We had a fantastic stay at this hotel. The best aspects were its convenient location near the train station and close proximity to many attractions. The room was clean and cosy, and we were pleased with the well-equipped kitchen and the availability of a washer-dryer. The staff was friendly and the check-in procedure was easy. a great experience!

Nothing.

Very close to the train station, just across the road. Clean rooms with comfortable beds. Convenient access to facilities like showers, communal kitchen, and laundry. Great location with shops and restaurants nearby.

Nothing to mention.

The value for money at this hotel was excellent, and our room was great - clean and comfortable with a beautiful view of the nearby mountains. The location was perfect, right next to the train station, making it convenient for us as tired backpackers. The staff, especially Aggie, were incredibly helpful and friendly, providing us with recommendations and answering all our questions before and during our stay.

The breakfast menu could be improved with a wider variety of options.

The hostel had clean washing areas and a well-equipped kitchen, perfect for friends who enjoy going out at nights.

Felt like VIP, no complaints.

Convenient location across from train station and close to mountain trains. Reasonable price for attached bath option. Child slept in bed at no extra cost. Clean and helpful kitchen and dining hall in basement. Can't bring food/drink to room.

I got amazing value for my money at Hotel Bahnhof. The room was cozy and clean, with a Swiss Alps vibe. The location couldn't be better, just a short walk from the train station. The staff, especially Aggie, was friendly and accommodating.

The breakfast option could be improved with more variety.

Lovely hotel with well-equipped kitchen, keeping costs down. Cosy, well-decorated rooms with views of the Matterhorn. Convenient ski storage room. Fantastic location, close to the main square and train station.

Felt extremely safe, no complaints.

The location of the hotel was superb, right opposite the train station, making transportation extremely convenient. The staff were very helpful and check-in was super fast. The kitchen and living room were lovely and the rooms had individual shelves, lights, and outlets. the small locker in the room was very convenient.

The motion-activated lights in the room could be bothersome for light sleepers.

the staff at Bahnhof were incredibly welcoming and the location couldn't have been better, just a few meters from the main station and Gornergrat station. the dorms were super clean and had a nice design, with a private space for each guest. the common kitchen was great, and the price was reasonable considering it was the busy New Year time. a fantastic experience!

Absolutely nothing to say about dislikes. 👍

The value for money at Hotel Bahnhof was exceptional, with comfortable and private beds in a beautifully made Swiss chalet. The location was perfect, right next to the train station and on the main street, and the staff were incredibly attentive and helpful.

The hotel breakfast menu could have been improved with a wider variety of options.

Extremely convenient location near Zermatt and Gornergrat train stations. Plenty of nearby shops for groceries, souvenirs, and dining. The staff, especially the kind and helpful girl from Slovakia, made our stay memorable. The rooms offered beautiful views of the Matterhorn, and the well-equipped kitchen was a plus. We found the hostel to be a great value and will consider staying here again.

Felt welcomed into the family, no reason to complain.

The value for money at Bahnhof was excellent and the room was clean and comfortable. The location was perfect, close to the train station and main street, and the staff were friendly and polite.

The breakfast could be improved with a wider selection of seasoning ingredients.

This hotel is conveniently located right next to the train station, making it extremely accessible for travelers. The rooms are clean and well-maintained, with a spacious bathroom and ample facilities for cooking and drying clothes. The staff is friendly and welcoming, ensuring a pleasant stay for guests. The view from some rooms is breathtaking, offering a direct glimpse of the stunning landscape surrounding the hotel.

One downside is the limited number of toilets and showers available, which may cause some inconvenience during peak times.

had an amazing stay in zermatt, and bahnhof surpassed expectations. perfect location opposite the train station, with breathtaking views of the matterhorn. comfortable rooms, helpful staff, and everything you need nearby. highly recommend for a memorable and convenient experience.

Pillows were too soft.

We loved the convenient location right in front of the train station, making it easy to explore the area. The self-check-in process was smooth, and the staff was friendly and helpful. The bedrooms were spacious and comfortable, with everything in working order. The kitchen was huge and well-equipped, perfect for preparing meals. we were impressed with the great facilities and plenty of space. We would definitely recommend this hotel and would stay there again in the future.

Felt totally at home, no complaints.