the staff, including Rex, Carlos, and Leo, were extremely friendly and helpful. Our spacious room had a high ceiling and huge windows with an interesting view of the harbor and the city. the hotel's central location in Cerro Alegre was very convenient, and the beautiful terrace with an ocean view was the perfect spot to relax. the breakfast buffet was simple but ample, and the self-serve Honor Bar offered reasonable prices.

Nothing could have been better! 😊

We had a wonderful one-night stay at the boutique hotel. the highlight was definitely the multi-level terrace, surrounded by beautiful shrubs and flowers, where we enjoyed a delicious breakfast overlooking the city and bay. the hotel itself was spotlessly clean, steeped in history, and well run. the staff were extremely friendly and provided a warm reception. Our room was comfortable and the bed was great. We were lucky to find such a lovely place to stay.

Couldn't stay longer 😔

We recently stayed at a charming hotel high on a hill, offering breathtaking views of colorful houses. The location was perfect, with easy access to the city's funicular railway. The room was comfortable and beautifully decorated with local materials. The bathroom was clean and had an efficient and responsive shower. The staff provided excellent service, going above and beyond to make our stay enjoyable. The breakfast was great and we enjoyed dining in the lovely downstairs restaurant.

Some areas of the hotel, such as the bathroom windows and paint, could use updating.

Spacious, clean, and comfortable rooms. Bottled water provided nightly. Lovely on-site restaurant for dinner. Helpful and kind staff. Gorgeous outdoors section with city view.

I had an amazing stay at this hotel! The location was perfect, nestled on a hillside overlooking the rest of the city. It was in between two historic neighborhoods and within walking distance of several restaurants. The hotel itself was stunning, with beautiful gardens and terraces that offered breathtaking views of the ocean. The room was spacious and comfortable, with high ceilings and huge windows that allowed for lovely breezes. The staff were incredibly friendly and helpful, providing recommendations and going above and beyond to make my stay memorable. The breakfast was delicious, with fresh fruit and muffins that were not to be missed. this place exceeded my expectations and I would highly recommend it.

I would definitely recommend this hotel to others.

I had an absolutely delightful stay at this luxurious hotel. The location is superb, tucked away on a peaceful street in a vibrant neighborhood filled with charming cafes and bars. It's conveniently situated near the central areas of the city, and I loved being able to explore the nearby restaurants. The hotel also boasts a stunning multi-leveled garden, offering breathtaking views of the city and harbor. It was the perfect spot to relax and take in the surroundings.

I highly recommend this hotel to family and friends. It truly exceeded my expectations in terms of comfort, service, and location.

I had a wonderful stay at a charming and beautifully presented period home with excellent service. The room was delightful, with wooden floors, large windows, and high ceilings. The staff went above and beyond to ensure I enjoyed my stay and provided great recommendations for nearby restaurants and bars. The hotel even arranged a guided walking tour for me, which was a fantastic experience. I highly recommend this place!

What a great Easter break we had! the hotel had amazing views of the bay, which we could see through our bedroom windows. the location couldn't have been better, with all the major attractions within a few minutes' walk. We were delighted with the first-class breakfast, which set us up perfectly for the day. We also loved the quiet and calm garden where we could sit and relax in the sun.

That although we liked the interior, it didn't feel completely welcoming. the lighting could have been warmer to give a more cosy atmosphere.

Positive aspects of my stay at Zero Hotel: Incredible accommodations, spacious room, huge bathroom, friendly and helpful staff, delicious breakfast offerings.

Negative aspects of my stay at Zero Hotel: All was good.

the hotel was absolutely stunning - a beautiful colonial building with high ceilings, large windows, and spacious rooms. The terrace area had amazing views and plenty of seating to relax. The staff were incredibly friendly and helpful, going above and beyond to assist us with an issue we had. Highly recommended! I would stay there again if I return to Valparaiso.

Elevator was slow.

An unforgettable New Year's Eve celebration.

loved staying at this amazing hotel in valparaiso! the rooms were spacious and clean, the view from the terrace was breathtaking, and the staff went above and beyond to make our stay memorable. carolina and rex were exceptional! thank you for everything!

poor soundproofing in our room