Free council parking nearby, close to shopping mall and public transport, well-designed room, excellent amenities, friendly and helpful staff.

It was all superb.

The free breakfast and Wi-Fi were nice gestures. , the tourist hotspots were easily accessible from the hotel due to it being in the heart of the city. the room was quite spacious.

The hotel had poor hygiene maintenance, with a large cockroach found in the room among other cleanliness issues. staff behavior was subpar, as the night manager refused to accommodate our discomfort and offered no resolution.

The rooms were nice, clean, and tidy. The new property is in a quiet location and conveniently located within a 1-minute walk to the train station. Family-friendly with restaurants and malls within walking distance. The staff was very helpful and there was free WiFi and a smart TV.

Felt very well looked after, nothing to complain about.

Convenient location for shopping and dining. The train station across the road was very convenient for transportation. The check-in and check-out service was professional and friendly. The hotel had a modern feel and a nice cafe downstairs.

Upon arriving at this hotel, we were delighted by the exclusive amenities and luxurious atmosphere. The staff provided exceptional service and were accommodating to our needs. The beautiful, clean room had all the exclusive features we needed for a comfortable stay. The private facilities were top-notch, with a large and luxurious shower with a rain head. The location of the hotel provided central access to the stunning surroundings, allowing us to explore the local area with ease.

The only minor downside we experienced during our stay at the hotel was the room's lack of privacy due to the thin, lace curtains. A black-out curtain would have added to our comfort in the room.

Convenient location and parking. Helpful and friendly staff. Walking distance to shopping and dining options. Recommended for work or family trips.

The hotel is conveniently located near Reilly Street and a variety of restaurants in Penrith. It is also just a short walk away from the railway station for easy transportation. Despite the small parking area, the hotel offers comfortable and spacious rooms, as mentioned by previous guests. The staff is friendly and helpful, providing valuable insights about the local area. Guests have also appreciated the cleanliness and amenities provided in the rooms.

The air conditioning system may need improvement as it has been reported to fail a couple of times.