The staff is friendly and available 24/7. Luggage storage for Ha Giang tour is offered. The breakfast includes baguettes. The location is central but not noisy. Locks can be purchased for lockers.

Our stay at the hostel was fantastic, as it was located in a really busy and great location, just off the busy beer street. We enjoyed being right beside main bars, which was ideal for us as a family with kids. The room was simple but had everything we needed, including comfortable beds. The staff provided friendly and helpful service, making our stay enjoyable. The breakfast offered a variety of delicious options to choose from, and we loved starting our day with a satisfying meal. the rooftop bar had a great vibe and we had a lot of fun there.

The curtains in the dorm room were kind of see-through, which made privacy a bit of a concern.

I had a wonderful stay at this hostel. The location was perfect, with plenty of restaurants and bars nearby. Despite the noise outside, the room was quiet and allowed for a good night's sleep. The staff were incredibly friendly and helpful. They arranged transfers and even organized a bus trip to Ha Long Bay at short notice. The manager went above and beyond, calling us to check if we arrived safely and giving us a leaving gift. The concierge and manager spoke excellent English and were always friendly and accommodating. The hostel itself had a great atmosphere, filled with lovely and friendly people. It was also clean, comfortable, and had great wifi service. The breakfast buffet was outstanding, offering a variety of options to choose from. The rooftop bar was a major highlight, perfect for socializing and enjoying the beautiful view of the city. I had a fantastic experience at Backpackers Hostel & Rooftop Bar.

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The hotel is located right beside the main bars, which was ideal for experiencing the vibrant nightlife. Additionally, it is in the middle of the action, close to streets full of small restaurants, and near the lake. The hotel is just off the busy beer street, making it convenient for enjoying the local entertainment. The hotel facilities were fantastic, including a rooftop bar with amazing views. The free breakfast provided a variety of options, making it the best free breakfast I've ever had in a hostel. Lastly, the staff were amazing, helpful, and friendly, ensuring a great stay.

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I stayed in a place that was not the one in the pictures, but who cares? At least the staff was nice and the location was great. Yay!

Oh, and did I mention that the rooms were so small I couldn't even walk around? But hey, it's not like I needed personal space or anything.

We had an incredible stay at Backpackers Hostel & Rooftop Bar! The location couldn't have been better, right next to the lively Beer Street. The staff were so friendly and accommodating, even when our luggage was misplaced by the airline. They made sure it was delivered to our room after midnight and kept it safe for us. The rooftop bar is a must-visit, especially for watching the stunning sunset. The beds were cozy, and we loved that the rooms had key card entry. The breakfast buffet was one of the best we've had, offering both Vietnamese and western options. a fantastic experience with a fun and funny staff.

Cannot find any fault 👌🏼

Convenient location. Friendly staff. Delicious breakfast. Spacious and well-equipped room. Good social atmosphere.

Nothing, all excellent.

I had a fantastic stay at the hostel in the heart of the old quarter. The location was perfect, right on the busy Beer Street and next to the vibrant pub street. It was also close to streets filled with small restaurants and just a short walk away from the beautiful lake. The breakfast provided was outstanding, with a great variety of options including fresh omelets, scrambled eggs, and even Pho. The staff were friendly and helpful, making my experience even more enjoyable.

Nothing to complain about at all.

My stay at Bonsella Cozy was amazing! The breakfast exceeded my expectations with its variety of options and late serving hours. The location was perfect, allowing me to easily explore all that Hanoi has to offer. The staff were friendly and helpful, even assisting with arranging a taxi to the airport at a fair price. I felt safe and well taken care of throughout my stay.

While my bunk bed faced a window, I couldn't close the blinds, which let in extra light and noise from outside. Additionally, the bathroom could use more hooks for hanging towels and other items.

I had a fantastic stay in this hotel. The cleanliness was top-notch, with the rooms being cleaned daily. The hotel facilities were great, especially the rooftop bar where I enjoyed some drinks with amazing views of the city. The location was perfect, just off the busy beer street and close to streets full of small restaurants. It was also near the lake in the Old Quarter, making it easy to explore the city. The staff were incredibly helpful, accommodating all my requests and providing excellent service.

No negatives from this place.

Wonderful location in the center of Old Town. Quiet rooms. Amazing staff. Clean and comfortable rooms. Complimentary water and hot drinks. Helpful with luggage storage. Early check-in and late check-out. Fantastic breakfast with Western options. Spacious and bright rooms. Fast WiFi and powerful shower. Amazing rooftop views.

Everything great.

The location was jaw-dropping, super central and right beside main bars. Despite being in the lively area, it was surprisingly quiet in the room. The staff were mind-blowingly friendly and amazingly helpful. They arranged all our transfers and even called to check on us. The attention to detail was second to none, making sure our needs were met. Highly recommend this hostel for its excellent room, great location, and amazing staff!

I stayed at a hotel during Christmas and there were two complementary facts offered: hot chocolate and cookies. The hotel is located in the heart of the city and it was very convenient for exploring the local markets and restaurants. The best part about this hotel was the beautiful rooftop view which was perfect for watching the sunset and enjoying a drink.

The worst aspect of this hotel was the noise level at night which made it difficult to sleep. The walls were thin and I could hear people talking and laughing in the hallways.

First, the location is fantastic, right in the heart of the old town. It was so easy to explore the bustling streets and find delicious places to eat and drink nearby. Second, the staff were friendly and helpful, making me feel welcome from the moment I arrived. Lastly, the breakfast was amazing. They had a large buffet with a variety of options, including cooked-to-order items. It was the perfect way to start my day.

Everything was fine during my stay.

The hostel's prime location in the center of the old city allows easy access to all the attractions. The rooftop bar offers amazing views and is a perfect spot to meet and socialize with fellow travelers. The friendly and attentive staff, including the host Ruben and Vietnamese receptionists, go above and beyond to make guests comfortable. The hostel also offers a pool table and a great breakfast with plenty of options.

Felt right at home, no complaints.