Loved my room, had a Junior Suite. Dinner in the dining room was great, thanks to Natalie for the service. Friendly 24-hour concierge service. No early check-in but they took our luggage. Quick check-in and helpful staff. Superb airconditioning in the room. Everything you need, including dressing gowns and pillow menu. Classic style and furnishings. Quiet room on top floor. Good-sized bathroom with amenities. Room serviced daily. Would stay again. Convenient location near free trams and train station. A beautiful hotel to stay in.

Great location, right on the free tram line and across from a beautiful historic building. Helpful staff who were polite and did their best to assist.

Outdated technology in the rooms, weak Wi-Fi, and old TVs. Lack of vegetarian/vegan menu options.

I had the most magical stay at this hotel. I was pleasantly surprised with a free upgrade to a Harry Potter themed suite, making my visit to this city even more memorable. The food from room service was fantastic and reasonably priced compared to local restaurants. The staff were incredibly friendly and helpful. The location was perfect, with a tram stop just a minute away, making transportation easy. The bed was super comfy, ensuring a restful night's sleep.

Nothing at all.

As longer term business travelers, we found the beds in the room to be comfortable, including the trundle bed we requested. The room was spacious and well-equipped with amenities such as an iron, ironing board, and umbrella. The hotel's location was convenient, with easy access to the CBD for shopping and the Kino Dendy Cinema. The staff at the hotel were courteous, professional, and friendly, always going above and beyond to assist us. We particularly enjoyed the delicious breakfast at the hotel, with high-quality food, excellent coffee, and great service.

We felt very welcome during our stay and have no complaints at all.

We had the most delightful stay at The Windsor. The hotel exuded charm and old-world elegance. The staff went above and beyond to make our anniversary celebration special, with a personalized note waiting in our room. The location was perfect, with easy access to tram and helpful staff. The bed was super comfy, ensuring a good night's sleep. we highly recommend this hotel for a nostalgic and memorable experience.

We thoroughly enjoyed our stay at The Hotel Windsor. The location was perfect, right in the heart of the city and close to all the shopping and attractions. The room itself was beautiful and very clean, with stunning decor. Despite a few minor issues, like a worn roof in the bathroom and a thermostat that didn't work perfectly, our overall experience was exceptional. The staff, especially the front door and concierge desk, were friendly and helpful. We also got a great deal on our room rate. I highly recommend this hotel for a comfortable and enjoyable stay.

As a group of friends, we loved the calm and restful ambiance of the building. The spacious rooms and high ceilings were a nice touch. The staff were incredibly friendly and helpful during our stay. The hotel's location was perfect for exploring the city, with theaters, shopping, dining, and public transport all within easy reach. Just a short walk away, we found ourselves in the bustling shopping district with plenty of restaurants to choose from. We also enjoyed visiting the NGV and Southbank, which were just a stone's throw away. Trams and trains were conveniently close, but we often found ourselves opting for a leisurely walk around Melbourne.

Felt super comfortable, no complaints whatsoever.

Outstanding location, impressive building, large room, lovely Windsor Suite, beautiful uniforms.

Nothing for me.

As a group of friends, we loved the calm and restful ambiance of the building. The spacious rooms and high ceilings were a nice touch. The staff were incredibly friendly and helpful during our stay. The hotel's location was perfect for exploring the city, with theaters, shopping, dining. Just a short walk away, we found ourselves in the bustling shopping district with plenty of restaurants to choose from. We also enjoyed visiting the NGV and Southbank, which were just a stone's throw away. Trams and trains were conveniently close, but we often found ourselves opting for a leisurely walk around Melbourne.

Felt super comfortable, no complaints whatsoever.

As a tourist, I absolutely loved the old world charm of the hotel. The staff treated us with utmost respect and professionalism, regardless of our casual attire. The 24-hour concierge service was incredibly helpful and friendly. The room was spacious and well-appointed, with all the amenities we needed. The hotel offered a pillow menu, dressing gowns, and even a sewing kit. The bathroom was lovely, with a deep cast iron bath and complimentary toiletries. The location was perfect, with easy access to free trams and the train station. the combination of luxury, charm, and excellent service made our stay memorable and enjoyable.

Felt secure and had no reason to complain.

Luxurious Stay in a Historic Hotel We had a fantastic stay at this hotel, surrounded by old, world charm and exclusive amenities. the room was spacious and elegant, complete with high ceilings and luxurious furnishings. the hotel staff were incredibly attentive, catering to our every need. the private facilities were exceptional, with a well, stocked minibar and special diet menus available.

The hotel is excellently located with easy access to restaurants on Collins St or the theatre we went to, shops, parks, and museums, perfect for Fitzroy fans. We walked comfortably into the CBD and found plenty of great restaurants along the way. Our room was spacious and comfortable, and the service was fantastic. The breakfast was delicious with lots of options, and we enjoyed the classic and charming ambiance of the hotel. The heritage of the building is fascinating, and the staff is very welcoming.

Although the hotel staff was friendly and accommodating, the cricketers arm pub staff seemed understaffed, making the area a bit frustrating for both staff and guests.

Perfect location, free tram, olde world charm, clean and comfortable, friendly staff, close to Princess Theatre.

Can't fault anything about it.

Located in a historic building, this hotel offers excellent service and a range of amenities including a pillow menu and bath in every room. The traditional decor adds to the charm and the location is convenient, with easy access to trams and the train station. Highly recommended!

The location was spot on, with easy access to public transportation and surrounded by stunning gardens. We were able to explore the city and enjoy the CBD hub, Bridge Road, and theatres all within walking distance. the hotel facilities were beautiful and well-maintained, and the concierge service was exceptional.

The room cleaning staff was a bit inconsistent, which was disappointing for a 5-star hotel. It seems like a common issue worldwide, with businesses struggling to find and retain good staff.