As trekkers and a group of friends, we really enjoyed the excellent-sized swimming pool and gym/spa facilities. The location in a safe, modern area and its proximity to the vibrant bars and action of El Poblado made it a convenient and enjoyable stay. The staff were friendly, helpful, and some could speak English, which made our experience even better.

Felt very welcome, no complaints whatsoever.

Perfect location. Safe area. Conveniently close to malls. Great nightlife nearby. Friendly and professional staff.

Absolutely nothing.

Great hotel for a Christmas trip! Our room was spacious and well-maintained, with a nice upgrade option. The breakfast had a variety of choices, including fresh fruits and delicious pastries. The location was convenient, close to a shopping center for any last-minute Christmas shopping needs. We also enjoyed the pool and gym facilities, perfect for relaxing and staying active during the holiday season.

One downside was the noise from the AC unit in our room, which made a clunking sound every few minutes. It was a bit annoying, especially during the night.

Comfy bed, delicious breakfast, attentive staff, great gym and pool, convenient location next to mall.

Nothing bad to say.

This hotel offers a modern and appealing atmosphere with open lobby spaces and cozy seating areas. The rooms have comfortable beds and there are facilities like a gym, pool, and room service. The staff is courteous, attentive, and accommodating. The location is great, with malls and good restaurants within walking distance.

Felt very special, nothing to complain about.

Excellent location and well-maintained property. Within walking distance of shopping, dining, and entertainment options. The pool area is clean and inviting. The staff is helpful and accommodating. One standout experience was when we asked about getting football tickets, the barman, Mr. Jaime, went above and beyond to secure them for us. I would highly recommend this hotel.

I had a fantastic stay at this hotel. The bed was incredibly comfortable, providing the perfect balance of softness and firmness for a great night's sleep. The spacious and clean room had a modern design and a nice shower. The location was excellent, in a quiet area but still close to the Santa Fe mall and many restaurants. The staff were friendly, always with a smile and ready to help. The breakfast was excellent, and I appreciated the fact that most of the staff spoke English.

Nothing, it is perfect.

The hotel is well located near restaurants and a good walk to the Zona Rosa. The staff, including desk agent Juan and reception staff Santiago, were wonderful. The lobby has a rotating gallery of local art and the rooms are comfortable. The open spaces and greenery are appealing.

The staff made me feel very comfortable and went above and beyond to assist me.

Our room had a problem with the lock but the staff immediately fixed it and offered us a free breakfast. The pool area is great and the gym is decent. Overall I would recommend staying here for the value.

As travelers driving by car, we loved the convenience of the nearby Santa Fe mall with its abundant dining and shopping options. The pool was a lovely feature, perfect for relaxing on sunny days. the hotel provided a great choice for both pleasure and business, offering comfortable amenities and a prime location.

Felt very much at home, no complaints.

Modern hotel, clean rooms, helpful staff, excellent location, safe area, spacious room with nice view.

Everything was spot on.

The staff was outstanding, especially the waiters. The food was excellent. The facilities were well organized and very clean. The location was convenient, with shopping and dining options nearby.

Not one thing.

We had a fantastic stay at this hotel! The location was perfect, very close to the Santa Fe mall where we enjoyed shopping and dining options. The cleanliness of the room was impeccable, and the hotel facilities, including the pool and grassy area, were well-maintained and enjoyable for our kids. The staff, especially Santiago, provided exceptional service and spoke clear English. We were also delighted to learn from the front desk that there would be a New Year's Eve dinner during our stay. Additionally, the breakfast provided a wide variety of delicious food options.

Everything was spot on.

Spacious modern rooms, friendly and helpful staff, excellent breakfast buffet with outdoor seating, great gym and pool with long lap lanes. Convenient location near Santa Fe shopping mall and about 20 minutes walk to Parque Lleras.

Convenient location near malls and nightlife. Friendly and helpful staff. Spacious and comfortable rooms. Beautiful outdoor breakfast area. Safe neighborhood.