We had a great New Year's experience at the hotel. The staff was really friendly and helpful, making us feel welcome throughout our stay. We particularly liked the fact that we were greeted with a complimentary glass of champagne upon check-in. the breakfast spread was impressive with a wide variety of fresh juices, fruits, bread, cakes, and other delicious options. The location of the hotel was also ideal, with easy access to nearby attractions and transportation options. We enjoyed the convenience of being able to explore the area without any hassle.

The noise level in our room, which was a bit disruptive at night. Despite the windows being closed, the street noise could still be heard, impacting our sleep quality.

The breakfast spread was incredible, with a wide variety of food options to suit all dietary needs. The location of the hotel, being right across the road from the beach, was perfect for enjoying the beach scene and watching the action. Additionally, the staff at the hotel were very pleasant and provided excellent customer service.

One major downside was the condition of the rooms. They were dark, drab, and dusty, with some black mold in the shower tiles.

We had an incredible stay at this luxurious 4-star hotel. The location was absolutely fantastic, with a perfect view of the beautiful Copacabana beach right across from us. The panoramic view from the rooftop pool terrace was breathtaking, allowing us to see iconic landmarks such as Sugar Loaf and the famous Christ the Redeemer statue. The rooms were bright and airy, and we were lucky to have a balcony that offered stunning views of the beach. The staff at this place were amazing, going above and beyond to ensure our comfort and satisfaction. They were incredibly helpful, providing us with excellent recommendations for places to visit and dine. The service they provided was top-notch and truly enhanced our experience. One member of the staff even surprised us with a birthday cake, which made our stay even more special. The beds were incredibly comfortable, the bathrooms were luxurious, and the hotel amenities such as the sauna and pool added extra relaxation to our stay. The breakfast buffet was outstanding, with a wide variety of delicious options to cater to everyone's preferences. we had a memorable 30th birthday celebration here.

Without a doubt, we highly recommend this hotel to all.

During my stay at Portobay, I had a wonderful time enjoying the amazing location right on the beach. The hotel staff were extremely friendly and helpful, making me feel right at home. The breakfast buffet was delicious with a wide range of options to choose from. And the highlight of my stay was definitely the rooftop pool with its stunning views. It was the perfect spot to relax and enjoy the comfortable amenities.

The value for money at Portobay was exceptional, with a spacious room, comfy bed, and fast Wi-Fi. The location was fantastic, right across from Copacabana beach, and the staff went above and beyond to make us feel safe and welcomed.

The hotel breakfast menu could benefit from being included in the rate.

At this place, we were amazed by the perfect stay! Starting with easy check-in, the friendly staff went out of their way to offer exceptional assistance throughout our stay. The location is unbeatable, with direct access to the beautiful Copacabana beach, and walking distance to shopping streets, restaurants, and tourist attractions. Our spacious room was clean, with comfortable beds, and beautiful views of the beach. And don't miss out on the delightful breakfast, with various tropical foods and a stunning beachfront view from the restaurant.

We had an amazing experience at Portobay! From the moment we arrived, we were welcomed with a complimentary glass of sparkling wine and the friendly reception staff made us feel right at home. The hotel's location on Copacabana Beach was perfect, with many restaurants within walking distance. The breakfast spread was fantastic and the executive rooms offered breathtaking views of the beach. We also loved the rooftop pool and bar area, where we enjoyed the views while sipping on cocktails. the excellent service, comfortable accommodations, and great amenities made our stay memorable.

There was nothing I didn't like about our stay at Portobay! 👍

We had a fantastic stay at Portobay in a prime location. Rhianne at the front desk went above and beyond to make us feel welcome. She even offered us a drink at the bar while we waited for our delayed check-in and allowed us a late check-out. The breakfast had a great variety and the hotel is perfectly situated for exploring the area. The beds were comfortable and we enjoyed the perks of having reserved beach chairs and umbrellas. a luxurious experience with excellent service.

Nothing I didn't like to be fair. 😊

Helpful front desk, organized tours. Pool area with bar. Great location. Phenomenal breakfast buffet with lactose-free options. ATM in the hotel. Late check out possible. Private beach area for guests.

Great beachfront hotel with rooftop pool and impressive breakfast. Staff was very hospitable and helpful in organizing tours. Private beach setup kit provided for guests. Awesome balcony with lovely views of the area. Late check-out was a nice bonus.

Great location near the beach, with plenty of restaurants and shops nearby. Clean rooms and friendly reception staff. Amazing views from the rooftop pool and bar. Good breakfast with a variety of options. Free beach chair service.

Located just steps away from the lively Copacabana beach, this hotel offers a great location for exploring nearby attractions. With stunning views from the pool area, rooftop and balcony rooms, guests can enjoy the beauty of the city at any time. The rooms are clean with basic amenities, while the breakfast has a diverse selection of options. The staff are friendly and attentive, catering to the needs of their guests.

One thing to note is occasional noisy construction during the day, which may cause some disturbance to those seeking peace and quiet.

The hotel offers stunning views of the iconic Redeemer statue to the right and is located right next to the beach road. The rooftop pool area provides a beautiful view of the surrounding area, making it a great spot to relax and enjoy the scenery. The staff is also praised for their excellent service, providing silverware even when guests eat on the rooftop.

One negative aspect mentioned by guests is the wait time for the elevators, as there are only two available. While this may cause some inconvenience, it does not overshadow the overall positive experience at the hotel.

The value for money was excellent, with a clean and comfortable room. The location was great, close to restaurants and bars. The staff were friendly and attentive, making us feel at home.

The hotel breakfast menu could have had more variety.

The hotel is stunning with great views of Copacabana beach and the statue of Christ. The staff are friendly and fulfilled all our requests. The rooftop bar and pool have a fantastic view. The breakfast selection is excellent.

Felt free to seek any assistance, nothing to complain about.