The hotel had amazing facilities, including a hot pool and a spa. The cleanliness was top-notch, and the staff were extremely friendly and helpful. The location was perfect, with easy access to downtown and nearby stores. Additionally, the hotel offered a lovely breakfast.

Everything was fantastic.

During our weekend stay, we were impressed with the spacious and modern rooms at the hotel. The decor was tasteful and the beds were extremely comfortable. We also appreciated the free parking provided by the hotel, which was a great convenience for us. Additionally, the staff were helpful and friendly, adding to the overall positive experience. We also made use of the self-service laundry facility, which was a great amenity.

One of the drawbacks we experienced during our stay was the expensive pricing, especially considering it was high season. We hope that the hotel offers winter ski and stay deals in the future to make it more affordable.

The staff was friendly and helpful. The facilities were clean and convenient. The location was good and parking was easy. The restaurant onsite was a great addition.

Everything is what I need and want.

The lodge feel of the hotel was fantastic, with a cozy log fireplace and matching decor. I especially loved the fact that the Keg restaurant was attached to the hotel, making it convenient for meals. The free WiFi was a great bonus, and I appreciated the bus pass provided by the hotel, which made it easy to explore the town.

The excessive amount of chlorine in the spa, which was a bit overwhelming. the quality of the Keg breakfast seemed to have declined, with packaged hash browns instead of homemade ones.

I recently stayed at the Banff Caribou Lodge And Spa for a week-long vacation. The rooms were spacious, comfortable, and beautifully decorated. The bed was incredibly cozy, and the bathroom was well-stocked and clean. The hotel had excellent facilities, including a convenient laundry room and underground parking. The on-site Keg restaurant served delicious food, including a fantastic breakfast with plenty of options. The staff were friendly and helpful, and the hot tub was a favorite spot to relax after a day of exploring. I would highly recommend this hotel to anyone looking for a wonderful stay.

Would definitely recommend this hotel.

The hot tub at Banff Caribou Lodge And Spa was a great way to relax after a day of exploring. Despite a small issue with the TV, the staff offered a discount as a gesture of great customer service. I would recommend this hotel for a comfortable and enjoyable stay.

We enjoyed the beautiful Alpine-style decor in our cozy, well-equipped room, with easy access to a complimentary bus pass and an on-site restaurant. Although we experienced intermittent and slow internet, our stay was comfortable and enjoyable. we would recommend Caribou Lodge And Spa.

This hotel is a great value for the price. The rates were affordable and reasonable, especially considering the location at the edge of town. The staff were attentive and provided basic amenities that were needed for a comfortable stay. The rooms, although they didn't offer a view, were clean and well-maintained, with a lovely bathroom. Additionally, breakfast was included, which was a nice bonus.

No major issues found.

The value for money was great, with clean rooms and super comfortable beds. The location was good, just a 15-minute walk to the town center. The staff treated us with friendliness and made us feel welcome. The crackling fireplace in the lobby was a nice touch too.

The hotel breakfast menu could use some improvement.

The decor, clean room, comfortable bed, lovely breakfast, excellent spa.

Didn’t dislike anything about the property.

We absolutely loved staying here! The location was ideal, situated at the edge of town, it was within walking distance to all the hotspots in the city centre. Our room was spacious and stylishly decorated with plenty of room to relax, including a cozy sitting area and dining table. The staff were wonderful, from the friendly manager who was always on hand to offer local knowledge and sightseeing advice to the housekeeping team that kept our room immaculately clean and tidy. We also thoroughly enjoyed the leisure spa and wellness centre which had an amazing indoor swimming pool, sauna, and jacuzzi. The massages we had here were some of the best we’ve ever experienced!

We highly recommend this place to anyone looking for a luxurious and comfortable stay, but unfortunately, it is not pet-friendly.

I gotta say, the value for money was totally worth it. The room, especially the corner suite with the spa bath, was amazing - quiet, private, and just plain grand with a beautiful fireplace and a fabulous shower. The location was a tad far from downtown, but no worries, plenty of parking available. And the staff? Super nice and helpful, especially when they let us check in early!

Hotel breakfast could use a little improvement, maybe more variety.

Friendly staff, helpful & they warmed up leftover food. Clean room, loved Rocky Mountain soap products. Spa services enjoyable, hot pool a bonus. Convenient location, walking distance to shopping & restaurants. Free transit passes provided. a great stay.

This hotel is a gem. The location is perfect, towards the edge of town but still only a short walk to the centre. The staff are incredibly welcoming, going above and beyond to make our stay special with a complimentary bottle of wine for my birthday. The rooms are comfy with handy amenities, plus breakfast is included in the price.

No negatives to report, this hotel exceeded our expectations.

Great location with easy access into town. Rooms are clean, comfortable, and spacious. Excellent hot pool facilities. The Keg restaurant in the hotel serves delicious food at reasonable prices. Efficient transportation to and from ski resorts.

Felt truly spoilt, nothing was too much trouble.