Mercure Santa Marta Emile Hotel, Santa Marta (Magdalena) (Colombia) - Deals & Reviews

The wellness area, including the pool and spa, is impressive, providing a perfect escape to unwind. The mattress quality deserves special mention, as it ensured a comfortable night’s sleep. However, the service at the beach and pool was noticeably slow, and the limited beach amenities left much to be desired. Breakfast lacked variety, particularly in coffee options, which was disappointing given the overall dining experience. It feels overpriced for what it delivers, despite a clean environment and friendly staff.

The location was decent only a short walk to the beach just 3 minutes away. The staff was friendly but I found myself waiting a long time just to get simple orders at the bar.

It wasn't exactly affordable given the service received but there were moments that were fine.

My stay was plagued with issues. The chairs in the restaurant were falling apart, which made dining uncomfortable. I was extremely frustrated by the lack of proper beach amenities. The service at the pool bar was painfully slow, often requiring me to wait too long just for a simple drink. To top it all off, the staff's unwillingness to assist at the reception desk left me feeling neglected. I expected much more for the price I paid.

The rooms offered stunning views and the pool was super-clean. I loved the variety at breakfast and found the shuttle service great for getting around.

felt so relaxed, no complaints

Ope! Check-in was a breeze, and Natalia at the front desk made me feel like family. Breakfast? Oh boy, they had everything—loved trying all those tasty options! The beach was so close, and the pool area was perfect for lounging. Just wish the service at the bar was a bit quicker, don’tcha know!

I started with a spacious KING SUITE featuring a lovely balcony and breathtaking views over the pool. The friendly staff made everything smoother and even offered free parking. The food was consistently good, and the pool area, when available, was delightful. Beach access was just a brief stroll away, enhancing my stay immensely.

The check-in process was a breeze, with helpful staff providing recommendations. The breakfast was delicious and varied, and I enjoyed the lovely big pool area that offered a relaxing escape without the crowds.

Clean room with beautiful mountain and sea views.

The breakfast had a decent variety, yet some items felt overly sweet.

great view of the pool from the large room. the bar closes too early at night.

But honestly, not having beachfront access felt like wearing heels on the beach—kinda unnecessary! And the elevator's a real diva. it's picky about that key!

Exceptional place to enjoy the beach with helpful staff setting up umbrellas and chairs, and a clean, quiet environment.

mercure is a beautiful hotel with great facilities. the outdoor pool was impressive, and the location is close to rodadero beach. i loved the helpful staff and enjoyed the fitness center after a long day. the comfy beds were a highlight!

The hotel had a clean and well-kept environment. The pool area was designed nicely, providing a lovely space to relax. Plus, the staff were always on hand to help with any needs we might have had.

Everything was just perfect.

The beach is just a short 3-minute walk away, which was quite convenient. The staff were friendly, and the hotel’s cleanliness was commendable. However, the limited beach amenities were disappointing, with only a few standard chairs available, and service at the pool bar could be significantly faster. Breakfast offered decent options, but the coffee was below expectations and lacked variety, particularly in specialty beverages.