The hotel is located on a rock strewn beach, offering a peaceful and scenic environment. It is close to all the shops and restaurants, providing convenience for guests. The rooms are comfortable and spotlessly clean, with large beds and a nice lounge. The staff are friendly and accommodating, ensuring a pleasant stay.

The hotel does not offer breakfast, which some guests may find disappointing.

The value for our money at Grand Hotel was exceptional. The room was cozy and comfortable, with the bonus of being able to open the windows for fresh air. The location was convenient with free parking and nearby restaurants. The staff, especially Jesse, our waitress, were professional and personable.

Breakfast delights could be improved with more attention to pancake cooking.

I recently stayed at The Grand Hotel for one night during a quick stopover. The location was perfect for me, being just up from the highway. Despite arriving late and leaving early, I could tell that the hotel had a lot to offer with its nice amenities and clean, functional rooms. The staff were friendly and available 24/7, providing professional service. The hotel parking offered a great view of nature, and it was wonderfully quiet. The stable WiFi speed was a plus, and I absolutely adored the friendly dog at the reception.

I can recommend this hotel.

This hotel is a great choice for those who want to be close to everything, from the shopping malls to restaurants and other attractions. The soft comfortable beds will give you a good night's sleep and the staff will take care of you. The balcony is a nice touch and offers stunning views of the blue moon. Plus, breakfast is included, which is a definite bonus.

The hotel can improve its attention to detail, especially when it comes to cleaning the carpets properly.

Located near the Nanaimo ferry terminal, this hotel provides a convenient base for exploring. Afternoon tea can be enjoyed on the rock-strewn beach just a short walk away. There are also plenty of restaurants and shopping options in close proximity. The rooms have pillow-top mattresses, ensuring a comfortable stay, and the female desk employee is helpful and friendly.

Some staff members, particularly male desk employees, have been reported to give negative vibes, which can make guests feel uncomfortable.

Beautiful lobby, hotel dog Barkley, restaurant, whiskey bar, excellent staff, friendly and efficient.

Nothing to dislike.

We had a fantastic stay at this hotel in this city. The room was spacious, with extra seating and a table. The shower was great. We appreciated the welcoming staff, who were pleasant and helpful. The hotel had a tempting whiskey bar and happy hour, although we didn't have time to enjoy it. The location was quiet, allowing us to have a good night's sleep before a long day. We also loved being able to open the windows in our room for fresh air, which is rare these days.

Nothing to dislike.

Quiet location with windows that can be opened for fresh air. Excellent breakfast in the restaurant with beautiful presentation and perfect poached eggs. Professional and personable staff. Dated decor adds to the genuineness of the place. Will definitely return.

I was pleasantly surprised by the convenient location of the Grand Hotel. It was perfectly situated for my work needs, making my stay hassle-free. The friendly staff made me feel welcome, especially the adorable belldog that greeted me upon arrival. The cleanliness of the room was impressive, and it was clear that the hotel takes pride in maintaining a good standard of hygiene. my stay at the Grand Hotel was enjoyable and I would recommend it to others seeking a convenient and comfortable accommodation option.

I recently stayed at The Grand Hotel for a business trip. The staff at the front desk was incredibly accommodating, even upgrading us to a room with a lovely balcony. The room itself was a good size and the bed was comfortable, with great pillows. The restaurant within the hotel served a delicious breakfast, much better than the typical "free" breakfast offered at other hotels. The location was perfect for our plans and I wouldn't hesitate to book here again.

Would definitely recommend this hotel.

The hotel provided amazing complimentary breakfast and happy hour snacks, which saved a lot of money. the location was perfect as it was close to the ferry terminal and easily accessible by car. the rooms were spacious and comfortable, with everything I needed for my business trip.

The hotel did not have a lot of food options if you arrived late due to the storm. However, the staff informed me about this and suggested I order something in advance, so it wasn't a big issue.

Clean, cozy rooms. Comfy beds. Quiet location. Convenient for ferry travelers. Stocked bathrooms. Efficient check-in and check-out service. Festive lobby decor. Friendly and professional staff available 24/7. Good WiFi speed. Beautiful view from hotel parking. Dog-friendly reception. Great value for the price.

Convenient location near restaurants and shopping. Impeccably clean room with cute balcony. Quiet air/heat unit. Large elegant lobby. Helpful and friendly housekeeper.

Delicious food, friendly service, helpful staff, beautiful preparation, accommodating date change, sweater retrieval.

Couldn't stay longer.