. The breakfast served on the top floor was delicious and offered a variety of options. The location of the hotel was perfect for exploring the city and all its attractions were just a short walk away. I highly recommend this hotel for its wonderful service and convenient location.

This hotel is an excellent value for money choice in the center of Hanoi. It is located in the Old Quarter, very near Hoan Kiem Lake. The rooms with balconies offer a lovely view over the lake, making it a perfect spot to relax and enjoy the surroundings. The staff is friendly and attentive, providing excellent service throughout the stay. The breakfast, served with a nice view on the old quarter of Hanoi, is simply delightful.

The only minor issue we encountered was the limited indoor seating during breakfast on a rainy day, which caused a slight inconvenience.

Stayed at a great hotel in a prime location. The decor was lovely and the value for money was excellent. The staff were welcoming and provided helpful advice on attractions and tours in the city. The breakfast was fantastic with a wide selection to choose from. The room was spacious and comfortable, and the hotel provided convenient services such as airport transfer and luggage storage. a perfect stay that made us feel at home.

I had a great stay at this hotel! The location was fantastic, allowing us to easily explore the old quarters and indulge in delicious street food. The room was clean and quiet, ensuring a good night's sleep. The staff were very helpful and provided personal attention throughout our stay. The breakfast had a variety of options to choose from. I highly recommend this hotel for a memorable stay in Hanoi.

The location is perfect, just next to the lake. The rooms are clean and spacious, with a kitchen. The staff is very friendly and helpful, providing excellent service. Breakfast offers a variety of options, both Vietnamese and Western. The hotel is walking distance to many places of interest and good shops and restaurants.

The airport pick-up service was not reliable, causing inconvenience upon arrival.

The hotel's rooftop at the 7th floor offers incredible views of the Lake, Puppet Theater, and numerous cafes and restaurants by the lake. The room, including the bathroom, is clean and neat with an option for a balcony and a view. The staff's exceptional service includes going above and beyond to assist guests and ensure their stay is comfortable. The breakfast spread, including fluffy croissants and a variety of options, is highly recommended. the hotel offers a great location, comfortable rooms, and excellent service.

Some rooms may have issues with light coming in from the streetlights and night market, affecting sleep quality.

Great value for money, spacious rooms, convenient location, and exceptional staff service.

The breakfast option could be improved with better ventilation and more indoor seating.

We absolutely loved our stay at the Bella Rosa Hotel. The staff were incredibly friendly and welcoming, making us feel right at home in Vietnam. They offered us a refreshing fruit juice and a generous portion of freshly cut fruit upon arrival, which was a nice touch. The location was perfect, just a short walk from the lake and centrally located. The rooms were new and modern, with trendy fittings that gave them a boutique New York feel. The bathrooms were cute and well-designed, and even though our double room was compact, it didn't feel cramped at all. The quiet rooms, facing the internal quadrangle with sky-lit windows and lantern shades, created a cozy and aesthetically pleasing atmosphere.

We felt completely relaxed and had no complaints whatsoever during our stay.

We felt like royalty during our stay at Bella Rosa Hotel & Spa. The staff were incredibly friendly and went above and beyond to ensure our comfort. They were fully committed to customer satisfaction and constantly looking for ways to improve. The spacious and immaculate room had a transparent balcony that offered a stunning lake view. The location was convenient for accessing shopping, restaurants, and other attractions. The delicious breakfast exceeded our expectations with a wide variety of choices. Special mention to Lily, one of the receptionists, who was particularly helpful and supportive.

Felt like royalty, no complaints.