The staff at Ibis were very friendly and helpful, providing information about the city and printing train times for us. the location was surprisingly close to the city center, and we were within walking distance of everything we wanted to see. the lobby was bright and modern, and the front desk staff was efficient. the breakfast offered gluten-free options upon request. the facility was clean and comfortable, and the wifi worked well in our room.

Everything was spot on! 👌

The location of the hotel is very convenient, as it is very close to the actual center of the city. It only takes a short 5-minute walk to reach the historic center of Gent. The hotel offers spacious and well-appointed rooms, with comfortable beds. Additionally, the staff is friendly and accommodating, always willing to help.

The bathroom in some rooms could be cleaner overall.

Great location, clean rooms, comfortable beds, helpful staff, good breakfast options, close to shops and restaurants.

Can't think of anything.

Great location, right outside the No. 1 tram to the station and a short walk to the Christmas Market. Underground parking with secure systems. Helpful staff who spoke several languages.

Felt well taken care of, no complaints.

Good location, clean facilities, excellent breakfast with busy times indicated. Small room and bed, ineffective conditioning. Compact bathroom, but very clean. Very helpful and friendly staff. Steps away from historic center and close to train station. Comfortable beds and well-organized breakfast area. Quick check-in and check-out process.

The hotel's location was perfect for exploring the city on foot. We loved the fact that it was close to plenty of restaurants and shops. the complimentary breakfast was a wonderful surprise and offered a great variety of dishes to choose from. the staff was friendly and helpful, making us feel at home.

The room was a bit small and lacked storage space for our belongings. the bathroom was also cramped and poorly designed, making it difficult to move around.

Great location, helpful staff, good WiFi, comfortable rooms, pet-friendly, convenient parking.

Nothing bad to say.

I stayed at the hotel for a long weekend and found the room to be small but comfortable. The cleanliness was impressive, with no signs of dust or dirt. The location was very convenient, with nearby bars and cafes. The staff were warm and helpful, going out of their way to assist. The revamped bar area was comfortable and the snacks with the quality beers were a nice touch. I would recommend this great budget hotel.

This hotel is a gem in terms of value for money. The prices are reasonable and the attention to detail is impressive. The location is perfect, with easy access to the train station from the historic center by tram. It is also within walking distance of all the major sites in the center of Gent. The staff is attentive and the basic amenities are provided. The rooms have good beds, whether it's a double bed or narrow single beds. Some rooms even offer a view of the roofs of the neighboring buildings. And let's not forget the breakfast, which includes the best scrambled eggs I've ever had.

Everything was okay.

Located near the city center and Opera House. Tram stop in front. Clean, small room with comfortable bed and TV. Bathroom ok for one person. Great view. Friendly staff, good breakfast, secure underground parking nearby.

The location of the hotel was convenient, with key attractions and amenities within walking distance. I also appreciated the fact that the room was clean and well-maintained.

The hotel failed to inform me about the restricted parking zone in the city and the need to register in advance. This caused a lot of inconvenience and wasted time.

The location of this hotel is excellent, just a short walk from the old city center. It is also conveniently located near the main rail station, making it easy to travel from. The staff at this hotel are friendly and attentive, ensuring that the rooms are ready before check-in time and providing basic amenities. Despite the smaller size, the rooms are clean and have everything you need for a comfortable stay. The bathroom, although small, is functional. The breakfast at this hotel is satisfying, offering a wide selection of foods including cereals, fruits, breads, cold meat and cheese, as well as hot options like eggs.

All was satisfactory, no improvements needed.

The location of the hotel was great, being close to the main attractions and easily accessible by tram. the rooms were small but clean and adequate for a short stay. One of the best aspects was the promptness in resolving any issues; when we found the heating inadequate, the hotel provided an extra heater within 15 minutes, as promised. the external sound insulation was commendable, making for a peaceful night's sleep.

The breakfast at the hotel was quite pricey, so we opted to go to a nearby bakery for a more affordable and delicious option. the coffee at the hotel, made from a push-button machine, left much to be desired.