The hotel is conveniently located in the Old Quarter of town, near the cathedral and very close to the lake. The rooms are artistically decorated and have charming balconies. The staff is friendly and provides helpful advice and information. The breakfast has a good variety of options and is delicious. The hotel offers facilities like a safe, fridge, kettle, and complimentary coffee and tea.

The faucet in the toilet was difficult to open and needs to be replaced.

I had an amazing stay at this hotel nestled in the heart of the charming Old Quarter. The location was perfect, allowing me to easily explore the vibrant streets and immerse myself in the local culture. The attention to detail was evident in every aspect of my stay, from the well-appointed rooms with their comfy firm beds to the awesome balcony views that added an extra touch of relaxation. The staff went above and beyond in providing exceptional service, making me feel valued and welcome throughout my visit. The inclusive breakfast was a delightful start to each day, offering a variety of fresh fruits and delicious Pho.

Nothing to complain about, everything was just perfect.

We had a wonderful time staying at a hotel in a prime location, close to all the key tourist areas. The open restaurant next door offered delicious meals and the old quarter and lake were within walking distance. The room we stayed in had a beautiful view and the bathroom was clean and well-maintained. The service provided by the staff was exceptional, with friendly and welcoming receptionists who went out of their way to make us feel comfortable. The breakfast provided was delicious and there were plenty of options to choose from. We also booked a fantastic tour to Halong Bay through the hotel, which was a great deal.

The Wi-Fi connection in the hotel was a bit weak.

The hotel offered great service and had friendly staff. They provided helpful assistance in organizing trips and were polite and welcoming. The location of the hotel was excellent, with many restaurants, bars, and shops within a short walking distance. the room we stayed in was small but sufficient for the price we paid.

This affected the trustworthiness of the review system.

Excellent breakfast options, plenty and tasty. Charming and artistically decorated room with balcony. Convenient location near attractions, no need for taxis. Lovely staff who remembers details and provides recommendations. Hotel in the heart of Old Quarter. Exceptional breakfast with made-to-order options. Staff goes above and beyond for guests, arranging spare rooms for shower.

Almost perfect.

The value for money at this hotel was excellent. The room was spacious and comfortable, and the location in the old quarter was perfect. The staff treated us like family and went above and beyond to make our stay unforgettable.

The breakfast offerings could be improved.

Friendly and helpful staff, delicious breakfast options, clean room, excellent location, tasty restaurant nearby.

golden legend diamond exceeded my expectations during this short break. their staff went above and beyond to make my stay comfortable and hassle-free, arranging perfect tours and even upgrading my room. the location was excellent, the room clean and the breakfast delicious. i highly recommend it.

Power point placement.

Located in the heart of the city, this hotel offers easy access to the lake, perfect for scenic walks. Additionally, it is conveniently close to the bay for a memorable cruise experience. The hotel is situated in the lively "Old Quarter," surrounded by vibrant streets and bustling markets.

Although the rooms may not be new, this minor issue is easily overlooked given the overall excellent experience at the hotel.

Friendly staff, offered early check-in and late check-out. Good location close to attractions but on a quiet street. Reasonably priced with exceptional breakfast. Family-friendly and helpful.

This hotel in the Old Quarter is an excellent choice for budget-conscious travelers. The value for money is superb, with affordable prices for a comfortable stay. The location in the Old Quarter is perfect, with plenty of dining options nearby. Additionally, the staff is friendly and goes above and beyond to ensure a pleasant stay. The rooms are basic but come with a nice big balcony, offering an awesome view.

No improvements needed, everything was fine.

I had a fantastic stay at this hotel in the old quarter of this city. The location was perfect, as it was so easy to walk to everything. The hotel facilities were great, with a spacious room that had all the necessary amenities such as many sockets, storage places, and a desk and comfy chair. The cleanliness was impeccable, with a spacious shower and a big comfy bed with clean sheets. The staff were incredibly friendly and helpful, answering all my questions and assisting me with any issues I had. The breakfast was also lovely, with lots of choice and served promptly.

No issues.

The location of this hotel was ideal, just a short walk away from shops and restaurants. The breakfast provided was fantastic, with a variety of delicious options to choose from. The staff here were incredibly helpful and friendly, going above and beyond to make my stay enjoyable. From check-in to check-out, their service was outstanding. I've never experienced such exceptional staff at any other hotel before. I will definitely be returning to this hotel whenever I'm in the area, and I highly recommend it to anyone traveling here.

There was nothing negative about my stay at this hotel. Everything, from the location to the staff, exceeded my expectations.

We recently stayed at a charming hotel in the heart of Hanoi's Old Quarter. The room, located on the 2nd floor, was small but artistically decorated and had a balcony. The staff, especially Claudia, warmly welcomed us and provided great food tips and advice on everything we needed. The breakfast offered a good variety of choices. We also appreciated the helpful boy in the restaurant who provided prompt service. The hotel's location near the Cathedral and lake made it easy to explore attractions on foot. We highly recommend this hotel and would gladly stay here again!

I recently stayed at Golden Legend Diamond for 5 days on a trip to Vietnam. The staff were incredibly friendly, helpful, and spoke excellent English. The rooms were clean and comfortable, with a small balcony for enjoying the city view. The breakfast was fantastic, with a variety of delicious food and the option to order freshly cooked items. The service was top-notch, and they even prepared a to-go breakfast for me when I almost missed my tour bus. the staff made me feel like I was staying at a 5-star hotel.

Would recommend this hotel.