Beautiful place, great value, everything included, good balance of food options.

Beautiful place, great value, everything included, good balance of food options, loved indoor pool with view.

The hotel is situated in a beautiful location with stunning mountain views, making it a picturesque setting for a relaxing getaway. The rooms are spacious and modern, providing a comfortable stay. The staff are friendly and accommodating, going above and beyond to assist guests with their needs. Additionally, the hotel offers a full board option, ensuring that guests are well-fed throughout their stay.

The lack of variety in the food options could be improved, as guests mention that there is room for enhancement in this area.

We were pleasantly surprised by the amazing facilities at Jermuk Hotel And Spa. The newly built hotel offered a luxurious experience with its clean and beautifully decorated rooms. The spa services were top-notch, and we especially enjoyed the pool with its breathtaking view of the mountains. The staff were kind and welcoming, making us feel comfortable throughout our stay. we would highly recommend this hotel for a memorable and relaxing vacation.

The hotel offers a warm and welcoming atmosphere. The staff is polite and attentive, making you feel at home. The food is absolutely delicious, combining traditional Armenian cuisine with a hint of American flavor. The location is beautiful, and opting for a room with a balcony allows you to enjoy the breathtaking views. The rooms are clean, comfortable, and equipped with all the necessary amenities. The spa facilities are top-notch, and the staff is friendly and accommodating. an excellent experience worth repeating.

We felt really good during our stay, and there is nothing to complain about.

Enjoyed a fantastic Christmas break at a modern hotel in the mountains. the friendly staff speak English and were always willing to help with recommendations and arranging taxis. the healthy food on offer was exceptional, with three meals included in the price. the spa facilities were immaculate and there were some unusual treatments on offer, all provided by medical professionals. the location offered breathtaking views of the surrounding scenery, which made for a truly memorable experience.

I had left a "do not disturb" sign on my door, but the cleaners ignored it and touched all of my belongings. there were no clocks in the pool area, which made it difficult to keep track of the time.

the luxurious spa and wellness center had all the exclusive amenities we desired, including a sauna, indoor swimming pool, and jacuzzi. the body scrub and massage were heavenly, and the spa lounge was so peaceful and relaxing. We also enjoyed the live entertainment and the beautiful garden area. the restaurant had a wide variety of delicious options, and the bar/lounge area was perfect for unwinding. the location was also exceptional, with stunning views from our room's infinity pool and sun terrace.

There was only one minor issue - the make-up services could be improved. this was overshadowed by the impeccable service from the staff and the private facilities available exclusively.

Paradise in nature. Amazing weather. Nice receptionist. Good English. Helpful staff. Included meals. Indoor pool with view. Reasonably priced massage. Good balance of food options. Beautiful view from balcony. Good location. Neat and clean room.

Nothing, all excellent.